Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Rivercenter is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,216 reviews
5 stars
553
4 stars
274
3 stars
138
2 stars
70
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with many customers expressing dissatisfaction with the service quality.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, portion sizes, and incorrect orders.
Cleanliness
Multiple reviews pointed out that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Order Accuracy
Several customers experienced problems with incorrect orders, particularly with online and mobile orders.
Atmosphere
The dining environment was frequently described as uninviting, with complaints about the staff's attitude and the overall ambiance.
- MHMaria Hernandez2 days ago5.0Love their food
- RMRobert MegrewJan 3, 20264.0The food was good, I mean it's chipotle, you either like it or don't. The staff was great, only downside is the restaurant lobby is tiny, it is down town so expected but not fun having people stare you down while you eat, hoping to get your table the second you are done
- GMGustavo Adolfo Ulloa MonzónDec 31, 20254.0Great Chipotle with excellent customer service, even during busy afternoons. The staff is friendly, efficient, and keeps things moving smoothly. Always a good experience.
- TVThiru VDec 30, 20255.0Wanted to try some local mexican food but decided to go with staple food when we are outside for the family. Never goes wrong to eat at Chipotle.
- EAE AngelDec 28, 20251.0This location seems to prioritize mobile and online orders over walk-in customers. Only one employee was helping people in line while another focused on online orders, even though there were about 10 people waiting and no one picking up those orders. That’s unacceptable. Portions were also very small. I wouldn’t recommend this location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Rivercenter offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at Rivercenter?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Rivercenter offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Rivercenter?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill at Rivercenter located?
It is located at 849 E Commerce St, Suite 693, San Antonio, TX 78205, USA.
How can I contact Chipotle Rivercenter by phone or email?
You can call them at +1 210-222-0005 or email TX.2786.Rivercenter@chipotle.com.
What nearby dining options are available near Chipotle Mexican Grill at Rivercenter?
Nearby dining options include Potbelly Sandwich Shop, SUBWAY, Mi Lindo Mexico Azteca, Kilwins San Antonio for desserts and ice cream, Johnny Rockets, Fuddruckers, and PJ's Coffee.
What nearby attractions can I visit before or after eating at Chipotle Rivercenter?
You can visit Old Town Trolley Tours, Fiesta De Los Reyes concert venue, The Torch of Friendship monument, The Grand Promenade amusement park, and the Alamo IMAX Theatre Rivercenter cinema nearby.
Are there shopping options near Chipotle Mexican Grill at Rivercenter?
Yes, nearby shopping includes H&M clothing store, Raha Wear jewelry and fashion accessories, and various other retail outlets in the Rivercenter area.
Does Chipotle at Rivercenter provide services for customers with dietary preferences or sustainability concerns?
Yes, Chipotle follows its "Food with Integrity" principles, prioritizing responsible sourcing from humane and sustainable farms, and uses 53 real ingredients with no artificial additives to accommodate health-conscious customers.