Chipotle 281 & Bitters is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently complained about inconsistent and small portion sizes, often feeling shortchanged for the price.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Cleanliness
The location was often described as dirty, with reports of unclean tables and food areas, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about blandness, undercooked ingredients, and food safety issues.
Value for Money
Several customers felt that the prices were too high for the quality and quantity of food received, leading to a perception of poor value.
OM
Orlx M
Nov 11, 2025
2.0
I am regular here and I dread when the manager Torres is on shift. Portions get smaller, food sits longer, lines get longer, I have a poor experience overall. Don’t order online either, I believe this is for all locations but they have a different set of guidelines for to go food overall bad. I understand as a manager your job is to cut cost but not a the cost of your customers.
NB
Neybelin Brines
Oct 20, 2025
5.0
Muy bien
JG
John Gatsby
Oct 14, 2025
2.0
Open the "large" bag of chips. It's mostly chips of a chip amd the bag is large but the contents are small maybe a medium...chips so tiny that when you dip them into the cheese....you're basically dipping your fingers. Freaking sucked.
Wasn't a fluke...we purchased 2 bags. The employees serve portion sizes good enough for a 10 year old. Geez people
JW
J Win
Oct 10, 2025
5.0
Great place, easy to find near 281. Just picked up some food and it was very tasty.
SD
Syd Dowling
Oct 9, 2025
2.0
been to this location multiple times, everytime me and my friend go together there's a significant difference in our portion sizes (both get burritos). every single time his has been double my size, at first it was kind of laughable but it's starting to feel purposeful. not to mention, the guy was not friendly at all. food did taste good atleast!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at 281 & Bitters offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 190 W Bitters Rd, San Antonio?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at 281 & Bitters offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an online order for Chipotle from the 281 & Bitters location?
You can place an order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses only 53 real ingredients, sourcing from farms that follow humane and sustainable practices, focusing on food without artificial colors, flavors, or preservatives.
Are Chipotle Mexican Grill's services LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and ensures an inclusive environment.
What other dining options are near Chipotle at 190 W Bitters Rd?
Nearby dining options include Black Rifle Coffee Company, Jack in the Box, Taco Cabana, El Bucanero, Big Sam's Grill & Bar, Starbucks, ChurroStar, Burger Boy, Church's Chicken, EZ's Brick Oven and Grill, Sub Zero Nitrogen Ice Cream, Sushi Haya, Los Roberto's Taco Shop, Los Cucos Mexican Cafe, Beijing Restaurant and Gift Shop, and Cappalletti's.
Are there coffee shops close to Chipotle at 281 & Bitters where I can grab a drink before or after my meal?
Yes, nearby coffee shops include Black Rifle Coffee Company, BRCC San Antonio, and Starbucks, perfect for a coffee break before or after visiting Chipotle.
What fitness centers or gyms are located near Chipotle Mexican Grill at 190 W Bitters Rd?
Orangetheory Fitness Bitters is a nearby gym offering fitness boot camps and sports recreation.
Can I use gift cards and credit cards at Chipotle on 281 & Bitters?
Yes, Chipotle accepts gift cards and credit cards for customers' convenience.