Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Alamo Ranch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,004 reviews
5 stars
449
4 stars
171
3 stars
93
2 stars
81
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, lack of training, and a general sense of disorganization.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
Many reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes, especially when ordering online or for delivery.
Management Issues
Multiple reviews indicated a lack of effective management, leading to poor customer experiences and operational inefficiencies.
- LLLauren3 days ago1.0Decided to stop by at 7:15 at night for dinner. We waited in line for 20 minutes before it was finally our time to order. We were told that they no longer had any food and it would be a 5 minute wait for some more. Twenty minutes later they finally had “fresh” food, but it was cold and the portions were tiny. I’ve been to this location multiple times and have never had a good experience. DO NOT GO HERE.
- DDDarryl Drake5 days ago1.0On two separate occasions l ordered food at this particular restaurant around 830 pm…they barely had any food to pick from…tonight l ordered chicken and was told they only had steak or barbacoa…BUT on both occasions the restaurant itself was filthy…trash overflowing the soda dispenser had napkins in the tray….like l said it was pretty filthy…this is a far cry from your commercials where the restaurant is clean and sparkling
- RWRose WilliamsNov 5, 20252.0Me and my friend went to Chipotle tonight for our dinner after our late night shifts. We saw that they had their tractor refreshers and wanted to try them. We ordered our items at 10:15 and were told it would be ready at 10:40. When we get to the window an employee tells us that they dumped all of their tractor drinks earlier, around 10. He explains to us that the guy he was working with prefers to dump them out earlier rather than later. I understand wanting to get out as early as possible but dumping something an hour before close seems really early. They did give us sodas in exchange but hopefully next time we go they don’t dump out the drinks so early.
- JAJyllian ArenasNov 1, 20251.0Been to this location a few times the workers have no sense of urgency and do not add enough portions compared to other chipotles and to add the cherry on top they blatantly skipped me to serve another customer behind me.
- VGVirginia Walker (Gina)Oct 30, 20252.0Chipotle workers need to learn to read instructions carefully or maybe they just need to learn to read. I usually order through door dash. They have twice not put fajita veggies. They put beef fajitas in my bowl and carne asada in hubby’s bowl when it should have been other way around. You need to do better!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Alamo Ranch specialize in?
Chipotle Mexican Grill at Alamo Ranch specializes in Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at Alamo Ranch?
Chipotle Mexican Grill at Alamo Ranch is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup or delivery services?
Yes, Chipotle offers both in-store pickup and delivery services for your convenience.
Can I order Chipotle Mexican Grill's food online?
Yes, you can order online via Chipotle's official website or their official app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Alamo Ranch?
You can reach them by phone at +1 210-688-9082 or email at TX.3160.AlamoRanch@chipotle.com.
Does Chipotle Mexican Grill at Alamo Ranch accommodate dietary preferences?
Chipotle uses only 53 real ingredients without artificial colors, flavors, or preservatives, catering well to those seeking wholesome and responsibly sourced meals.
Are there other dining options near Chipotle Mexican Grill at Alamo Ranch?
Yes, nearby dining options include Red Robin Gourmet Burgers, Chick-fil-A, MOD Pizza, Las Palapas Alamo Ranch, Peach Cobbler Factory, Steak 'n Shake, Taco Blvd, Jason's Deli, and Starbucks.
What nearby services are available if I want to visit a salon or spa after eating at Chipotle?
Nearby beauty and spa services include Beautiful Hair by Robyn Mills, A Beautiful You, Amazing Lash Studio, European Wax Center, Style America, and Le Nails & Spa, perfect for relaxation after your meal.
Are there fitness or health-related places near Chipotle Mexican Grill at Alamo Ranch?
Yes, Orangetheory Fitness Alamo Ranch is nearby if you want to engage in a workout session before or after visiting Chipotle.
How can Chipotle Rewards benefit me when I visit the Alamo Ranch location?
By signing up for Chipotle Rewards, you can earn free food and receive exclusive offers to enjoy at Chipotle Mexican Grill.