Dairy Queen

4.0
739 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
7115 US Highway 87 East, San Antonio, TX
78263, United States

Hours

Reviews

4.0
739 reviews
5 stars
383
4 stars
166
3 stars
69
2 stars
28
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Food Quality

The quality of food is generally appreciated, with specific mentions of good ice cream and hot food, but there are complaints about incorrect orders and food not meeting expectations.

Cleanliness

Many reviews highlight issues with cleanliness, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Wait Times

Customers frequently report long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.

Management Issues

Several reviews indicate problems with management, including unprofessional behavior and poor staff supervision, contributing to a negative customer experience.
  • CG
    christopher Gomez
    2 days ago
    1.0
    Talk to Ashley the manager does not care if she gets the orders right does not care if you have problems. Food is terrible. Does not care about customer service do what she wants. She doesn’t want customers and she does not care if they come in. We’ll never go back to this place again and I suggest you don’t either give her what she wants no customers.
  • VC
    Vero Camarillo
    Oct 21, 2025
    5.0
    My family and I have been visiting DQ for a year now, and Daysha provided us with excellent customer service. All I can say is that our ice cream was fantastic!
  • EF
    Ed Fattig
    Oct 18, 2025
    4.0
    Hard working servers friendly with smiles
  • JM
    Judy Moeller
    Oct 1, 2025
    1.0
    Have been a senior citizen customer for many years. But now, the male manager, or whatever he is, has decided no more senior citizen discounts. Great for me, their food s sorry anyway and now this Trumpster guy can Make Dairy Queen Great again by over-charging middle class citizens for lousy food. Plenty of other fast food joints who honor senior citizen patrons. You know, everyone gets to Senior Citizen Status if they make it, that is!!! Only time will tell
  • JL
    Jessica Lee
    Sep 28, 2025
    5.0
    I'm convinced this is the best dairy queen on this side of town! Everyone is always friendly/helpful, even if a mistake is made they fix it.

Frequently Asked Questions About Dairy Queen

What kind of food does Dairy Queen at 7115 US Highway 87 East serve?

Dairy Queen serves soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the opening hours of this Dairy Queen location?

The Dairy Queen at 7115 US Highway 87 East is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.