Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Food Quality
The quality of food is generally appreciated, with specific mentions of good ice cream and hot food, but there are complaints about incorrect orders and food not meeting expectations.
Cleanliness
Many reviews highlight issues with cleanliness, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers frequently report long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.
Management Issues
Several reviews indicate problems with management, including unprofessional behavior and poor staff supervision, contributing to a negative customer experience.
CG
christopher Gomez
2 days ago
1.0
Talk to Ashley the manager does not care if she gets the orders right does not care if you have problems. Food is terrible. Does not care about customer service do what she wants. She doesn’t want customers and she does not care if they come in. We’ll never go back to this place again and I suggest you don’t either give her what she wants no customers.
VC
Vero Camarillo
Oct 21, 2025
5.0
My family and I have been visiting DQ for a year now, and Daysha provided us with excellent customer service. All I can say is that our ice cream was fantastic!
EF
Ed Fattig
Oct 18, 2025
4.0
Hard working servers friendly with smiles
JM
Judy Moeller
Oct 1, 2025
1.0
Have been a senior citizen customer for many years. But now, the male manager, or whatever he is, has decided no more senior citizen discounts. Great for me, their food s sorry anyway and now this Trumpster guy can Make Dairy Queen Great again by over-charging middle class citizens for lousy food. Plenty of other fast food joints who honor senior citizen patrons. You know, everyone gets to Senior Citizen Status if they make it, that is!!! Only time will tell
JL
Jessica Lee
Sep 28, 2025
5.0
I'm convinced this is the best dairy queen on this side of town! Everyone is always friendly/helpful, even if a mistake is made they fix it.
What are the opening hours of this Dairy Queen location?
The Dairy Queen at 7115 US Highway 87 East is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in San Antonio?
It is located at 7115 US Highway 87 East, San Antonio, TX 78263, USA.
Can I order food online from this Dairy Queen?
Yes, you can order pickup online from this Dairy Queen location at https://www.dairyqueen.com/en-us/order/pickup/n/14554/
How can I contact Dairy Queen at 7115 US Highway 87 East?
You can call them at +1 210-648-4932.
Is there a mobile app for Dairy Queen Texas with exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What nearby places could I visit before or after going to Dairy Queen?
Nearby places include convenience stores and gas stations like Chevron and 7-Eleven, as well as restaurants like Alamo Molino, a Tex-Mex restaurant.
Are there any automotive services close to Dairy Queen?
Yes, nearby automotive services include JMaster Trailer Repair, Stallion Motors used car dealer, John 3:16 Motors car dealer, Briones Tire Shop, and Penske Truck Rental.
Where can I find pet services near Dairy Queen?
Nearby pet-related services include China Grove Veterinary Clinic and Healthy Pet, which offer veterinary care and pet supplies.
Are there any health or dental services close to this Dairy Queen location?
Yes, health services nearby include Hulme Orthodontics, Excellent Dental Specialists, Professionals in Dentistry - Dr. David Little, and Kent Hamilton, DDS.