Chipotle TPC & 281 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Many customers reported that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Food Quality
Several reviews mentioned issues with food quality, including undercooked rice and meats, as well as inconsistent portion sizes.
Long Wait Times
Customers frequently complained about long wait times for both in-store and online orders, often exceeding expected pickup times.
Staff Attitude
Multiple reviews pointed out that staff appeared disinterested or unmotivated, impacting overall customer satisfaction.
AS
Adam Silver
Dec 31, 2025
1.0
Food is never fresh. No flavor. And picky on how much they give you.
EE
Edward
Dec 31, 2025
1.0
This store was an absolutely a mess. We got there at 10. One hour before close. The staff was already tearing down the drinks, lemonade, teas etc. all the outdoor umbrellas were on the tables. The kitchen was already done cleaning the grill. They had no meats left but chicken!!! No Chips either! Staff was extremely rude, like we were being a bother to them. Food was absolutely terrible. My order and my friends order was over $60 dollars and everything was terrible. The receipts weren’t working either. So I couldn’t get a receipt. My daughter’s friend wanted more tea but the rude young lady had already emptied it!! It’s 1015! Store still open another 45 minutes. Please, stay away from this location.
TB
Tenell Berry
Dec 16, 2025
5.0
Maryah was very friendly and took care of my needs in a fast pace environment.
DM
David Montoya
Dec 14, 2025
1.0
Absolute WORST customer service I have ever experienced. Last night I went to grab a bite to eat and there were 4 workers at the time. In the 10 minutes I stood in line I literally saw 1 out of the 4 doing most of the work. The other 3 employees were more concerned with charging a cell phone rather than take care of customers. My favorite was the girl who decided her “job” was to hand the cashier the already completed order. On top of this I have had issues with the same employee who audibly made it aware to everyone that she is “happy to be lazy” and gives customers dirty looks if they ask for a simple request. I don’t see how any of these kids have a job. I hope management reads this and discusses who worked on 12/13/25 closing shifts they are terrible employees.
CB
Caroline Bissat
Dec 5, 2025
5.0
It was our first time. Great food, very fresh and tasty
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at TPC & 281 in San Antonio?
The Chipotle Mexican Grill at TPC & 281 in San Antonio is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at TPC & 281 offer in-store pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill at TPC & 281 located?
It is located at 22106 US Highway 281 N, Bexar, San Antonio, TX 78258, United States.
How can I place an online order for Chipotle Mexican Grill at TPC & 281?
You can order online through Chipotle's official ordering website or app. The order link is https://order.chipotle.com/.
What types of food does Chipotle Mexican Grill at TPC & 281 serve?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' standards.
Does Chipotle Mexican Grill at TPC & 281 accept credit cards and offer catering services?
Yes, they accept credit cards and offer catering services along with gift cards and online orders.
Is Chipotle Mexican Grill at TPC & 281 LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
What nearby restaurants can I visit around Chipotle Mexican Grill at TPC & 281?
Nearby dining options include Wok Inn (Chinese restaurant), Panera Bread (cafe and bakery), Pei Wei (Asian restaurant), MOD Pizza, Tacos On The Street US, In-N-Out Burger, Freshii (vegetarian and salad bar), Plantology (vegetarian), Golden Chick (American chicken), and Potbelly Sandwich Shop.
Are there any wellness or beauty centers near Chipotle at TPC & 281?
Yes, nearby wellness and beauty options include Massage Heights TPC Parkway, Beverly Hills Rejuvenation Center, LA Bikini Stone Oak (waxing and beauty), and Tune Up The Manly Salon (barber and beauty salon).
What nearby services are available near Chipotle at TPC & 281 for customers' convenience?
Nearby services include Ideal Dental (dentist), America's Best Contacts & Eyeglasses (optometrist), Security Service Federal Credit Union (bank), BB&M A/C and Heating (HVAC), Caliber Collision (auto body shop), and Bulverde Boat & RV Storage.