Chipotle Mexican Grill

3.5
553 reviews
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About

Mexican Restaurant
Chipotle Woodlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6302 FM 78, San Antonio, TX
78244, United States

Hours

Reviews

3.5
553 reviews
5 stars
240
4 stars
90
3 stars
46
2 stars
42
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the food, but there are frequent complaints about inconsistent portion sizes and overcooked or cold ingredients.

Customer Service

Many reviews highlight poor customer service, with staff being described as inattentive, rude, or overwhelmed, leading to negative dining experiences.

Cleanliness

The cleanliness of the restaurant is a recurring issue, with reports of dirty dining areas and unsanitary kitchen conditions.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor handling of online and delivery orders.

Staffing Issues

The location appears to be frequently understaffed, which contributes to slow service and operational inefficiencies.
  • AU
    Adrian Uilecan
    1 day ago
    5.0
    For the first time at the restaurant, it was very clean, great service and delicious food 😋. Loved it!
  • SI
    sw i
    5 days ago
    1.0
    Horrible management, refuse to give people food thats right in front of them
  • SC
    Shae Clark
    Nov 11, 2025
    1.0
    Went in a minute before 8pm on Veterans Day and was in line. When it was my turn to order I asked if I could do the veterans deal and they said no. I’m like I was here and in line
  • JS
    Jamar S
    Nov 2, 2025
    1.0
    I wouldn’t recommend this chipotle to anyone. The staff is very incompetent EVERYTIME. I get a quesadilla every time I order. I’ve had issues almost every time, they’re slow and act like they can’t hear. It’s simple! Steak and veggies and cheese that’s it! Today I was told I couldn’t order a quesadilla because there were only 3 workers in line so I needed to order it online??? What? Literally telling a customer they can’t order what’s on the menu makes no sense. I walked out immediately 🤣🤣🤣
  • MG
    Michelle Grimmett
    Oct 29, 2025
    3.0
    Slow for pickup orders. They need more than one person working back there. Front counter runs smoothly.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Woodlake, San Antonio?

Chipotle Mexican Grill in Woodlake, San Antonio is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in San Antonio?

It is located at 6302 FM 78, Bexar, San Antonio, TX 78244, United States.