Carrabba's Italian Grill

Reviews

• MG

  M G (Glam-Ma)

  Feb 25, 2026
  3.0
  I came for lunch, I was disappointed in the food & service. The soup was very bland the stuffed mushrooms were very salty, I had to ask twice for a drink refil and cheese and had to wait. the wait staff was not attentive or they were understaffed not sure. I used to love this place but after this trip Carrabas has lost its luster for me!
• DQ

  Donna Quiroga

  Feb 25, 2026
  5.0
  We had my mother-in-law’s 85th birthday here. Very accommodating. There were 18 total. Our waiter was outstanding. The food was delicious. Everyone was very nice. All our guests were very pleased along with the birthday girl. Will definitely be coming back. Thank you to all the staff for making her birthday very enjoyable.
• EH

  Eddie Hernandez

  Feb 19, 2026
  1.0
  My wife and I went there on Valentines day. Got seated at 5:40 and about 5 minutes later the young waitress took our order. Understanding that it was a very busy day we accepted her apology when she came back and told us that "THEY" messed up the order. No problem, till she comes back two more times to apologize for the wait. When I looked at my watch on her second trip and saw that it was 6:45, an hour later, time to talk to the MANAGER! Made him aware of the situation and told him to give us the bill so I could pay for the wine. Miraculously right away he shows up with the plates after our appetite was gone. Told him we would have been better off going to McDonald's and left. An hours wait? On Valentines day??? Won't be going back!
• DS

  Drew Shepard

  Feb 15, 2026
  1.0
  DO NOT GO UNLESS YOU WANT TO BE DISAPPOINTED!! 0 STARS FOR THE MANAGER AND SERVER!! 1.) Server, Patrick, was extremely rude to us but not his other tables. 2.) Long wait, cold food. 3.) Served the same cold food again. 4.) Manager took off only 50% of food, when only taste tested. 5.) Overheard server talking to other customers about how ungrateful we were. I have never wanted to write a review before, but today is the day. (Long review). My wife and I went to celebrate a late Valentine's Day date together. We've both always wanted to try this restaurant so we took the leap. Original bill price: around $96 50% off bill price: $46 Final bill: $25.95 1.) Server, Patrick, was extremely rude to us but not his other tables. It was bad as soon as we sat down. The waiter, Partrick, was rude and wouldn't acknowledge us. He'd skip past our table, was rude, transactional, and did not make conversation with us (he was making conversation at the other table in front of us). After making sure all his other tables were waited, he only then went to us. 2.) Long wait, cold food We waited for out main course for about an hour. I ordered lasagna- when I finally got to eat it.... the first bite was cold. My wife ordered the Italian trio (lasagna, fettuccine, and chicken parm) The fettuccine tasted like it was microwaved ( the cheese sauce wasn't stringy. It was glued to the pasta and had small chunks of cheese on the noodle) Also cold. The chicken parm sauce looked like it had been absorbed into the breading when we only had the plate for 3 minutes. 3.) Served the same cold food again. I sent the lasagna back hoping to get a fresh piece. Patrick brought back the same piece reheated. I didn't even want it when I saw that and I asked for it to be taken off the bill as well as the Italian trio that my wife only had a couple bites of and sent back. 4.) Manager took off only 50% of food, when only taste tested. He came back and said that his manager had taken 50% off the bill. Why would I pay 50% of something I didn't eat? I asked for the manager to ask why 50%. The manager came over (short gray hair and beard) and I asked him if he was familiar with our ticket. He said yes he took 50% off. I said "but we don't want any of the food we sent it back. My lasagna was cold and her fettuccine tasted and looked like it came out of the microwave." He instantly was confrontational and interrupted me saying "that's impossible we don't make it like that." Offering no further explanation. I went on to point out the other tables around us also had fettuccine Alfredo and explained to him ours looked nothing like it (it looked fresh, creamy, and it was steaming hot). After the manager said something else unprofessional. I simply asked if we could have the food we did not want or eat taken off the bill. Begrudgingly he brought back the final ticket of the food we did eat. 5.) Overheard server talking about how ungrateful we were to other customers. When we walked out, it just so happened that our server was walking out with the other table of customers that he was waiting on. Just so happened to hear him taking about us to the other set of customers stating "they weren't even happy with 50% off." I overheard him and said "we're right behind you." He said "I said what I said." He then continued to talk to the other customers and walked them to their car. I understand having a rough day. I understand stuff not working out the way it should. I understand having multiple priorities. I don't understand the lack of leadership. I don't understand the lack of professionalism. I don't understand not holding yourself accountable when mistakes happen.
• JE

  Jenjen Edozie

  Feb 15, 2026
  5.0
  Carrabba’s never fails to impress me. The food is consistent and always to die for, the atmosphere is so welcoming and warm. My favorite part has to easily be the service. Patrick never fails to go above and beyond in the dining experience. I specifically request him whenever I dine in, as his service is simply unbeatable. And the team dynamic at Carrabbas is professional and genuine overall. Quinn is so welcoming and provides an authentic experience right at the door, Patrick continues to make the night even better with his efficient and superb service, and the rest of the team works so hard to make sure our food wait is minimal and the quality of product is outstanding. Even on Valentine’s Day, one of the busiest nights, the team was swift, and the dynamic was visibly productive and impressive. Easily one of my favorite restaurants in San Antonio.