Charleys Cheesesteaks

Reviews

• RP

  Roger Puente

  5 days ago
  1.0
  Went there a few days ago and the customer service was horrible waited 30 minutes for a sandwich and the person on the grill was saying " I don't understand why people always complain when we are busy they can just go somewhere else" and the manager had the worst attitude and when I asked to speak to someone higher they couldn't give me any information
• EM

  Elizabeth MP

  Jan 3, 2026
  1.0
  I put my order in and the workers were nice but there was a lady I think she was the top manager was very rude to the workers. They got the order wrong. They took forever to remake my order. Then I overheard the manager down talk her employee who was asking for a break. She was telling her she didn't deserve the break.... something about working 12 hours and no break. Man, I wouldn't want to work here and get treated like your nothing. So rude and disrespectful place...I would not give my money to establishment that can't respect their employees. They deserve better treatment. By the time I did get my order I was didn't even want it. So you are better going somewhere else to eat in the mall then here.
• KD

  Kathi Dufficy

  Dec 27, 2025
  1.0
  Placed an order for a sandwich and it took 40 minutes so far and we still have not received our food. The lady at the cash register said it’s because everybody is new. We think it’s because the manager doesn’t know how to manage all five people to do multiple functions. This is pathetic.
• VA

  Victor Aguirre

  Oct 18, 2025
  1.0
  Server Allan Lopez Garcia was unpleasant. Did not tell me they were out of tomatoes until after he handed me my order. He seemed annoyed when I asked him for tobasco sauce which they were completely out of. I get far better service at McDonald's, which should not be the case given your prices. Overall, surprisingly poor service. Will not return.
• MM

  Mando

  Oct 18, 2025
  1.0
  $20 for a meal is crazy.

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