Chipotle Mexican Grill

4.0
533 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Quarry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
7322 Jones Maltsberger Rd, San Antonio, TX
78209, United States

Hours

Reviews

4.0
533 reviews
5 stars
307
4 stars
96
3 stars
42
2 stars
24
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the restaurant.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful attitudes.

Food Quality

Several customers complained about food being cold, poorly prepared, or lacking in portion sizes.

Order Accuracy

There were frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices relative to portion sizes and food quality.
  • RA
    Ray A
    3 days ago
    1.0
    So many things to say, I’ll just leave it at one star.
  • KT
    Kim Thompson
    6 days ago
    1.0
    A while ago, I got severe food poisoning from chipotle while in the hospital doubled over in severe pain. It was the worst experience of my life. I did call and report chipotle. They came out and checked the food and verified that the food was bad when I called chipotle and asked them to pay my hospital bill. They wanted nothing to do with me. They could’ve cared less that they caused me to get extremely sick.
  • SM
    steve miller
    Oct 16, 2025
    2.0
    It's currently 9:02 pm store closes in hour countertops dirty, crazy for Chipotle usual very clean. Food looked old no customers in the place when we walked in grill in back was also dirty. We left to hopefully go to another open on in the area did not take pictures
  • VH
    Veronica Hernandez-Pena
    Oct 5, 2025
    1.0
    My husband and I went there just to try it and then to get charge and extra bowl 2 extra drinks and chips we didn't even order. The service was terrible. Forget trying to get a refund they take forever
  • JA
    JOHN ANTHONY
    Sep 26, 2025
    1.0
    To to see this place is terrible would be given them a compliment. First of all half a spoon of rice, half a spoon of chicken , quarter spoon of guac. And when I asked the server that’s all the luck I’m going to get she asked if I wanted a double one and I’ll be charged for that’s a no just that she goes and I quote. ” that’s all you gonna get.” Blonde girl, Chaubey with pigtails very rude very arrogant . The juice containers were almost empty. One was completely empty and my entire visit there. They never filled it. This place is very stingy with the food and at the prices they shouldn’t be. The staff were all young and at one time there was five people standing around and people were just waiting in line, which makes no sense but then again they must not care about customer service at all. My advice is to stay away from this place, not worth your time not worth your money. Not to mention, everything was cold and the rice was hard and stale. You want good fresh food from the company store go to the one at Park North now they have fresh warm food and the staff there has always been amazing unless you want to get ugly stairs and stay at this place. Dirty tables and load blasting music. I guess the kids working there think it’s a club. This place, the Quarry location is off the list and again do yourself a favor STAY AWAY FROM THIS LOCATION !!! Or do you still have a favor go to H-E-B buy your own guacamole add it to your food when you get to the table and you’ll have everything you want For close to 20 bucks for a simple meal I could’ve gone to taco cabana and have it for $14 dollars less and it would taste even better.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 7322 Jones Maltsberger Rd?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Does Chipotle Mexican Grill offer delivery services?

Yes, delivery services are available at this location.