Business Details
About
Mexican Restaurant
Chipotle Brooks City Base TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
552 reviews
5 stars
221
4 stars
70
3 stars
54
2 stars
35
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff was mixed; some praised their friendliness while others reported rudeness and poor service.
Food Quality
Many customers complained about food quality issues, including undercooked rice, old lettuce, and small portions.
Cleanliness
Numerous reviews highlighted consistent cleanliness issues, with dirty dining areas and food preparation stations.
Value for Money
Several customers felt that the prices were too high for the portion sizes and quality of food received.
- ALAnna Ledezma3 days ago1.0The "meat" was all fat. Ill be going in today to ask for a refund. I saved the huge fat they gave me to show the manager. This has happened twice. I will never go back.
- SDSamuel Aquino DrohinJan 4, 20262.0The food that was available was dried out, probably from sitting out on being over cooked. I was told I couldn't have chicken because it wasn't ready; I wasn't even asked if I was willing to wait (it was actively being cut up and I was willing to wait). I was giving this location a second chance after an issue about 2 years ago where the tortillas were stale and the food was not fresh. I'll probably avoid this location going forward considering the options for tacos and burritos in the area. Staff seemed disorganized, this is definitely a poorly managed location compared to others.
- SVSimon ValdezJan 1, 20265.0Brenda at the counter was great and very nice. They were missing a few items but after Brenda helped us I didn’t mind
- LMLawrence MillerJan 1, 20261.0Its chipotle…but you could at least put a decent normal size portion if we order tacos. Im sure its a corporate thing where there like screw the customer. But we had to combine tacos just to make one taco. A pinch is not a taco. And we didnt spend 40 bucks for sauce and tortillas. Do better please, its not as if were asking too much for a taco. We did pay for it. It was really sad.
- AHAhlaya HolguinDec 19, 20251.0Took an order to go since I live out of town- girl at the register named SAMANTHA, was absolutely not concerned about customer service. When the girl at the line gave her my food to check out, she WALKED AWAY leaving me at the counter waiting for her to finish talking to another worker.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Brooks City Base TX offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 3155 SE Military Dr?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in San Antonio?
It is located at 3155 SE Military Dr, Bexar, San Antonio, TX 78223, USA.
Can I order food online from Chipotle at Brooks City Base TX?
Yes, you can order online through their website or app via https://order.chipotle.com/ or the Chipotle app available on the App Store.
How can I contact Chipotle Mexican Grill at this location?
You can contact them by phone at +1 210-514-1010 or email at TX.3993.BrooksCityTX@chipotle.com.
What sustainability practices does Chipotle Mexican Grill follow?
Chipotle uses only 53 real ingredients and sources ingredients from farms adhering to humane and sustainable practices, focusing on 'Food with Integrity' principles.
Is there a rewards program at Chipotle Brooks City Base TX?
Yes, by signing up for Chipotle Rewards, customers can earn free food and get exclusive offers.
What nearby businesses can I visit along with Chipotle Mexican Grill at Brooks City Base?
Nearby businesses include Mattress Firm for furniture, CPR Cell Phone Repair for phone services, Olive Garden Italian Restaurant for more dining options, and Marble Slab Creamery for dessert.
Are there nearby electronics or mobile phone stores near Chipotle for convenience?
Yes, nearby electronics and mobile phone stores include CPR Cell Phone Repair San Antonio - Southeast, Cell Phone Repair, RadioShack, Sprint Store, and T-Mobile, useful if you need tech support before or after your meal.
What dental and healthcare services are near Chipotle at Brooks City Base?
Nearby healthcare providers include GPS Dental, City Base Dental Care, and The Dental Space for dental needs, and NewSound Hearing Aid Centers for hearing services.