Chipotle Walzem & I-35 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on customer service; some employees were friendly and helpful, while others displayed poor attitudes and lack of attention to customers.
Food Quality
Inconsistent food quality reported; issues with undercooked items, small portions, and incorrect orders were common.
Cleanliness
Multiple complaints about the cleanliness of the restaurant, including dirty tables and floors, and unsanitary food preparation practices.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect portion sizes, leading to customer dissatisfaction.
Overall Experience
Overall experiences varied widely, with some customers enjoying their meals while others expressed disappointment and frustration.
FJ
Fanesha Lashay Jones
Nov 17, 2025
2.0
Customer service is key to this type of business. In my opinion, they deserve an "F". No name tags so I can't call them out. A guy and some female at the cutting bored. Obviously being at work was distracting their day. On my 30 minute break went in. Not a single person greeted me. They looked at me and walked away when they came back, they continued to ignore me, even after I asked was someone going to help me. They looked at me like I was crazy Can't blame them, it's management fault. Their fault for choosing to hire people who's only motivation to work is a paycheck. Managments fault for not properly training them in customer service. Managments fault because there was obviously no management anywhere on site supervising their crew. Which goes to prove.. managments fault .Let's not talk about the mess the place was in. They need to fire and rehire the whole crew. They look miserable and walk around touching everything without changing gloves and washing hands. Will NOT be going back there ever again. For what they charge you would think they would do much much better. What a waste of my hard earned $20.00
JR
Jackelinne Roldan
Nov 16, 2025
2.0
Ordered online several times, they sometimes forget what I asked for. It’s not the first time they do this. Very unenjoyable.
NV
Ness Vee
Nov 13, 2025
1.0
DON’T COME HERE. Your burritos look like lil baby burritos. Not worth dining in here, might as well go to a different location. Trust me. 😒. I left to go to a different location.
EE
Eduardo
Nov 9, 2025
5.0
Great people, great management everyone is always so nice when i go never had a bad experience, will definitely be back keep it up!
MN
Maira Nichols
Nov 7, 2025
2.0
Yikes I've never seen a chipotle so unorganized, unsanitary, and messy. There was a lot of cross contamination with other foods because of the mess. Which means there is bad management here, someone needs to go fired.. the workers seem like they miserable working there too.. Almost forgot to mention that they had a paper written saying they had no sour cream or small flour tortillas.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Walzem & I-35 offer?
Chipotle Mexican Grill offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 8206 I-35 North, San Antonio?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Is there an option to order food online from Chipotle at this location?
Yes, you can order online via Chipotle's official order website or their mobile app.
How does Chipotle Mexican Grill prioritize food quality and sourcing?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients and prioritizing humane and sustainable farm practices without artificial colors, flavors, or preservatives.
Can customers earn rewards or get exclusive offers at this Chipotle location?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill at Walzem & I-35?
You can reach the restaurant at +1 726-237-4743.
Which nearby restaurants could I visit before or after dining at Chipotle Mexican Grill here?
Nearby restaurants include Shoneys Family Restaurant, Red Lobster, Whataburger, Pollo Tropical, Buffalo Wild Wings, and Taco Cabana.
Are there nearby hotels for visitors planning to stay close to Chipotle at Walzem & I-35?
Yes, nearby hotels include Pear Tree Inn, Drury Hotels, Holiday Inn Express and Suites San Antonio North - Windcrest, and Drury Inn & Suites San Antonio Northeast.
Where can I get a car wash service near Chipotle Mexican Grill at this location?
The Car Wash Express is a nearby option for car wash and auto detailing services.
Is there convenient access to fuel stations or convenience stores near Chipotle at 8206 I-35 North?
Yes, nearby fuel and convenience options include Circle K, Valero, Shell gas stations, and Circle K ATM for added convenience.