Chipotle Mexican Grill

3.6
1378 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Westover Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8227 State Highway 151, San Antonio, TX
78245, United States

Hours

Reviews

3.6
1,378 reviews
5 stars
625
4 stars
230
3 stars
135
2 stars
84
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff displaying rudeness and indifference towards customers.

Food Quality

Many customers reported issues with food quality, including undercooked rice, old ingredients, and small portion sizes.

Ingredient Availability

Frequent complaints about the restaurant being out of key ingredients, especially during hours when they should be available.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service from specific employees, indicating that there are occasional positive experiences.
  • ZW
    Zaya Warren
    5 days ago
    1.0
    I ordered a burrito bowl through doordash from here and they barely put any protein, rice, and lettuce. All you can taste is sauce and veggies. Don't order online at this location best to go in to purchase to make sure your getting more for your money.
  • SG
    sowmitha g
    Dec 24, 2025
    3.0
    Stopped here on our way to Sea World for a quick grab. Overall food tasted good, but 1hour 20mins away from closing and they decided not to make anymore fajita that they ran out of. When asked, they said they close soon and wont be making anymore. Understandable if they were 15 or 20mins away from close. But that was not the case here.
  • JM
    Joshua Moskwa
    Dec 20, 2025
    1.0
    Consistently low quality food. Burnt chicken, over cooked rice, old kale and spinach. Honestly, a health inspector needs to take look. Disgusting. Spend money elsewhere or risk getting food poisoning 🤮
  • LD
    Luna Duarte
    Dec 19, 2025
    1.0
    Worst experience every single time when going after 6. The gym is close by so it’s a healthier option but they never have ingredients available or don’t want to make more, they close at 11 and if they are out of something aside from chicken they just tell you they are out. The employees are lazy and don’t want to walk to the back for thing they are out of. Been a while since I’ve gone to this location for this exact reason but recently went and nothing has changed.
  • RG
    Rudy Guerrero
    Dec 12, 2025
    5.0
    I hadn't eaten Chipotle in months. I ordered on Uber Eats and went in physically. My steak burrito with queso was UH-mazing both times. The steak was seasoned, so soft, and tender. Great leadership at this location—thank y'all!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Westover Marketplace?

Chipotle Mexican Grill at Westover Marketplace is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in San Antonio?

It is located at 8227 State Highway 151, in Bexar, San Antonio, TX 78245, in front of Target and next to AT&T and Starbucks.