Buffalo Wild Wings

3.4
2508 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
115 SW Loop 410, San Antonio, TX
78245, United States

Hours

Reviews

3.4
2,508 reviews
5 stars
945
4 stars
451
3 stars
292
2 stars
201
1 star
619

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, inattentive staff, and rude behavior from management.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, such as dirty tables and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with complaints about unprofessional behavior and failure to address customer concerns.

Customer Experience

Overall, many patrons expressed disappointment with their experiences, citing a decline in service and food quality compared to previous visits.
  • KM
    Ken Malin
    2 days ago
    5.0
    Good place and great food. Son and daughter had the wings and we had the black bean burger. Decent fries, good onion Rings, cheese cake was very good as was the chocolate cake. Great take out service and very friendly. Helped me check my order before I left. Impressed. Prices are reasonable. Join the rewards program. See you again soon.
  • LC
    lila cirlos
    Nov 13, 2025
    1.0
    Every time we come they always have the worst service and never wanna help Guest. We walked in no greeting and the worker asked us to look for a table to see if there was enough space ! That’s crazy. Isn’t that their job?! And half there lobby was closed 3 hours before closing never eat here
  • JM
    james morales
    Nov 8, 2025
    1.0
    Service was one of the worst I've even had. Had ordered personally at the front register and was told to wait 30mins had a few drinks and gave them 45mins just to stretch it a bit. Had went to pick up order and was told the order had not been put in. Worst place ever DO NOT RECOMMEND!!!
  • MJ
    Michael St. John
    Nov 3, 2025
    1.0
    Server was horrible. Not sure of her name as there were two different names on the check. (Annmarie or Carissa) Asked me if I wanted another beer before the appetizer even came out, never got it. Not even a water. I had to eat my whole meal with no drink. Wings came out room temperature, not even under a heat lamp. She dropped the food off to the table next to me and then took it out from under him and servered it to me. Dropped it off on the table and walked away, never said a word. NEVER came back to check on us after dropping off food. NEVER spoke to us. It was not even busy, plenty of empty tables. Failed to set the table and we had to ask for napkins, had to eat appetizer over napkins. Server finally stopped by at the end, I expressed my concerns, she became defensive and barked back at me in passing. Management and leadership did not seem to care at all after speaking to them, like this is the norm..... my wife and I have worked in food and beverage for many years, we normally over tip. This is the first time in my life I have not tipped my server. Not one single employee apologized, including leadership, for the poor food and experience. Just attitude all around.
  • OR
    Obed Ramirez
    Oct 29, 2025
    1.0
    The service at this location has been consistently disappointing. I’ve visited three times to pick up an order and each time the staff sees me waiting and ignores me. I’ve had to go find someone to help at the counter. The manager — the woman who typically wears a bandana has also seen me waiting on multiple occasions and chooses not to assist. Her attitude and facial expressions come across as dismissive and unprofessional. It’s clear customer service isn’t a priority here, and it shows. The only reason I continue to come here is the location is close to home.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings offer at the San Antonio location?

Buffalo Wild Wings in San Antonio offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in San Antonio?

It is located at 115 SW Loop 410, San Antonio, TX 78245, United States.