Business Details
About
Mexican Restaurant
Chipotle Guilbeau Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
316 reviews
5 stars
133
4 stars
50
3 stars
26
2 stars
30
1 star
77
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale chips, undercooked rice, and small portion sizes.
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported rudeness and lack of attention.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables and trash issues being a common complaint.
Availability of Ingredients
Many customers noted that the location often runs out of key ingredients, leading to disappointment.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online and drive-thru orders.
- KVKevin VelasquezDec 23, 20251.0I hate to give this review but this Chipotle keeps getting worse and worse. 1)the visit before my last visit I wanted some chips and they were stale. I asked for fresh chips and they told me they prep them since the morning, which makes sense why they were so hard. 2)on my last visit i get there at 9pm, mind you a whole hour before they close, and they are out of almost everything. I would understand if it was 9:40-9:45, but a whole hour? That is ridiculous. And its not the first time it happens. The customer service is not the best either. They seem to not care that they are out of food a whole hour before they close and they seem to not care me going elsewhere.
- RFRachel FaubionDec 22, 20255.0Fun location! The team member that helped me was fantastic. 10 out of 10 experience
- MPMadelyn PalaciosDec 19, 20251.0Rude window worker no greetings and expects a thank you after horrible service .Will not be returning to this location .
- CLCynthia LunaDec 14, 20251.0Muy picoso y muy caro para lo que ofrecen
- ISIsaac SmallDec 3, 20253.0Trash needs taken out. Every table is soiled. There is a sauce dollop dried onto the pizza pan which they handed me my food on. Every surface i touched was sticky, especially near the wet floor sign. It doesn’t look like they mop the floor at night… just smear the filth out evenly across the floor. It’s so dirty here. I don’t even want to go to the bathroom to wash my hands. I’m just gonna wipe it on my pants.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Guilbeau Road serve?
Chipotle Guilbeau Road serves customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the hours of operation for Chipotle Mexican Grill on Guilbeau Road?
Chipotle Guilbeau Road is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Antonio?
It is located at 7989 Bandera Rd, Bexar, San Antonio, TX 78250, USA.
How can I order food online from Chipotle Guilbeau Road?
You can order online using the Chipotle app available on the App Store or via https://order.chipotle.com/.
Does Chipotle have a rewards program at this location?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.
Are there other fast food restaurants near Chipotle Guilbeau Road?
Yes, nearby fast food restaurants include Sonic Drive-In, Burger King, Panda Express, and another Chipotle Mexican Grill location.
What automotive services are available near Chipotle on Guilbeau Road?
Nearby automotive services include American Auto & Truck Sales, MasterTech Auto Repair Center, Full Service Master Car Care, Flexx Performance LLC, and Zips Car Wash.
Are there any parks or recreational areas near Chipotle Mexican Grill?
Yes, Leon Vista Park is nearby, offering outdoor activities you might enjoy before or after dining at Chipotle.
What is the best way to contact Chipotle Mexican Grill on Guilbeau Road by phone or email?
You can call them at +1 726-262-6014 or email TX.4143.GuilbeauRoad@chipotle.com for inquiries.