Chipotle Woodlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food temperature, portion sizes, and freshness, with several noting that food was often served cold or undercooked.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attention to customers' needs.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary food preparation conditions.
Inconsistency
Customers noted a lack of consistency in food preparation and service, with some experiencing good meals while others faced significant issues.
DK
Dani KKC
3 days ago
4.0
Just got sides of their chicken and limited time carne asada... they were both very tasty with a hint of spice. Will go back to try a bowl soon. 😁
CP
Clifford Payton
Dec 27, 2025
3.0
I don't get the hype about this place, food is luke warm every time I've gone. Service is good, taste of the food is meh, mainly because of the temperature.
GF
Gfrye F
Dec 15, 2025
3.0
Me and my wife went there for their BOGO offer like we like to do we go there other times too but this time in a time before we went there young lady behind the counter that does not like to pay attention was there again not paying attention to what the customers want and then wants to have an attitude in your voice when you correct her the rest of the staff was great especially the older lady I give her five stars but the young lady need some training PS they were out of Barbacoa for the second time that we've gone to this restaurant
IC
Isiah C
Dec 14, 2025
1.0
The most absolute stingy under serving location in chipotle history the food servings were so small it was abysmal. I highly recommend avoiding this location with every inch of your bones because they do not care. They will leave you the most stupid reply by email absolutely useless Management absolutely disgusting service highly recommend you do not waste your money at this location. The two bowls I ordered looked so skimpy you’d laugh 😂 they said we’re unable to do anything because you ordered delivery Why offer service if you’re not gonna correct an issue? And whoever from chipotle reply’s to these don’t waste your time putting link to customer service they don’t resolve issues they down play and deflect if you wanted to fix the issue you would have
JB
Jeff Bass
Dec 12, 2025
3.0
I'm not sure if it's a chain wide deal but why does the meat always look so dried out and stale? I wish they had fresh food... as the commercial claims.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Woodlake, San Antonio?
Chipotle Mexican Grill in Woodlake, San Antonio is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in San Antonio?
It is located at 6302 FM 78, Bexar, San Antonio, TX 78244, United States.
What kind of food does Chipotle Mexican Grill Woodlake serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with real, responsibly sourced ingredients.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online through their website or the Chipotle app for convenient access.
How can customers earn rewards or get exclusive offers at Chipotle Woodlake?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the main contact phone number for Chipotle Mexican Grill at Woodlake?
The phone number is +1 210-514-1009.
Which social media channels can I follow Chipotle Mexican Grill on?
You can find them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
What nearby dining options are close to Chipotle Mexican Grill Woodlake?
Nearby dining options include Q Tacos, Paraiso de Mexico #3 (ice cream and desserts), Bill Miller Bar-B-Q, and McDonald's, offering various cuisines from Mexican to barbecue and fast food.
Are there any nearby stores or services where I can shop or run errands near Chipotle Woodlake?
Yes, nearby places include Star Liquor for beverages, Hair City Beauty Supplies for cosmetics, USAVE Cleaners for laundry, and Boost Mobile Local for mobile phone services.
What leisure or wellness facilities are available near Chipotle Mexican Grill Woodlake?
Nearby wellness and leisure spots include Mindfulness Body Center for active life and supplements, Fame Barbershop for grooming, and Brazil-021 San Antonio for sports and recreation.