Brand Certified
Chipotle Mexican Grill
3.2(563 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3155 SE Military Dr, San Antonio, TX
78223, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(210) 514-1010
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/san-antonio/3155-se-military-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3993
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Brooks City Base TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
563 reviews
5 stars
227
4 stars
71
3 stars
55
2 stars
35
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, disorganization among staff, and rude behavior from employees.
Food Quality
Many reviews highlighted poor food quality, including undercooked rice, old or spoiled ingredients, and small portion sizes.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Value for Money
Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
- BJBrooke J.3 days ago1.0Out of ingredients multiple days in a row (chips, Guac, steak). Unfriendly staff, charged incorrectly, dirty restaurant, cant place order online. So many issues, not worth going.
- LLLESFeb 24, 20261.0Worst Chipotle ever! No customer service, dont make you feel welcomed.
- AMAaron MendozaFeb 17, 20265.0I prefer this location to many others. They make my quesadillas the best and package everything neatly. The store and bathrooms are also clean every time I visit.
- CMChris MartinezFeb 15, 20265.0The place was slow but the place looked good, the staff were friendly, and I was in n out.
- NSNigel SalisburyFeb 8, 20261.0Placed a pickup order for 11 am right when they open. I wanted barbacoa. I get here and they're out. Annoying but whatever. I want to just get chicken instead. Apparently they can't just swap the meat and I'd have to pay for an entire separate entree and call customer support for a refund on my first order. How is it so complicated to just get food from a place. They can take your money instantly but they can't refund you instantly or just swap my meat to chicken.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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