Numerous customers reported extremely slow service, with long wait times for both seating and food orders, leading to frustration and walkouts.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly prepared wings, incorrect orders, and unsatisfactory appetizers.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and foul odors, which detracted from their dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and attentiveness from staff, with some customers feeling ignored or treated rudely.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted enjoyable food and atmosphere.
DD
david d
3 days ago
3.0
Food is great but staff needs to at the least act like they like working there, they kinda bum you out.
BF
Bobie Fisher
6 days ago
5.0
I went to new location for take out, but it looks like a great place to hang out and eat in. It was a sports night so lots of loud ball games going. ( I'm hard of hearing and without hearing aids in it was very loud ). Staff was attentive and helped me place my order. I don't eat meat ,but the cauliflower wings are great i tried 2 flavors. The cheese curds are delicious. The potato wedges are good. They made sure i got all my dipping sauces , condiments, utensils, and napkins unlike some places.. I'll definitely be going back.
GG
Genevieve
Jan 1, 2026
1.0
My table waited 15 minutes for a server to come take our drink order after being seated and no one came. We ended up walking out.
AY
Alex Ybarra
Jan 1, 2026
2.0
Waited almost an hour for my online order. Hostess didn't tell me rhe food was rwast and I never received a text or email letting me know if my order was ready.
HS
Heather Smith
Dec 18, 2025
1.0
Should have walked out when half the tables were dirty with plates and glasses. Order 2 tall beers- came as shorts, supposedly Guinness doesn't come in a tall. Both of my kids never got straws for their drinks. Ordered onion rings as appetizer- never came. Wings came- no plates, no napkins, no ranch, no celery and carrots that I ordered. Waitress "stole" onion rings from the window that were ice cold and burnt- after we said we didnt want them anymore. Finally asked if we needed refills, brought to sodas with no ice. We used to eat at BWW all the time years ago, will stick to Wing Stop!
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available with 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in San Antonio?
Buffalo Wild Wings is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 2:00 AM on Fridays and Saturdays.
Where is Buffalo Wild Wings located in San Antonio?
It is located at 8450 N Interstate 35, San Antonio, TX 78239.
How can I contact Buffalo Wild Wings if I have questions or want to make a reservation?
You can reach Buffalo Wild Wings at +1 210-599-2835.
Is Buffalo Wild Wings in San Antonio a suitable place for watching sports?
Yes, Buffalo Wild Wings is a sports bar that offers a great environment to enjoy sports while dining on wings and other food.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
Are there hotels near Buffalo Wild Wings where out-of-town guests can stay?
Yes, nearby hotels include Drury Hotels, Pear Tree Inn, Drury Inn & Suites San Antonio Northeast, and Holiday Inn Express and Suites San Antonio North - Windcrest, making it convenient for guests visiting Buffalo Wild Wings.
What other dining options are near Buffalo Wild Wings?
Nearby dining options include Whataburger, Red Lobster, Chipotle Mexican Grill, Pollo Tropical, and Shoneys Family Restaurant, providing a variety of cuisines for different tastes.
Is there any entertainment or activities near Buffalo Wild Wings?
Yes, Urban Air Trampoline and Adventure Park is nearby, offering a fun activity option before or after dining at Buffalo Wild Wings.
Are there home improvement stores near Buffalo Wild Wings for shopping needs?
Yes, The Home Depot and Home Services at The Home Depot are close by for any home improvement or hardware needs you may have.