Buffalo Wild Wings

Reviews

• DC

  Dustin Carter

  Feb 10, 2026
  2.0
  Very slow service. Dirty tables. Just Overall bad
• RR

  RUTHLEX

  Feb 8, 2026
  1.0
  Here for the super bowl 2 hours and still haven't got my drink apatizers came, now im parched still no drink, update hopefully my food comes out before halftime
• CE

  Charlie E.

  Feb 4, 2026
  1.0
  "Honestly, a huge disappointment. The wings felt like they’d been sitting under a heat lamp since kickoff—dry, tough, and clearly not fresh. To make matters worse, the presentation was a total mess. The 'sauced' wings were just swimming in a pool of grease and swampy slop, and the fries were stone-cold. For these prices, you'd expect food that doesn't feel like leftovers."
• JR

  John R

  Jan 21, 2026
  1.0
  I don't think I have ever left a review on a restaurant/bar/store in my life, but this store has gotten so terrible I have decided to. I had a $25 gift card that was given to me by a friend, and used it to purchase dinner for myself and others. Ordered the 20 PC boneless w/fries, and three sauces, mild/medium/spicy garlic. Ordered the sauces on the side, and even paid several dollars extra to order several more containers of each sauce. Used the remaining balance on the gift card to add a tip, even though it is an online order and no one actually waited on me. Arrived several minutes early, to an entirely empty front dining room outside one family in a booth, and a girl came out from behind the order counter after a moment to retrieve my pickup order. It was not ready at the moment, so waited until it was. A male employee passed by and asked if I had been helped. When she came out, looked inside the bag to see 2 large cardboard containers, the fries and wings, and a brown bag that contained the carrots and I assumed the sauces. I should have checked at the moment, but considering that I was the only person being assisted, and the receipt very visibly showed 6 EXTRA lines of sauces, it was my belief that it couldn't be messed up. 20 BNLS BUND OnSd SPICY GARLIC OnSd MEDIUM OnSdMILD CARROTS CARROTS CARROTS 2OZ RANCH LARGE FRIES 2 OZ MILD 2 OZ MEDIUM 2 OZ SPICY G 2 OZ MILD 2 OZ MEDIUM 2 OZ SPICY G Was exactly how it appeared on my receipt. Finished my commute home, almost 30 minutes away in Bulverde, to find that I had a bunch of dry chicken nuggets in a bag. I truly don't understand the incompetence that could lead to such a large part of the receipt being ignored. When I called the store, I spoke to a female employee that I assume to be the same girl as before, considering it had been barely half an hour since I left the store. She seemed to be very confused that she had messed up my order, then said she would transfer me to a manager. I waited on hold for over 16 minutes, and have a screenshot showing the full 17 minute and 18 second call, for someone to answer, before hanging up when it became clear that they had either forgotten again already, or were unable to fix their own mistake and were hoping I'd go away. As someone who worked at a business nearby for over 6 years during my school high school and college years, 2013 to 2019, and would eat at this store multiple times a month either with friends/coworkers or taking out food, it is astounding to see how low this store has gone in the quality of the service.
• MC

  Manuel Castro

  Jan 5, 2026
  1.0
  I normally don't write reviews but this visit was particularlly baffling. We sat as a 6 top and waited what seemed like 10 minutes to be greeted. We had already decided on everything and had our whole order taken since we could tell service would take a while. We probably waited on drinks for like 15 minutes. Our appetizers came out before our drinks but we had no silverware at the table. We had mostly bar drinks but the non-alcoholic drinks were completely forgetten about until we mentioned them to our waitress, I believe her name was Quintera. A different server brought them over along with the silverware we had to ask him for. Later on our food came out and the waitress had messed up 3 of the orders. The waitress then gave my cousin attitude when she asked for mustard and pickles for her burger. I think the waitress visited our table a total of 5 times on her own terms. The other times were because we had to flag her down. She was too busy wiping down tables instead of taking care of us I suppose. I talked to the manager and she wasn't very apologetic, she just kinda took it to the chin and said she would talk to our waitress and look at our bill. I told her straight up I wasn't looking for a discount; I just needed her to know about this experience. After I had asked for the manager, our waitress ignored us until we flagged her over again so we could just pay and leave. That took well over 30 minutes just to get our bills. I guess she couldn't figure out how to split our tabs. So much so that my girlfriend had to go over and split the tabs over on the POS. Before my girlfriend got up to help, our waitress was yelling at our table to ask questions about the tab instead of coming over to the table. Look, I know where I'm at. It's a Buffalo Wild Wings. I know not to expect any phenomenal service but honestly had she just gotten us our drinks in a timely fashion and just tried to serve us, we would have been fine. Maybe it was understaffed but there were tables around us that got sat after us and left before us. Hopefully she never gets a table bigger than us because man they are going to wait an eternity. Our service took 2 hours to complete. A 6 top. Yikes. Edit: The "Owner" responded but there's no link that says "Reach Out" on their site under FAQ so not sure what to do about that.

Frequently Asked Questions About Buffalo Wild Wings