Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Alamo Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
1,522 reviews
5 stars
851
4 stars
355
3 stars
127
2 stars
68
1 star
121
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, particularly for meat, leading to dissatisfaction.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and workstations, impacting the overall dining experience.
Food Quality
While some customers enjoyed the food and freshness, others noted inconsistencies in quality, such as undercooked rice and stale chips.
Atmosphere
The atmosphere received mixed reviews, with some finding it pleasant and others describing it as unwelcoming or chaotic.
- JPJohn PerezNov 16, 20253.0Broadway location tables unkempt one young lady taking and making orders and cashier sloppy in a hurry to serve food all over and all over our bowls 3 young men in back having a reminisce discussion?
- NNNickNov 11, 20251.0Not a single clean table, absolutely disgusting. Sticky floors. Fountain drinks are empty.edit: the dining room was so filthy I forgot to mention their tortilla press was out of service on top.of everythingsecind edit: the food is also cold
- NNNDNov 9, 20251.0Listeria central. Believe the 1 star reviews. There’s permanent AC runoff on the entry wall to greet you, along with a sign advertising tortillas are broken ‘today’… at a burrito place. An employee standing on his phone joking with others in the dirtiest kitchen you’ve ever seen in an open kitchen design. Smoking grill in the background is covered in all of the days gunk with nothing active cooking. Two meats ran out completely as we went through the short line, but the employee still attempted to serve a quarter serving of cold, scraped raw pink carnitas off the bottom of the warmer for me. When I said at checkout I wasn’t returning to this location, the thirty something gentleman turned my bowl on its side, in a moment of abject maturity. Came here on a gift card and still regret it. Cabo Bob’s ftw. This was 6p btw, not 10p.
- TCTrevor CNov 7, 20252.0Seemed like they were panicking. Ive eaten Chipotle a lot. Service was fantastic. Food was super gross and cold.
- DGDesira GlennNov 5, 20255.0Professional, fast, clean, and the food was good. What more could you want from a fast food place?
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Alamo Heights serve?
Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill in Alamo Heights located?
It is located at 3928 Broadway in San Antonio, TX 78209, across from the Witte Museum and Brackenridge Park.
What are the operating hours of Chipotle Mexican Grill on Broadway in San Antonio?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Alamo Heights offer online ordering and delivery?
Yes, Chipotle offers online orders with in-store pickup and delivery options through their website and mobile app.
How can I contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 210-832-9812 or by email at tx.0582.alamo@chipotle.com.
Are there catering and gift card services available at Chipotle Mexican Grill in Alamo Heights?
Yes, this location offers catering services and sells gift cards for customer convenience.
Is Chipotle Mexican Grill near any landmarks or attractions in San Antonio?
Yes, it is located across from the Witte Museum and Brackenridge Park, great spots to visit before or after your meal.
What dining options are available near Chipotle Mexican Grill in Alamo Heights?
Nearby dining options include IHOP for breakfast and brunch, and Berry To Bean Coffee House for coffee and smoothies.
Are there any services near Chipotle Mexican Grill that visitors might find useful?
Yes, nearby services include H&R Block for financial assistance, Snow White Cleaners & Tailors for laundry, and Holly's Nail Bar & Spa for beauty treatments.
How can nearby attractions like the Witte Museum enhance a visit to Chipotle Mexican Grill?
Visitors can enjoy cultural exhibits at the Witte Museum before or after dining at Chipotle, making for a full and enjoyable outing in Alamo Heights.