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Buffalo Wild Wings

3.4
(1936 reviews)

Business Details

18410 US Highway 281 North, San Antonio, TX
78259, United States
(210) 545-9464

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 18410 US Highway 281 North, San Antonio, TX. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
18410 US Highway 281 North, San Antonio, TX
78259, United States

Hours

Reviews

3.4
1,936 reviews
5 stars
711
4 stars
419
3 stars
214
2 stars
132
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, and unresponsive staff.

Food Quality

Many reviews highlighted poor food quality, including overcooked wings, incorrect orders, and unsatisfactory presentation.

Cleanliness

Customers frequently mentioned dirty tables, restrooms, and menus, indicating a lack of proper sanitation.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.

Management Concerns

Multiple customers expressed dissatisfaction with management's response to issues, citing poor oversight and lack of accountability.
  • MR
    Maria Rose
    1 day ago
    3.0
    Someone bagging my takeout order on 3.3 gave me the SPICIEST sauce! I asked for Honey BBQ. It destroyed my tongue and ruined my lunch. I had to run to the kitchen to gulp down half n half like a baby 🐄. Please label the sauces, so employees who know how to read can pick up the correct one. I threw the sauce away. I had 3 tenders and tots. Thank you for your attention to this matter!
  • ML
    Mayra Luffsu
    1 day ago
    3.0
    It was an okay experience manger really didn’t help, she was aware that our food had miscuts (meaning when the classic wing has broken bones exposed making it not safe to consume) and we were short wings she claimed they were making “fresh wings”. Unfortunately they were sauced so much that when we got home we noticed that they were just re fired ( meaning they were just reheated in the oil ) or they were severely overcooked (cook wasn’t using timer provided by company) mind you all the other food we had was getting cold so we had to reheat those at home very inconvenient especially if that’s what you want from ordering out which is convenience. I worked in food so I know when the food is old and they tried to fool us but oh well I just hope this isn’t the establishments way of doing things 24/7 .
  • KP
    KAPREE POLASEK
    Feb 20, 2026
    1.0
    I went a couple weeks ago with my 2 friends and we were seated then ordered our drinks. We had a young waitress most likely a teenager. We had gotten multiple appetizers and multiple refills and by the time our food had came out , our waitress had not picked up a single dirty cup or plate that had already been finished. We were not treated with manners and had a very bad experience. We also had ordered a pizookie to go after we got our entrees , because the service was so bad we did not want to eat it there. The pizookie took 25-30 minutes to be brought out. Despite all that we had also been getting whispered and stared at by numerous workers there. We treated everyone with respect and I don't ever write bad reviews , but this experience was extremely uncomfortable and horrible. I hope your workers don't treat everyone like that it really was super unprofessional.
  • SO
    Simon Ortiz
    Feb 18, 2026
    2.0
    The food was good. The menus were filthy, with food stuck all over them. The walls, seats, floor and bathroom were all dirty as well. They were not busy at all when I took my SIL there for lunch, so we didn’t have to wait long for our food or drinks.
  • JR
    John R
    Jan 21, 2026
    1.0
    I don't think I have ever left a review on a restaurant/bar/store in my life, but this store has gotten so terrible I have decided to. I had a $25 gift card that was given to me by a friend, and used it to purchase dinner for myself and others. Ordered the 20 PC boneless w/fries, and three sauces, mild/medium/spicy garlic. Ordered the sauces on the side, and even paid several dollars extra to order several more containers of each sauce. Used the remaining balance on the gift card to add a tip, even though it is an online order and no one actually waited on me. Arrived several minutes early, to an entirely empty front dining room outside one family in a booth, and a girl came out from behind the order counter after a moment to retrieve my pickup order. It was not ready at the moment, so waited until it was. A male employee passed by and asked if I had been helped. When she came out, looked inside the bag to see 2 large cardboard containers, the fries and wings, and a brown bag that contained the carrots and I assumed the sauces. I should have checked at the moment, but considering that I was the only person being assisted, and the receipt very visibly showed 6 EXTRA lines of sauces, it was my belief that it couldn't be messed up. 20 BNLS BUND OnSd SPICY GARLIC OnSd MEDIUM OnSdMILD CARROTS CARROTS CARROTS 2OZ RANCH LARGE FRIES 2 OZ MILD 2 OZ MEDIUM 2 OZ SPICY G 2 OZ MILD 2 OZ MEDIUM 2 OZ SPICY G Was exactly how it appeared on my receipt. Finished my commute home, almost 30 minutes away in Bulverde, to find that I had a bunch of dry chicken nuggets in a bag. I truly don't understand the incompetence that could lead to such a large part of the receipt being ignored. When I called the store, I spoke to a female employee that I assume to be the same girl as before, considering it had been barely half an hour since I left the store. She seemed to be very confused that she had messed up my order, then said she would transfer me to a manager. I waited on hold for over 16 minutes, and have a screenshot showing the full 17 minute and 18 second call, for someone to answer, before hanging up when it became clear that they had either forgotten again already, or were unable to fix their own mistake and were hoping I'd go away. As someone who worked at a business nearby for over 6 years during my school high school and college years, 2013 to 2019, and would eat at this store multiple times a month either with friends/coworkers or taking out food, it is astounding to see how low this store has gone in the quality of the service.

Frequently Asked Questions About Buffalo Wild Wings

What are the opening hours of Buffalo Wild Wings in San Antonio?

Buffalo Wild Wings in San Antonio is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 2:00 AM.

Where is Buffalo Wild Wings located in San Antonio?

It is located at 18410 US Highway 281 North, San Antonio, TX 78259, USA.

Brand Certified Facts from Buffalo Wild Wings

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