Chipotle Mexican Grill

3.6
353 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Bulverde & 1604 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
17202 Bulverde Rd, San Antonio, TX
78247, United States

Hours

Reviews

3.6
353 reviews
5 stars
175
4 stars
46
3 stars
36
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold, undercooked, or poorly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others reported rude or unhelpful interactions.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting they were smaller than expected for the price.

Pricing Concerns

Several reviews mentioned high prices relative to the portion sizes and quality of food, leading to a perception of poor value.
  • KC
    ken Cruz
    2 days ago
    1.0
    Showed up early to get my good and it was ready, the bag was torn and the food was super cold. Will not be back.
  • DD
    Debbie Davis
    3 days ago
    5.0
    An employee named Nina took my order. She was thorough and accurate. I was amazed. Five star serivice.
  • SB
    Sierra Brady
    4 days ago
    1.0
    Paid 30$ to chew on the plastic from an avocado and all they offered was two free entree's or partial refund….yes because after I just chewed and swallowed on your plastic sticker I definitely wanna plan and think about my next meal there. Wouldn’t even compensate the whole meal as if it would’ve been safe to consume the other burrito after pulling literal plastic out of the first one. Absolutely ridiculous.
  • TO
    Tim Owen
    Jan 2, 2026
    1.0
    Placed a online order and spent $61.00, food was missing kids meals, and 2 burritos. When I went back they pulled them out of a warmer, instead of being made fresh. The manager told me they forgot to put them in a bag.. by the time I got home all the food was cold. Worst location.ive been too
  • CA
    Cierra Adamo
    Dec 5, 2025
    5.0
    Recently moved to Alabama and felt compelled to leave this review here. I miss this chipotle so much. Great staff, yummy food. Always stocked. I took you guys for granted. 🥲 will only be coming here, and it’s 10 hours away.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Bulverde & 1604?

Chipotle Mexican Grill at Bulverde & 1604 is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in San Antonio?

It is located at 17202 Bulverde Rd, Bexar, San Antonio, TX 78247, USA.