Chipotle Bulverde & 1604 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions, including dirty tables and food prep areas.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.
Food Quality
Inconsistencies in food quality were noted, with complaints about cold, poorly prepared, or improperly portioned meals.
Pricing Issues
Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Order Accuracy
Several reviews mentioned issues with incorrect orders and missing items, particularly for online orders.
JC
Joan Chapman
Nov 13, 2025
5.0
Always good
LG
lee green
Nov 6, 2025
3.0
I needed burrito cut because my wife and I were going to split it.
The guy told me Chipotle doesn’t do that. You have to cut it yourself. He told after agreeing to cut it 2 times that I have to ask for a knife and do it myself. AFTER. Okay bro…no problem. I asked the lady at first if they could cut it before I placed my order and she said yes. So now I go to my car and have to unwrap the burrito making a mess because they didn’t cut the foil.
The place smelled like Mildew really bad. Especially near the drink station. The young lady that made my burrito was nice. Looking back at the cooking station, you would hope to see a cleaner environment with all the staff there and few customers.
No smiles, no thank you, no have a good day. Not returning.
LS
Larry Saba
Nov 3, 2025
5.0
I’ve tried a few other places that do the same kind of setup, but Chipotle always comes out on top! The portions are balanced, the ingredients are always fresh, and the flavors blend perfectly. It’s one of those spots that’s consistently satisfying every time I go.
BH
Brian Harness
Oct 16, 2025
1.0
Hands down the worst chipotle there is in San Antonio. I have given this one so many chances being that I live around the corner. No one cleans here, it STAYS dirty and once again as usual.. my order was wrong. Went up there to get it fixed and yeah.. ill leave it there.. Someone needs to mystery shop this store, I have no idea how they have not been reported
CQ
Caren Queen
Sep 28, 2025
5.0
Believe it or not I had only been here one time before when I was a teenager and I had decided I didn’t like it I decided to go back and try It since I didn’t really remember why I didn’t like it in the first place and I totally loved it I think the food is very fresh and you can taste the most amazing flavors in their food one of my new favorite places!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Bulverde & 1604?
Chipotle Mexican Grill at Bulverde & 1604 is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Antonio?
It is located at 17202 Bulverde Rd, Bexar, San Antonio, TX 78247, USA.
How can I place an order online from Chipotle Mexican Grill Bulverde & 1604?
You can order online through their website at https://order.chipotle.com/ or download the Chipotle app from the Apple App Store.
Does Chipotle Mexican Grill source ingredients responsibly?
Yes, Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms that practice humane and sustainable farming without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill Bulverde & 1604 welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What types of cuisine does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-style fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads.
What are some nearby dining options near Chipotle Mexican Grill Bulverde & 1604?
Nearby dining options include Maple Street Biscuit Company for American and barbecue cuisine, Jersey Mike's Subs for sandwiches, and True Texas BBQ for classic barbecue.
Are there any nearby health services close to Chipotle Mexican Grill Bulverde & 1604?
Yes, nearby health services include CareNow Urgent Care and Magenta-Health hospital for emergency and family practice care.
What nearby options are available for desserts or smoothies around Chipotle?
Nearby dessert and smoothie options include Humble Donut Co., Orange Leaf Frozen Yogurt, and Tropical Smoothie Cafe.
Can I find beauty and personal care services near Chipotle Mexican Grill Bulverde & 1604?
Yes, nearby beauty and personal care services include Yohairbysar beauty salon, Evolve Salon, and The Heights Nail Spa and Eyelash.