Chipotle Mexican Grill

3.4
229 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Walzem & I-35 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8206 I-35 North, San Antonio, TX
78239, United States

Hours

Reviews

3.4
229 reviews
5 stars
101
4 stars
33
3 stars
16
2 stars
15
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and a lack of engagement with customers.

Food Quality

Many customers reported issues with food quality, including small portion sizes, undercooked items, and overall dissatisfaction with taste.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors, as well as concerns about food safety.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff being overwhelmed and poorly trained, leading to a chaotic dining experience.
  • DS
    Diego Saldana
    2 days ago
    1.0
    Ya falta poco para que cierren... lugar solo... sin personal, sin tortilla, guacamole, lechuga ni picó de gallo... lo mismo en 2 restaurant el mismo dia
  • AV
    Andy Valles
    3 days ago
    3.0
    I love Chipotle and eat here often, but lately I’ve noticed the chips haven’t been as crunchy as they usually are. Today, I also came across a chip that had a large portion covered in very coarse salt. Overall, I still enjoy the food and the brand, but I hope the chip quality becomes more consistent again.
  • MC
    Melina Crenshaw
    4 days ago
    1.0
    I swear the employees at most Chipotle restaurants hate all customers or hate their jobs. I walk in, they look at me and walk to the back, sheesh what did I do to you? 🤣 anyways, I'm not one of those TikTok people who has a crazy order so I ordered a regular bowl and added some hot cheetos on top of my bowl. Very good. I love the chimichurri, doesn't taste like actual chimichurri but it's a nice addition to anything at Chipotle.
  • JR
    J. Ramirez
    Jan 4, 2026
    3.0
    I ordered through the app for drive through pick up. There’s 5-6 cars in line. No movement in 10mins. I go inside and theres3-4 people waiting to pick up orders. There seems to be a problem at this location
  • MT
    Matthew Trejo
    Dec 18, 2025
    1.0
    Food awful service awful I got charged $34 for two bowls and I got barely anything in there attached to the photos. Literally the worst experience in the worst service I’ve ever had in a chipotle before literally couldn’t wait for the beans to be restored before moving on literally gave like two sprinkles of cheese and couldn’t even put a regular portion of chicken on it. $34 for just these two. This is mental. I want to know if chipotle really does take the ingredients out of people’s paychecks or not because this is insane. I asked them to just takeoff the double charged meat and they just stared With blank expressions and gave me stale bag of chips and a drink But hello, can we do better? I guess I didn’t want to believe Chipotle was like it’s being portrayed as on TikTok but here we are

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Walzem & I-35 offer?

Chipotle Mexican Grill offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 8206 I-35 North, San Antonio?

The restaurant is open every day from 10:45 AM to 11:00 PM.