Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle San Pedro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,164 reviews
5 stars
622
4 stars
231
3 stars
101
2 stars
64
1 star
146
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and overall unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some staff being friendly and accommodating, while others were reported as rude and unhelpful.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent quality, including undercooked rice and stale chips.
Staffing Issues
Several reviews mentioned being understaffed, leading to long wait times and poor service.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value.
- RHRyan HiserJan 1, 20262.0Place has lost its luster...
- JBJennifer BurkhalterDec 16, 20255.0I feel like it’s the only place I can get some decent food if it’s fast food
- MMMnemosyneDec 7, 20251.0I tried another Chipotle location hoping for a better experience, but this one was just as disappointing. The place was incredibly dirty — the counters were filthy, the prep area looked neglected, and overall the restaurant felt poorly cleaned and poorly managed. It was bad enough that we walked right back out and went to Shake Shack instead. This location seriously needs attention. Cleanliness should never be this low in a restaurant.
- SLSerenity LopezDec 3, 20253.0Been here 3 times and every time I go always have a couple staff members with attitude. Cashiers usually the friendliest, I know people have their days and this work can be stressful, but cmon, I dont need the attitude or annoyed faces when asking for things. Otherwise this place is alright.
- XHXzavier HardawayNov 25, 20255.0I came in at 10:50 because I get off late and this location was the closest I could make it to but they close at 11pm. The workers were polite & professional although they were closing they didn't make me feel like an inconvenience in fact they served me with pride & fully responded to any questions I had. Good service is hard to find especially at faster food merchants. Food was very satisfying.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in San Pedro, San Antonio?
Chipotle in San Pedro, San Antonio is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in San Pedro offer online ordering and delivery?
Yes, they offer online ordering through their website and app, with options for in-store pickup and delivery.
Where exactly is Chipotle San Pedro located?
It is located at 438 NW Loop 410, Bexar, San Antonio, TX 78216, next to Time Warner Cable and across from the Via transit bus station.
Does Chipotle Mexican Grill in San Pedro use sustainable and responsibly sourced ingredients?
Yes, their menu features real food with 53 ingredients sourced from farms practicing humane and sustainable methods.
How can customers earn rewards or get exclusive offers from Chipotle San Pedro?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What types of payment methods are accepted at Chipotle San Pedro?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill in San Pedro welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Are there any banks nearby Chipotle Mexican Grill in San Pedro where I can withdraw cash?
Yes, Chase Bank and Wells Fargo Bank are nearby, which can be convenient for withdrawing cash before or after your meal.
What are some nearby dining options around Chipotle in San Pedro?
Nearby dining includes Salata salad bar, LongHorn Steakhouse, Aldino Cucina Italiana, and Wrigleyville Grill for a variety of cuisine choices.
Are there any nearby transit options to help customers reach Chipotle Mexican Grill in San Pedro?
Yes, Chipotle is located across from the Via transit bus station, making it accessible by public transportation.