Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Vineyard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
798 reviews
5 stars
419
4 stars
154
3 stars
57
2 stars
43
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking basic courtesy.
Food Quality
While some customers praised the food, many reported issues with portion sizes, undercooked ingredients, and overall food quality.
Cleanliness
Several reviews mentioned dirty tables and unpleasant odors in the restaurant, indicating a need for better cleanliness standards.
Efficiency
Some customers appreciated the quick service, but others noted that staff seemed rushed and unorganized, leading to a chaotic dining experience.
- DDDave (Big Wave Dave)4 days ago5.0Yum Yum Yum! Great Location And Fantastic Service 👏
- IAisabel alasDec 11, 20255.0Súper recomendable
- LZLaura ZunigaNov 18, 20252.0AI is really killing the customer service experience, now we can’t even call the restaurant to talk to crew to request/change/ modify anything or even a general customer service agent? You get to speak to AI who just hangs up on you if your request is not the standard. If you place order at the wrong place AI won’t help unless a new order is already in the system, if you want to talk to someone to ask questions they won’t connect you unless it’s specific to whatever they were programmed for. Very upset about this, I was trying to talk to someone about my order bc I wanted to support a fundraising event for local school district and forgot to add the code. So I wanted to talk to someone to see if I should cancel and replace or if they could add the code for me but AI got in the way. I will not be purchasing anything from chipotle going forward their food is not even that good and it’s very overpriced.
- TVTrish VirtueNov 2, 20253.0Almost every table was dirty. Seems like a common problem at the Chipotle at 1604 and Blanca. Even seats and benches had food on them and trash on the floors. As families were coming in, they had to clean their own table to sit down and we did the same.
- APAmanda PinaOct 28, 20253.0Steak is always tuff and chewy at this location. Skimpy on the portions.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in San Antonio?
Chipotle Mexican Grill is located at 1201 N Loop 1604 W, San Antonio, TX 78258, in the Vineyard Shopping Center across from Office Depot and Target.
What are the operating hours for Chipotle Mexican Grill at the Vineyard?
Chipotle Vineyard is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at the Vineyard offer pickup and delivery options?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I order Chipotle online through an app?
Yes, you can order Chipotle online using their app available on the Apple App Store or through their website.
What type of food does Chipotle Mexican Grill at the Vineyard specialize in?
Chipotle specializes in customizable Mexican-style menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there any loyalty programs or rewards offered by Chipotle?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
What are some nearby places to visit when I come to Chipotle Vineyard?
Nearby places include Aldino at The Vineyard for Italian dining, Palm Beach Tan for beauty services, and Cost Plus Nutrition for vitamins and supplements.
Is there a place nearby Chipotle Vineyard where I can get coffee or baked goods?
Yes, Panera Bread and Baskin-Robbins are nearby and offer coffee, bakery items, and desserts.
Can I find beauty and wellness services near Chipotle Mexican Grill at Vineyard?
Yes, nearby beauty and wellness options include Thread It + Facial Bar, Style America barber and spa, Palm Beach Tan, and Supercuts hair salon.
Is Chipotle Mexican Grill at the Vineyard accommodating to all customers?
Yes, Chipotle welcomes LGBTQ customers and offers various services including catering, gift cards, and credit card payments.