Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Medical District is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,427 reviews
5 stars
717
4 stars
285
3 stars
135
2 stars
89
1 star
201
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being stale or not fresh, while others praised the taste and freshness.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many customers complained about small portion sizes relative to the price, with some feeling shortchanged on their orders.
Cleanliness
The dining area was frequently noted as dirty, with tables needing attention and a lack of basic supplies like napkins and utensils.
Management Concerns
Several reviews pointed to issues with management, including lack of organization, poor staff training, and unprofessional behavior.
- DLDaniel LeonardNov 17, 20251.0Come here all the time and yes sometimes the portions are small, but today had to be the worst day by far. Asked for the other steak they had and she made the bowl so fast she dumped the wrong meat into my bowl and then said well if you want the other one it will be double, rather then fixing her mistake and then proceeded to give me barely anything in the bowl.
- NFnayddia FNov 16, 20252.0I went to Chipotle on my lunch break, and I’ve been to this location many times since working in the area. This was the first time I’ve ever been charged extra for sour cream. When the cashier read me my total, I was confused because no other Chipotle location has ever charged me for it.I ordered a quesadilla, and then they added an extra $2 just for sour cream ridiculous. I would understand if it were guac or queso, but sour cream? Really? Overall, just disappointing and not the kind of customer service I’m used to at Chipotle
- SRSpaceX RGVNov 10, 20255.0Food was delicious, our first time at this location and will definitely return.
- RLRobin LozanoNov 9, 20252.0Was the at 5pm on Wednesday November 5th and saw a young blonde girl who worked there making a burrito for another employee. He was very heavy-set tall Mexican guy. He had a Chipotle shirt on. She added to the burrito 4 spoons of rice, 5 heaping spoons of steak, 3 huge spoons of guacamole and 3 spoons of beans. She used 4 tortillas and even with that this burrito was so huge she couldn't even roll it. She put it in one of those bowl containers. I was appalled when it came to our food she was being skimpy on our portions. I said, "You skimp on ours but loaded your friends burrito so full you couldn't even roll it!" She rolled her eyes at me. And said, "Can I get you anything else?" very attitudish! These kids you all employ just don't care and you wonder why your businesses go under!
- AJAshley JohnsonOct 24, 20255.0I’m not sure why this chipotle has such bad reviews. When I was in the hospital me and my family ate at this location(carry out of course) multiple times over 2 weeks. The orders were always consistent and delicious. I drive outta my way to go to this location if possible. Idk about dine in cuz we haven’t don’t dine in but carry out is fantastic
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in the Medical District serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at 4727 Medical Dr?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in San Antonio offer delivery and pickup services?
Yes, this location provides both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at the Medical District location?
You can place an order online via their website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in the Medical District?
They accept credit cards and offer gift cards as a payment option.
Is Chipotle Mexican Grill in the Medical District welcoming to LGBTQ+ customers?
Yes, the location is known to welcome LGBTQ+ customers.
Which nearby places can help me find Chipotle Mexican Grill in San Antonio's Medical District?
Chipotle is located across the street from University Hospital and next to Chick-fil-A and Starbucks, which can help you easily find the restaurant.
Are there any nearby coffee shops where I can get a drink before or after visiting Chipotle?
Yes, Starbucks is located next to Chipotle Mexican Grill, making it convenient for a coffee stop before or after your meal.
What nearby financial services are available near Chipotle Mexican Grill?
Nearby, you can find Chase Bank and Western Union, which offer banking and money transfer services respectively.
Can I visit a pharmacy near Chipotle Mexican Grill if I need medical supplies or prescriptions?
Yes, Walgreens and the Pharmacy at University Health Medical Center Pavilion are close by for your pharmaceutical needs.