Chipotle Mexican Grill

4.1
1528 reviews
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Business Details

3928 Broadway, San Antonio, TX
78209, United States
(210) 832-9812
https://locations.chipotle.com/tx/san-antonio/3928-broadway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=582
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About

Fast Food RestaurantMexican Restaurant
Chipotle Alamo Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3928 Broadway, San Antonio, TX
78209, United States

Hours

Reviews

4.1
1,528 reviews
5 stars
855
4 stars
356
3 stars
127
2 stars
68
1 star
122

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and sticky floors.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes, particularly for meat and rice.

Customer Service

Feedback on customer service was mixed, with some praising staff friendliness while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items, including raw chicken.
  • OR
    oscar ramirez
    Dec 19, 2025
    1.0
    I didn’t want canes :(
  • IA
    isabel alas
    Dec 11, 2025
    5.0
    Súper recomendable
  • AM
    Andrea Mims
    Dec 8, 2025
    1.0
    We dined in and there was a live roach on a bench near us. The dining area was very dirty and messy. Workers behind the counter were on their phones when tables really needed to be wiped down and trash picked up from the floor. Chipotle charges too much for such awful conditions. And they were out of barbacoa!
  • ML
    Martinez Movers LLC
    Dec 2, 2025
    5.0
    Excelente servicio y la comida con muy buen sabor. Sin duda regresaré. ¡Totalmente recomendado!”
  • NN
    ND
    Nov 9, 2025
    1.0
    Listeria central. Believe the 1 star reviews. There’s permanent AC runoff on the entry wall to greet you, along with a sign advertising tortillas are broken ‘today’… at a burrito place. An employee standing on his phone joking with others in the dirtiest kitchen you’ve ever seen in an open kitchen design. Smoking grill in the background is covered in all of the days gunk with nothing active cooking. Two meats ran out completely as we went through the short line, but the employee still attempted to serve a quarter serving of cold, scraped raw pink carnitas off the bottom of the warmer for me. When I said at checkout I wasn’t returning to this location, the thirty something gentleman turned my bowl on its side, in a moment of abject maturity. Came here on a gift card and still regret it. Cabo Bob’s ftw. This was 6p btw, not 10p.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Alamo Heights serve?

Chipotle serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill in Alamo Heights located?

It is located at 3928 Broadway in San Antonio, TX 78209, across from the Witte Museum and Brackenridge Park.