Buffalo Wild Wings

3.4
2520 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
115 SW Loop 410, San Antonio, TX
78245, United States

Hours

Reviews

3.4
2,520 reviews
5 stars
950
4 stars
453
3 stars
292
2 stars
202
1 star
623

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being unresponsive, rude, or dismissive.

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.

Wait Times

Customers frequently complained about long wait times for food and service, even when the restaurant was not busy.

Management Issues

Multiple reviews indicated a lack of effective management, with complaints about unhelpful managers and unresolved issues.
  • RL
    Raza Life
    4 days ago
    1.0
    Im beyond disappointed with the service. Arrived at 7 pm and got our food 1 hr and 20 minutes later! We saw people come and go way after we arrived! When I asked for the manager " Clarissa " or whatever her name is came to the table with the worst attitude! She wss acting like it was my fault our food came in very late! Not to mention that I got my food 18 minutes before my other party! I WILL BE CALLING CORPORATE FIRST THING MONDAY MORNING! AND I WILL TAKE THIS AS FAR AS IT CAN GO! NO MANAGER SHOULD TALK TO THEIR CUSTOMERS IN A DISRESPECTFUL AND CONDESCENDING MANNER! SHE DISRESPECTED THE WRONG PERSON!!!! AND THE OWNER RESPONDS THEN DELETES THE MESSAGE??? IM STILL CALLING CORPORATE OFFICE! SHAME ON THIS ENTIRE ESTABLISHMENT!
  • SW
    Shawn Wilson
    4 days ago
    5.0
    I waited at the take out register for 20 minutes with not one person acknowledging i existed even though multiple people walked right past me and not saying one word to me. Then appearing out of nowhere a employee with the first name of Ted was getting ready to log out for the night but took the time out of his day to ask how he could help and he made sure I got taken care of before he left for the night. Did not even get a chance to thank him and let him know how grateful and appreciative I was of him and the help he provided. SO MR TED HEAR ME ROAR YELLING OUT A VERY LOUD THANK YOU EVER SO MUCH!!!!!!!!
  • RR
    Reyj
    Jan 5, 2026
    1.0
    Horrible customer service by the girl in the front. She claimed she told me to check the bag and she never did, not only that she insulted me over the phone. Tried calling back to get her name and now they're not answering. Very classy
  • SS
    Sandwichguy
    Jan 1, 2026
    1.0
    DON'T EAT HERE THEY DO NOT CHANGE THEIR SAUCE DISPENSERS KITCHEN STAFF DOESNT CLEAN ANYTHING
  • JT
    John Theriot
    Dec 29, 2025
    2.0
    The restaurant had their monitors way too loud. Our food was brought our first with another table. Then two other trips about 15 minutes apart. No reason was given. Not a very enjoyable dining experience.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings offer at the San Antonio location?

Buffalo Wild Wings in San Antonio offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in San Antonio?

It is located at 115 SW Loop 410, San Antonio, TX 78245, United States.