Numerous reviews highlighted slow service, with customers waiting excessively for drinks and food, often without acknowledgment from staff.
Food Quality
Many customers reported receiving cold or poorly prepared food, including undercooked wings and overly salty dishes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restrooms and dining area, with complaints about dirty tables and unpleasant odors.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted a lack of professionalism and attentiveness from the service team.
Management Concerns
Customers expressed dissatisfaction with management's response to service issues, indicating a lack of effective oversight and communication.
LP
Linda POTTS
Jan 3, 2026
2.0
Food good but because of the freezing AC I couldn't finished my meal. My hands and food went so cold half way through i took it home and reheated.
Simone our waitress was very polite and efficient, nothing too much trouble.
Ladies toliet needed cleaning, refreshing and had an odour.
Dated paint work.
N
I wont be back until they put some heating on or lower the AC.
AP
Andrea Paz
Dec 31, 2025
1.0
Went there last night for the Tuesday special and I ended up waiting 1 hour for nothing we decided to leave !! All tables empty besides the party tables , I asked one of the employes if we can put 2 tables together for make it bigger cause they were all empty , they said they weren’t allowed to do it 😂😂hadn’t heard that in another restaurant ,and they was literally 2 waitresses for a busy day very unprofessional!!
TM
Tiffany Mutz
Dec 30, 2025
1.0
I honestly would never return to any Buffalo Wild Wings ever again with the services that I have gotten tonight. Literally you’re paying $14 for nothing. The fries that they give you are literally like five fries not even a handful of fries. It was like a slap in the face if I’m paying $14 for a meal, I expect to be full off of that meal and they literally gave me zero fries. I’m gonna have to take fries from other family members and that sounds funny but it’s legit $14 for nothing literally nothing. .. And then on top of that, the kids’s meals are eight dollars a pop when they’re literally nothing… It’s ridiculous and of course I have a gift card that I have to use or I’m gonna be losing money.. But I will never use my personal money ever again on Buffalo Wild Wings.. Oh, and then on top of that, there are restrictions with using their rewards. Technically, the kids meal is not a meal even though it’s eight dollars per meal… How is that not a normal meal explain please maybe… And then I get there I drive 20 minutes to the Buffalo wild wings. My food isn’t even ready when it’s supposed to be ready at 9:10 and I had to wait another 15 minutes for it and I almost walked Without a quarter of my food, I had to acknowledge somebody to fix it.. And then in the staff will walk right by you as well like you’re invisible.. so now an easy night that was supposed to be a night out for three people I’m gonna have to still cook food once I get home..
So you Customer buffalo wild wings that is for sure..
RP
Rosa Paz
Dec 30, 2025
1.0
Really bad experience , they are short on staff and I waited around 1 hour even when the tables we’re empty !!! We told them if they can put 2 tables together cause pretty much all of them were empty and dirty so they said they are not allowed to move the tables that is just ridiculous .
OR
Omar Rojas
Dec 24, 2025
5.0
This Buffalo Wild Wings location is really dedicated to the customer experience. Great food, fast friendly service that keeps you topped up. They even switched the restaurant's audio from music to the Spurs game, which everyone loved. And when there was a mixup with my bill during checkout, the staff quickly fixed it and then some to make sure my party felt satisfied. 5 stars to my server and the night management!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in San Antonio specialize in?
Buffalo Wild Wings in San Antonio specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 12:00 AM, and Friday from 11:00 AM to 2:00 AM.
Is the Buffalo Wild Wings in San Antonio open on weekends, and what are its hours?
Yes, it is open on weekends. Saturday hours are 11:00 AM to 2:00 AM, and Sunday hours are 11:00 AM to 12:00 AM.
Where is Buffalo Wild Wings located in San Antonio?
Buffalo Wild Wings is located at 7903 Pat Booker Road, San Antonio, TX 78233, United States.
What categories best describe Buffalo Wild Wings in San Antonio?
Buffalo Wild Wings is categorized as a chicken wings restaurant, sports bar, and takeout restaurant.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is a takeout restaurant among its offerings.
What is the contact phone number for Buffalo Wild Wings in San Antonio?
You can contact Buffalo Wild Wings at +1 210-653-8903.
Are there any other Buffalo Wild Wings locations near this one in San Antonio?
Yes, there are other Buffalo Wild Wings locations nearby that also serve chicken wings, American food, and operate as sports bars.
What other dining options are near Buffalo Wild Wings on Pat Booker Road?
Nearby dining options include Texas Roadhouse, Bikinis Sports Bar & Grill, Jimmy John's sandwich shop, Cold Stone Creamery, Zio's Italian Kitchen, Kobe Teppan & Sushi, Raising Cane's, Golden Chick, and Quatermain Pub.
What nearby places might customers visit before or after dining at Buffalo Wild Wings?
Customers might visit Family Christian SELMA 444 for retail and religious items, Spec's Wines, Spirits & Finer Foods for beverages, or enjoy events at Unchartered Adventures San Antonio amusement park and The Heritage at Live Oak historical landmark.