Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle 281 & Bitters is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
855 reviews
5 stars
497
4 stars
158
3 stars
63
2 stars
39
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly during their visits.
Portion Sizes
Many customers complained about inconsistent and small portion sizes, often feeling that they were not receiving value for their money.
Cleanliness
Several reviews pointed out that the restaurant was often dirty, with unclean tables and floors, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, flavor, and incorrect orders, leading to dissatisfaction.
- JAJohn Andrews3 days ago2.0There should be a law against not having white rice on a Friday night at 7:16. Then charging full price for a bowl
- ALAutumn Lawsen3 days ago5.0This chipotle ALWAYS does me right, you will get that tip because they value they employees, thank you employee with the brown hair and glasses!
- AMAvelina MoralesDec 21, 20251.0Today December 21 at approximately 7:00 pm I came to have dinner with my daughter we got our usual two chipotle bowls There was hardly any chicken as we got the scraps they were able to scrape out the pan then we were told there was no lettuce… both employees looked at me crazy with no empathy or any apology. Literally rude customer service and to top it off the chips were stale . Again no remorse when I lightly complained… never again
- ECEric ChristianDec 16, 20255.0Was double charged for guacamole. When I saw the total the girl realized I was about to ask why it was more than expected. That's when she told me she had double charge me....then proceeded to ask if I wanted the 2nd guacamole? Um, yes I want what I paid for. Of course is food is worth the subpar customer service.
- PBPrincess BakesDec 10, 20252.0I ordered on Monday and had the best bowl ever so i decided to order today and was very disappointed smdh. Doesnt look anything like my bowl that was so full on Monday not to mention they didnt even put my lettuce! Picture is bowl from Monday and bowl from today. I didnt put the toppings on the 2nd pic so u could see the bowl was not full at all. My bowl monday was full to the top
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at 281 & Bitters offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 190 W Bitters Rd, San Antonio?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at 281 & Bitters offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an online order for Chipotle from the 281 & Bitters location?
You can place an order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses only 53 real ingredients, sourcing from farms that follow humane and sustainable practices, focusing on food without artificial colors, flavors, or preservatives.
Are Chipotle Mexican Grill's services LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and ensures an inclusive environment.
What other dining options are near Chipotle at 190 W Bitters Rd?
Nearby dining options include Black Rifle Coffee Company, Jack in the Box, Taco Cabana, El Bucanero, Big Sam's Grill & Bar, Starbucks, ChurroStar, Burger Boy, Church's Chicken, EZ's Brick Oven and Grill, Sub Zero Nitrogen Ice Cream, Sushi Haya, Los Roberto's Taco Shop, Los Cucos Mexican Cafe, Beijing Restaurant and Gift Shop, and Cappalletti's.
Are there coffee shops close to Chipotle at 281 & Bitters where I can grab a drink before or after my meal?
Yes, nearby coffee shops include Black Rifle Coffee Company, BRCC San Antonio, and Starbucks, perfect for a coffee break before or after visiting Chipotle.
What fitness centers or gyms are located near Chipotle Mexican Grill at 190 W Bitters Rd?
Orangetheory Fitness Bitters is a nearby gym offering fitness boot camps and sports recreation.
Can I use gift cards and credit cards at Chipotle on 281 & Bitters?
Yes, Chipotle accepts gift cards and credit cards for customers' convenience.