We’ve eaten here a handful of times this year while at the Mall. We’ve used the app to place our order and the boys go down and get the food and they ignore them and flat out tell them no whenever they ask for the online order. It’s ridiculous. The customer service is pathetic at this location.
EJ
Eric Jastillana
Oct 8, 2025
1.0
Showed up at 12PM and worker stated they’re not open yet. Don’t understand during lunch hours.
CS
Clarissa Santos
Sep 29, 2025
1.0
Tried giving this place a try for support purposes since I saw it didn’t have much customers and I can clearly understand why. Food was bad and customer service was horrible. The man who seemed to be the manager had the worst attitude.
MF
Maya Flores
Sep 25, 2025
1.0
Este lugar es absolutamente no recomendable ,la persona que toma la orden con demasiada actitud te ingoran nisiquiera te toman tu orden, nisiquiera un momento o algo y la persona que cocina terrible costumer service le dices como quieres tu sandwich y solo hace caras y estaba haciendo mi sandwich, lo estaba haciendo mal y le dije solo se enojo y avento el sandwich a la basura con una actitud muy muy mala ,para obetener un refill solo me dejaron parada como si no existiera y no entiendo por que esta locacion no es ocupada el mall siempre esta vacio como mantener un negocio asi con mala actitud .
RR
Roy Rad
Jul 8, 2025
1.0
There is a reason why this place rating is 3.5 because its horrible. Ernesto was so rude and unprofessional , would never go back to this location.
Frequently Asked Questions About Charleys Cheesesteaks
What are the general business hours for Charleys Cheesesteaks at Rolling Oaks?
Charleys Cheesesteaks at Rolling Oaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer pickup service?
Yes, pickup is available Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service at this location; delivery is closed every day of the week.
Can I use the drive-through service at Charleys Cheesesteaks Rolling Oaks?
No, the drive-through service is not available as it is closed every day.
Is takeout service available at this Charleys Cheesesteaks location?
No, takeout service is not available and is closed every day of the week.
What forms of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6909 N Loop 1604 E Suite VC08, San Antonio, TX 78247, United States.
Are there any popular shopping destinations near Charleys Cheesesteaks?
Yes, nearby shopping options include Express Factory Outlet, Spencer's department store, Toys"R"Us, and American Eagle Outfitters, providing great opportunities to shop before or after your meal.
What dining options are close to Charleys Cheesesteaks at Rolling Oaks?
Nearby dining options include Chick-fil-A for fast food chicken, Grill N Shout BBQ for barbecue and Tex-Mex, and Chow’s Express for Chinese cuisine, offering a variety of choices to explore.
Are there family-friendly attractions near Charleys Cheesesteaks?
Yes, customers can visit Rolling Oaks 3H Farmers Market for fresh produce, and enjoy treats at TheezNutz Sweet Shop and Snack Island ice cream shop nearby, making it a pleasant outing for families.