Numerous reviews highlighted consistently poor customer service, with staff being unresponsive, rude, or dismissive.
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Wait Times
Customers frequently complained about long wait times for food and service, even when the restaurant was not busy.
Management Issues
Multiple reviews indicated a lack of effective management, with complaints about unhelpful managers and unresolved issues.
RL
Raza Life
4 days ago
1.0
Im beyond disappointed with the service. Arrived at 7 pm and got our food 1 hr and 20 minutes later! We saw people come and go way after we arrived! When I asked for the manager " Clarissa " or whatever her name is came to the table with the worst attitude! She wss acting like it was my fault our food came in very late! Not to mention that I got my food 18 minutes before my other party! I WILL BE CALLING CORPORATE FIRST THING MONDAY MORNING! AND I WILL TAKE THIS AS FAR AS IT CAN GO! NO MANAGER SHOULD TALK TO THEIR CUSTOMERS IN A DISRESPECTFUL AND CONDESCENDING MANNER! SHE DISRESPECTED THE WRONG PERSON!!!! AND THE OWNER RESPONDS THEN DELETES THE MESSAGE??? IM STILL CALLING CORPORATE OFFICE! SHAME ON THIS ENTIRE ESTABLISHMENT!
SW
Shawn Wilson
4 days ago
5.0
I waited at the take out register for 20 minutes with not one person acknowledging i existed even though multiple people walked right past me and not saying one word to me. Then appearing out of nowhere a employee with the first name of Ted was getting ready to log out for the night but took the time out of his day to ask how he could help and he made sure I got taken care of before he left for the night. Did not even get a chance to thank him and let him know how grateful and appreciative I was of him and the help he provided. SO MR TED HEAR ME ROAR YELLING OUT A VERY LOUD THANK YOU EVER SO MUCH!!!!!!!!
RR
Reyj
Jan 5, 2026
1.0
Horrible customer service by the girl in the front.
She claimed she told me to check the bag and she never did, not only that she insulted me over the phone. Tried calling back to get her name and now they're not answering.
Very classy
SS
Sandwichguy
Jan 1, 2026
1.0
DON'T EAT HERE
THEY DO NOT CHANGE THEIR SAUCE DISPENSERS
KITCHEN STAFF DOESNT CLEAN ANYTHING
JT
John Theriot
Dec 29, 2025
2.0
The restaurant had their monitors way too loud. Our food was brought our first with another table. Then two other trips about 15 minutes apart. No reason was given. Not a very enjoyable dining experience.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings offer at the San Antonio location?
Buffalo Wild Wings in San Antonio offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in San Antonio?
It is located at 115 SW Loop 410, San Antonio, TX 78245, United States.
What are the operating hours for Buffalo Wild Wings on weekdays?
Monday through Thursday, they are open from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings open on weekends? If yes, what are the hours?
Yes, Buffalo Wild Wings is open on weekends. On Saturdays, it is open from 11:00 AM to 2:00 AM, and on Sundays from 11:00 AM to 1:00 AM.
How can I contact the Buffalo Wild Wings location on SW Loop 410?
You can reach them by phone at +1 210-523-9464.
Can I find Buffalo Wild Wings online to check their menu or order?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/tx/san-antonio/115-sw-loop-410/sports-bar-1297/ for menus and more information.
What nearby restaurants can I visit before or after dining at Buffalo Wild Wings?
Nearby restaurants include Dimassi's Mediterranean Buffet for Mediterranean cuisine, TGI Fridays for casual dining, and Cracker Barrel Old Country Store for American and southern-style meals.
Are there any nearby stores or services I can visit around Buffalo Wild Wings?
Yes, there are several including Office Depot Print & Copy for printing needs, Batteries Plus Bulbs for retail and automotive batteries, and T-Mobile for mobile phone services.
Is Buffalo Wild Wings close to any personal care or salon services?
Yes, nearby you can find Sport Clips Haircuts of Westover Marketplace for haircuts and Mary VII Nail Salon for nail and waxing services.
What type of establishment is Buffalo Wild Wings besides a restaurant?
Buffalo Wild Wings is also a sports bar and takes orders for takeout, making it a versatile spot for dining and watching sports.