Chipotle Rivercenter is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and dismissive staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
While some customers praised the food as tasty, many reported issues with freshness, incorrect orders, and poor preparation.
Cleanliness
Multiple reviews pointed out the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions being a common complaint.
Portion Sizes
Several customers felt that the portion sizes were inadequate, with complaints about stingy servings and inconsistent food amounts.
Accessibility Issues
Customers noted difficulties accessing the location due to construction and lack of ADA compliance, making it challenging for those with strollers or wheelchairs.
SR
Shilpa Rana
Nov 14, 2025
5.0
Tried the new sauce chimichurri it's very good and enhance the chipotle flavor.
LJ
lena j
Nov 4, 2025
4.0
This location was very good the food but the dinning room was very nasty also the drink location was nasty 😳
AA
Amy Allison
Oct 31, 2025
5.0
Build your own is best deal!
MH
Maia HR
Oct 6, 2025
3.0
Really small places with not enough chairs. No ramp for strollers/ wheelchairs to get to the counter. Around the construction zone without mall entrances. Other than that, employees are knowledgeable and food well prepared
JM
Jesus Mendez
Oct 1, 2025
5.0
Im here about 2 times out of the week , i work in the mall , workers are chill, food is always nice and fresh , it does get busy on weekends, but they do a great job of keeping the line moving.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Rivercenter offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at Rivercenter?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Rivercenter offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Rivercenter?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill at Rivercenter located?
It is located at 849 E Commerce St, Suite 693, San Antonio, TX 78205, USA.
How can I contact Chipotle Rivercenter by phone or email?
You can call them at +1 210-222-0005 or email TX.2786.Rivercenter@chipotle.com.
What nearby dining options are available near Chipotle Mexican Grill at Rivercenter?
Nearby dining options include Potbelly Sandwich Shop, SUBWAY, Mi Lindo Mexico Azteca, Kilwins San Antonio for desserts and ice cream, Johnny Rockets, Fuddruckers, and PJ's Coffee.
What nearby attractions can I visit before or after eating at Chipotle Rivercenter?
You can visit Old Town Trolley Tours, Fiesta De Los Reyes concert venue, The Torch of Friendship monument, The Grand Promenade amusement park, and the Alamo IMAX Theatre Rivercenter cinema nearby.
Are there shopping options near Chipotle Mexican Grill at Rivercenter?
Yes, nearby shopping includes H&M clothing store, Raha Wear jewelry and fashion accessories, and various other retail outlets in the Rivercenter area.
Does Chipotle at Rivercenter provide services for customers with dietary preferences or sustainability concerns?
Yes, Chipotle follows its "Food with Integrity" principles, prioritizing responsible sourcing from humane and sustainable farms, and uses 53 real ingredients with no artificial additives to accommodate health-conscious customers.