Chipotle Mexican Grill

3.8
918 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle TPC & 281 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
22106 US Highway 281 N, San Antonio, TX
78258, United States

Hours

Reviews

3.8
918 reviews
5 stars
470
4 stars
159
3 stars
67
2 stars
48
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Cleanliness

Many customers reported that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice, small portion sizes, and missing ingredients in orders.

Long Wait Times

Customers frequently complained about long wait times for both in-store and online orders, often exacerbated by staff inefficiency.

Pricing Concerns

Many patrons felt that the prices were too high for the quality and quantity of food received, leading to dissatisfaction.
  • KG
    Ken G
    Nov 13, 2025
    1.0
    Long wait if your order for pickup in the evening. It is not worth the trouble. They had customers waiting an hour for their food. Too popular I guess, but never again for me. Dirty and trash container full.
  • AW
    A WIII
    Nov 13, 2025
    3.0
    This location is not bad but they do have a tendency to go WAY to heavy on the salt in the rice, meats, and other food options at times.
  • AN
    Andrew Nguyen
    Nov 5, 2025
    2.0
    We had takeout burrito bowls. The toppings were fine but the brown rice was undercooked and crunchy, and the beans were bland
  • KK
    Kyle
    Oct 29, 2025
    1.0
    Worst location I’ve ever been to. These employees couldn’t care less. Rude, don’t listen.
  • SB
    String Beans
    Oct 14, 2025
    5.0
    Ordered burritos bowl with sofritas, servings are huge . Sofritas was delusional as usual, I wish the server did not speak too much into my food while scooping the lettuce, hope no projectile went into the food. I probably go farther out to another chipotle, this was in 281. I took one poi t for the quality of service.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at TPC & 281 in San Antonio?

The Chipotle Mexican Grill at TPC & 281 in San Antonio is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at TPC & 281 offer in-store pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services.