Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Alamo Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,011 reviews
5 stars
450
4 stars
172
3 stars
93
2 stars
81
1 star
215
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food prep areas.
Service Quality
Customers frequently reported rude staff, lack of urgency, and poor customer service experiences.
Food Quality
Many reviews mentioned issues with food quality, including small portions, improperly cooked rice, and missing items in orders.
Management Issues
Several customers expressed concerns about poor management and lack of staff training, leading to disorganized service and unsatisfactory experiences.
- TPThomas PremanandJan 4, 20261.0Bad food, served cold, impolite and impatient staff. They don’t give you time to pick your options. I was there on 1/3 at 9.50PM where they had closing time 11PM. Seems to be on rush to wind up. Never going back to chipotle, zero value for money spent. Similar experience on another outlet on Bandera.
- CLCarmen LeachDec 21, 20251.0I waited for almost 10 minutes in line yesterday just waiting for a lid while being ignored and in that time I watched the line cook take his gloved hand and put food he was prepping into his mouth and then go right back to hand mixing the food. Then I saw him scratch his hat and then put the hand right back in the bowl. He also left the line with his gloves on and came back with them still on a few minutes later. Really unsanitary and off putting.
- F3Faris 333Dec 1, 20251.0get some good people to work at all of ur locations, trashy customer service, they dont use gloves, all of ur managers i would not hire them to clean bathrooms, chipotle is so down ,very disappointing
- AWAmanda WilloughbyNov 30, 20251.0arrived TWO HOURS before closing.. no protein ready to serve & none on the grill being prepared.. the rice is hard obviously been sitting out and everything else had been pulled out as if they were closing.. the guy taking our order didn’t care to help out with the fact that they’re out of several items including no protein to offer.. A group of 4 ppl came in after and walked right out after they were told (with a smirk on his face) that they’re out of protein and meanwhile none is even being cooked.. 2 hours before they closing?? laughing while you watch what WERE going to be customers walk out of your establishment isn’t a good thing for a business because YOU weren’t prepared isn’t cute. come on guys do better.. and get a better attitude.
- ARAlexis RymersNov 26, 20254.0The staff tonight was great, there was a BOGO event so it was super busy. The biggest thing that caught my eye was THE MANAGER being rude to his employees. The line was wrapped around the lobby and he didn’t even bother to help. Instead he was upset that there was a little bit of lettuce left in a different metal tin and was getting mad at his employee (that was helping with the line) then proceeded to walk to the back not helping anyone on the line or cook. Other than the manager treating his staff terribly, the food was good
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Alamo Ranch specialize in?
Chipotle Mexican Grill at Alamo Ranch specializes in Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at Alamo Ranch?
Chipotle Mexican Grill at Alamo Ranch is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup or delivery services?
Yes, Chipotle offers both in-store pickup and delivery services for your convenience.
Can I order Chipotle Mexican Grill's food online?
Yes, you can order online via Chipotle's official website or their official app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Alamo Ranch?
You can reach them by phone at +1 210-688-9082 or email at TX.3160.AlamoRanch@chipotle.com.
Does Chipotle Mexican Grill at Alamo Ranch accommodate dietary preferences?
Chipotle uses only 53 real ingredients without artificial colors, flavors, or preservatives, catering well to those seeking wholesome and responsibly sourced meals.
Are there other dining options near Chipotle Mexican Grill at Alamo Ranch?
Yes, nearby dining options include Red Robin Gourmet Burgers, Chick-fil-A, MOD Pizza, Las Palapas Alamo Ranch, Peach Cobbler Factory, Steak 'n Shake, Taco Blvd, Jason's Deli, and Starbucks.
What nearby services are available if I want to visit a salon or spa after eating at Chipotle?
Nearby beauty and spa services include Beautiful Hair by Robyn Mills, A Beautiful You, Amazing Lash Studio, European Wax Center, Style America, and Le Nails & Spa, perfect for relaxation after your meal.
Are there fitness or health-related places near Chipotle Mexican Grill at Alamo Ranch?
Yes, Orangetheory Fitness Alamo Ranch is nearby if you want to engage in a workout session before or after visiting Chipotle.
How can Chipotle Rewards benefit me when I visit the Alamo Ranch location?
By signing up for Chipotle Rewards, you can earn free food and receive exclusive offers to enjoy at Chipotle Mexican Grill.