Buffalo Wild Wings

3.8
2001 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5860 De Zavala Road, San Antonio, TX
78249, United States

Hours

Reviews

3.8
2,001 reviews
5 stars
894
4 stars
452
3 stars
264
2 stars
129
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service experiences, including long wait times, inattentive staff, and rude behavior from servers and management.

Food Quality

While some customers enjoyed the food, many expressed disappointment with overcooked or cold items, particularly wings and sides.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided attentive service.

Atmosphere Concerns

Customers noted that the atmosphere could be improved, with complaints about loud music and a chaotic environment.
  • HB
    Hunter Betke
    4 days ago
    3.0
    I give a little grace for being there in the last hour but the wings were some of the most underwhelming I’ve ever had. If all the food was bad they wouldn’t have stood out, but since the hatch chile bacon burger was so good it made me realize I didn’t enjoy the wings at all. Very solid service from Keilani and we had an enjoyable time overall but definitely not as delicious as anticipated.
  • CR
    Chris Reyes
    Jan 4, 2026
    1.0
    Such a terrible place to eat wings at. This place is entire staff is teenagers so it’s a mess. Just imagine paying $19 for a platter just for the food to be old and reheated on warmers. The worst food, the worst service, don’t make the mistake of going here.
  • TT
    T-Yvonne
    Jan 3, 2026
    1.0
    Food was terrible. I ordered 40 wings and large fries To-go. The wings were so dry and did not have much flavor. The fries were cold and tasted old. Complete waste of money.
  • DR
    Diego Ramirez
    Jan 2, 2026
    1.0
    Just as an FYI, I don’t ever leave bad reviews but this is by far the worst customer service I’ve experienced! We ordered 6 boneless wings and 5 dippers. We never got the boneless wings. They told us they were going to bring them and they never did. We asked our server twice about our order and she said “it was not on her” and also we had to ask for the manager twice. The irony of going to a wings restaurant and not getting the wings ? Lol.
  • EL
    EMC Live
    Dec 27, 2025
    5.0
    We always have a great experience here. The food is always delicious, the staff is friendly and the place is clean. I wish the parking lot was better illuminated and cleaner.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in San Antonio?

Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 2:00 AM on Friday and Saturday.