Customers had mixed experiences with food quality, with some praising the sandwiches and others reporting issues like cold food, incorrect orders, and poor flavor.
Customer Service
Service quality varied significantly; while some staff were noted for their friendliness and helpfulness, others were criticized for poor attitudes and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, including a messy dining area and leaks, which detracted from the overall experience.
Management Issues
There were multiple complaints regarding management, including poor handling of customer complaints and staff behavior, leading to a negative impact on customer experiences.
Value for Money
Some customers felt the prices were not justified by the quality of food and service received, leading to dissatisfaction.
BD
Bob Davis
Sep 11, 2025
5.0
An excellent Philly. Gino’s or Pat’s in Philly would be proud!
This one is in a Wal-Mart bldg so not fancy at all.
JH
Jon H
Jul 9, 2025
2.0
The food is fine. Their lemonade is good. But the staff has always been underwhelming. In the multiple times I've been there, never once have the staff been kind or helpful. I eat here due to convenience but I'd rather inconvenience myself than have a staff not care about their job or customers.
LH
Lori Harvey
Jun 1, 2025
1.0
Visited with my family after a walmart run as I usually do.young lady at the front counter with long braids has a nasty attitude. I always visit this location and have a great experience but today was horrible.I guess her phone and attitude are more important than respect for the customer.When I see this young lady I’ll skip Charley’s that day !
KK
kaylabayla1214
May 12, 2023
5.0
Wonderful staff and great food. They are always going above and beyond.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at SE Loop 410?
Charleys Cheesesteaks is open every day from 10:00 AM to 10:00 PM.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks does not offer delivery service, it is closed for delivery all days.
Does Charleys Cheesesteaks have a drive-through option?
No, the drive-through at Charleys Cheesesteaks is closed every day of the week.
Can I place a pickup order at Charleys Cheesesteaks?
Pickup service is currently not available at Charleys Cheesesteaks as it is closed every day.
Are takeout services available at Charleys Cheesesteaks?
No, takeout services are not available; the takeout option is closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 2100 SE Loop 410, San Antonio, TX 78220, United States.
What nearby places can I visit around Charleys Cheesesteaks?
Nearby you can find Walmart San Antonio - SE Loop 410 for shopping, Murphy USA gas station for fueling, and Walmart Pharmacy for medical needs.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include McDonald's, Taco Bell, KFC, and Subway for a variety of fast food choices.
How can nearby transit or services help me visit Charleys Cheesesteaks?
Services like Woodforest National Bank and Verizon Wireless are near Charleys Cheesesteaks, making it convenient to manage errands or communications before or after your meal.