Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Journee, Reem, and Tiffany.
Food Quality
The food received mixed reviews; while many enjoyed the dishes and described them as delicious, some customers reported issues with specific meals.
Ambience
The restaurant's atmosphere was frequently described as cozy and inviting, contributing positively to the overall dining experience.
Consistency
Several reviews indicated a decline in service and food quality over time, with some long-time customers expressing disappointment.
JG
Jaissy Gonzalez
3 days ago
5.0
Me encanta este restaurante porque la comida italiana sabe muy original, el calamar frito y las sopas de lentejas son espectaculares.
El menú de niños también es bueno.
Súper recomendado.
BP
Benjamin Pineda
Jan 4, 2026
2.0
We dined at Carrabba’s today as a group of three, and each of us spent around $20–$30 per plate.
When we were seated, it took about 5–10 minutes for our waitress to come take our drink order. By the time she arrived, we had already looked over the menu and were ready to order our food as well. I mentioned that since we’d been waiting a bit, we already knew what we wanted.
The food itself tasted good, but unfortunately none of our dishes were hot when they came out, which was disappointing given the price point.
Toward the end of the meal, there was also a long wait to receive our check and to pay, which made the experience feel drawn out.
Overall, the food quality was decent, but the slow service and temperature of the food took away from what could have been a better experience. Hoping this was just an off day, as we usually expect more consistency from Carrabba’s.
PR
Paula Rios
Jan 1, 2026
1.0
The food was very good, but the service was very bad. The waitress was not friendly and only came to our table once. The hostess also had a bad attitude, and at the very least, she could have seated us with someone who would provide proper service. It’s a shame that such a good place is affected by poor service and lack of attention.
GC
Gina Castillo
Dec 26, 2025
5.0
On one of the busiest days of the year, Christmas Eve, the food and service was outstanding. I want to bring up Jaime who noticed we needed something. He took the extra time to make sure we were taken care of and came back later to check on us again. Thank you for making our Christmas Eve dinner special, once again.
JJ
J. Jeffries
Dec 22, 2025
5.0
If you want the BEST ITALIAN FOOD experience, you must go to Carraba's Italian grill. From beginning to end, the ambience, the Fresh Bread with their one of a kind dipping oil over their special seasoning, their specialty plates like their Pollo Rosa Maria, and Spaghetti and Meatballs. THE BEST SERVICE "ALWAYS". We dine in, pick up and have it delivered. NEVER DISSAPOINTED.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in San Antonio offer?
Carrabba's Italian Grill serves authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular operating hours of Carrabba's Italian Grill San Antonio?
Carrabba's is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I get delivery or pickup options from Carrabba's Italian Grill San Antonio?
Yes, Carrabba's offers in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery services.
Where is Carrabba's Italian Grill located in San Antonio?
It is located at 12507 I-10 West, San Antonio, TX 78230, USA.
Does Carrabba's Italian Grill San Antonio have a bar and alcohol offerings?
Yes, it has an onsite bar and serves wine, beer, cocktails, and other alcoholic beverages.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, Carrabba's welcomes families and children, offers a children's menu, high chairs, wheelchair accessible seating, entrance, parking, and restrooms, as well as braille menus.
Where can I find Carrabba's Italian Grill San Antonio's menu and order online?
You can view the menu at https://www.carrabbas.com/menu/san-antonio and order online at https://www.carrabbas.com/order/menu/san-antonio.
What nearby restaurants are located around Carrabba's Italian Grill in San Antonio?
Nearby restaurants include Outback Steakhouse, Chili's Grill & Bar, Hooked Boil House, KPOT Korean BBQ and Hot Pot, It's Just Wings, Logan's Roadhouse, and Peter Piper Pizza.
Are there any nearby attractions or stores close to Carrabba's Italian Grill for extra shopping or entertainment?
Yes, nearby are Soho West - Modern Leather Furniture Store, Stone Oak Place Apartments, Lloyd's Diamonds jewelry store, Krispy Kreme, and Jabz Boxing - Fiesta Trails gym.