Feedback on staff behavior is mixed; while some customers praised the friendliness of employees, others reported rude and unprofessional interactions, particularly from management.
Food Quality
Customers expressed dissatisfaction with food quality, noting issues such as cold items, incorrect orders, and poor preparation, although some enjoyed specific menu items.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
Wait Times
Many customers experienced long wait times, especially in the drive-thru, leading to frustration despite some acknowledging that the food was worth the wait.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others noted unprofessional behavior from staff and a lack of cleanliness.
MG
Michael (Glasses)
4 days ago
1.0
We went at night and ordered 4 tacos. We were served one short which was my 80 year old mom. The manager told us we had to bring the whole order back with the receipt for him to give us the one we were short. In other words he didn't believe an old woman or me that we were telling the truth. Worst customer svc ever. Don't go there.
VB
Valerie Bernal
Nov 12, 2025
5.0
Service and food is good. Highly recommend.
RS
Ricardo Serrato
Nov 7, 2025
1.0
I waited ten minutes to even be acknowledged for an order that that's been ready the whole time. All staff members look upset and are extremely rude.
OF
Oscar Flores
Nov 2, 2025
5.0
I like this dq, people always nice
PP
Pebble Sprinkles (PebbleSprinkles)
Oct 27, 2025
3.0
Staff was super nice food came out fast but the building is very dirty it needs a good deep cleaning.
What are the operating hours of Dairy Queen at 7118 Marbach Road throughout the week?
Open from 10:00 AM to 10:00 PM Monday to Thursday, 10:00 AM to 11:00 PM Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.
Can I order food online for pickup from Dairy Queen on Marbach Road?
Yes, you can place a pickup order online through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/14559/.
How can I contact Dairy Queen at 7118 Marbach Road?
You can call Dairy Queen at +1 210-673-7269 for inquiries.
Where is Dairy Queen located in San Antonio?
It is located at 7118 Marbach Road, San Antonio, TX 78227, USA.
Does Dairy Queen have an app for exclusive deals in Texas?
Yes, download the DQ Texas App for exclusive deals available at https://dqtexas.com/mobile-app/.
Are there other places nearby Dairy Queen on Marbach Road where I can grab a snack or dessert?
Yes, nearby you will find CocoLoco Fruteria Ice Cream & Snacks offering smoothies and frozen yogurt, and Miguelitos Barbacoa y Tamales for Mexican food.
What nearby services are available if I need to run errands before visiting Dairy Queen?
Nearby services include La Familia Auto Insurance & Tax Services for insurance and taxes, Kwik Wash Laundries for laundry, and Total Wireless for mobile phone needs.
Are there nearby places for entertainment or convenience near Dairy Queen at 7118 Marbach Road?
Yes, nearby are Walgreens pharmacy, Redbox for DVD rentals, and Mr. Express convenience store with a gas station.
What types of restaurants are close to Dairy Queen at 7118 Marbach Road?
Nearby restaurants include Mexican eateries like Tacos Cuernavaca and Ruben's Barbacoa, pizza at Little Caesars Pizza, and other fast food options like Miss Antojitos.