Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Potranco III is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
572 reviews
5 stars
224
4 stars
99
3 stars
51
2 stars
48
1 star
150
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Customer Service
Numerous customers reported poor service, including rude staff, long wait times, and lack of attention to orders.
Food Quality
Several reviews mentioned issues with food quality, such as stale chips, undercooked rice, and insufficient portions.
Management Issues
Feedback indicated significant problems with management, including unprofessional behavior and inadequate staffing.
Inventory Problems
Customers frequently noted that the location often runs out of key ingredients, impacting their dining experience.
- JGJuan GuzmanJan 5, 20261.0This chipotle never has anything waited in line 15 minutes only to be told they don’t have half of the menu
- PKPaige KrutilekJan 5, 20261.0So disappointing, went to two different chipotles to get what I wanted and both have been disappointing, because neither of them had what I went for.
- VPV. P.Jan 2, 20263.0We like chipotle ..bit some teach them how to do burritos, the kids do like gorditas horrible ..last 1 I get was all wather suuuuper small.. was disgusting...planing go better other's..cause the 1 close home they dont do right...
- BGByron GlembaDec 31, 20255.0I've been here a few times. I've never had a bad meal. I do think they are asking way too much for avocado. Good size burritos and burrito bowls.
- GDGloria DavilaDec 28, 20251.012/28/2025 @ 5:37 p.m. - Ordered carne asada burrito and meat tasted old and very rubbery. We got two bags of chips and they were stale. The kitchen equipment can use a very good scrub. Staff was not very friendly. A lot of meat was out. Overall, we paid $58.24 and I would not recommend this place. The prices have gone up and the portions have gone down. I can eat at a restaurant and get waited on for less. If you go to this location I would recommend checking your chips and ask to taste the meat! I can say at one point Chipotle was a great place with very fresh food. Good price and good portions. Hopefully, they can get back to that. Update 12/28/2025 - I got an email, but no offer for replacement or refund. This is the best they can do. See screenshot. SAVE YOUR $$ & go to an authentic Mexican restaurant.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Potranco III serve?
Chipotle Potranco III offers customizable burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill Potranco III?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Potranco III offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill Potranco III located?
It is located at 407 W Loop 1604 S, San Antonio, TX 78245, USA.
How can I place an order online for Chipotle Potranco III?
You can order online through their website order.chipotle.com or via the Chipotle mobile app available on the Apple App Store.
Can I earn rewards when dining at Chipotle Potranco III?
Yes, by signing up for Chipotle Rewards, you can earn exclusive offers and free food.
Is Chipotle Potranco III welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers and promotes an inclusive environment.
What nearby dessert options are available close to Chipotle Potranco III?
Nothing Bundt Cakes, a bakery offering desserts and smoothies, is located nearby and makes for a great stop after your meal.
Are there other restaurants near Chipotle Potranco III where I can grab a meal?
Yes, nearby options include MOD Pizza for pizza lovers, Olive Garden for Italian cuisine, and P. Terry's Burger Stand for burgers.
What shopping destinations are located near Chipotle Potranco III?
Nearby shopping centers include The Shops at Dove Creek, T.J. Maxx & HomeGoods, and Michaels Stores, where you can explore a variety of goods before or after dining.