Chipotle Westover Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently poor customer service, with staff displaying rudeness and indifference towards customers.
Food Quality
Many customers reported issues with food quality, including undercooked rice, old ingredients, and small portion sizes.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, especially during hours when they should be available.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service from specific employees, indicating that there are occasional positive experiences.
ZW
Zaya Warren
5 days ago
1.0
I ordered a burrito bowl through doordash from here and they barely put any protein, rice, and lettuce. All you can taste is sauce and veggies. Don't order online at this location best to go in to purchase to make sure your getting more for your money.
SG
sowmitha g
Dec 24, 2025
3.0
Stopped here on our way to Sea World for a quick grab. Overall food tasted good, but 1hour 20mins away from closing and they decided not to make anymore fajita that they ran out of. When asked, they said they close soon and wont be making anymore. Understandable if they were 15 or 20mins away from close. But that was not the case here.
JM
Joshua Moskwa
Dec 20, 2025
1.0
Consistently low quality food. Burnt chicken, over cooked rice, old kale and spinach. Honestly, a health inspector needs to take look. Disgusting. Spend money elsewhere or risk getting food poisoning 🤮
LD
Luna Duarte
Dec 19, 2025
1.0
Worst experience every single time when going after 6. The gym is close by so it’s a healthier option but they never have ingredients available or don’t want to make more, they close at 11 and if they are out of something aside from chicken they just tell you they are out. The employees are lazy and don’t want to walk to the back for thing they are out of. Been a while since I’ve gone to this location for this exact reason but recently went and nothing has changed.
RG
Rudy Guerrero
Dec 12, 2025
5.0
I hadn't eaten Chipotle in months. I ordered on Uber Eats and went in physically. My steak burrito with queso was UH-mazing both times. The steak was seasoned, so soft, and tender. Great leadership at this location—thank y'all!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Westover Marketplace?
Chipotle Mexican Grill at Westover Marketplace is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Antonio?
It is located at 8227 State Highway 151, in Bexar, San Antonio, TX 78245, in front of Target and next to AT&T and Starbucks.
Does this Chipotle location offer order pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Westover Marketplace?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve and what is their food philosophy?
They serve customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients without artificial additives, focusing on sustainability and humane farming practices.
Does Chipotle Mexican Grill at Westover Marketplace accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering as well as catering delivery services.
Is the Chipotle at Westover Marketplace LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
Which nearby places can I visit before or after dining at Chipotle?
You can visit the nearby Starbucks for coffee, check out AT&T for mobile services, or shop at the clothing stores like Catherines and Avenue located nearby.
Are there other dining options near Chipotle Mexican Grill at Westover Marketplace?
Yes, nearby dining options include Freebirds World Burrito, Panda Express, Twin Peaks Restaurants, IHOP, McAlister's Deli, Schlotzsky's, and MOD Pizza.
How can the nearby Bank of America Financial Center and ATM be convenient for Chipotle customers?
Customers can conveniently access banking services or withdraw cash nearby at the Bank of America Financial Center and ATM located close to Chipotle at Westover Marketplace.