Chipotle Mexican Grill

4.1
535 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Quarry is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
7322 Jones Maltsberger Rd, San Antonio, TX
78209, United States

Hours

Reviews

4.1
535 reviews
5 stars
309
4 stars
96
3 stars
42
2 stars
24
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold, hard, or poorly prepared items, while others praised the freshness and taste.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

Several customers noted cleanliness issues, such as dirty tables and unsanitary conditions in the restaurant.

Portion Sizes

There were complaints about small portion sizes and being skimpy on ingredients, leading to dissatisfaction with value for money.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising specific staff members and the overall food quality.
  • KK
    Kristy
    Dec 9, 2025
    5.0
    This location always seems to make it better than other locations!! I love Chipotle. 5 Stars!!
  • AP
    Angel Pitts
    Nov 28, 2025
    5.0
    1st time at this location honestly made me fall back in love with Chipotle. The folks were so nice and the food fresh and delicious!
  • RA
    Ray A
    Nov 21, 2025
    1.0
    So many things to say, I’ll just leave it at one star.
  • KT
    Kim Thompson
    Nov 18, 2025
    1.0
    A while ago, I got severe food poisoning from chipotle while in the hospital doubled over in severe pain. It was the worst experience of my life. I did call and report chipotle. They came out and checked the food and verified that the food was bad when I called chipotle and asked them to pay my hospital bill. They wanted nothing to do with me. They could’ve cared less that they caused me to get extremely sick.
  • SM
    steve miller
    Oct 16, 2025
    2.0
    It's currently 9:02 pm store closes in hour countertops dirty, crazy for Chipotle usual very clean. Food looked old no customers in the place when we walked in grill in back was also dirty. We left to hopefully go to another open on in the area did not take pictures

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 7322 Jones Maltsberger Rd?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Does Chipotle Mexican Grill offer delivery services?

Yes, delivery services are available at this location.