Numerous customers reported poor service experiences, including long wait times, inattentive staff, and rude behavior from servers and management.
Food Quality
While some customers enjoyed the food, many expressed disappointment with overcooked or cold items, particularly wings and sides.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided attentive service.
Atmosphere Concerns
Customers noted that the atmosphere could be improved, with complaints about loud music and a chaotic environment.
HB
Hunter Betke
4 days ago
3.0
I give a little grace for being there in the last hour but the wings were some of the most underwhelming I’ve ever had. If all the food was bad they wouldn’t have stood out, but since the hatch chile bacon burger was so good it made me realize I didn’t enjoy the wings at all. Very solid service from Keilani and we had an enjoyable time overall but definitely not as delicious as anticipated.
CR
Chris Reyes
Jan 4, 2026
1.0
Such a terrible place to eat wings at. This place is entire staff is teenagers so it’s a mess. Just imagine paying $19 for a platter just for the food to be old and reheated on warmers. The worst food, the worst service, don’t make the mistake of going here.
TT
T-Yvonne
Jan 3, 2026
1.0
Food was terrible. I ordered 40 wings and large fries To-go. The wings were so dry and did not have much flavor. The fries were cold and tasted old. Complete waste of money.
DR
Diego Ramirez
Jan 2, 2026
1.0
Just as an FYI, I don’t ever leave bad reviews but this is by far the worst customer service I’ve experienced! We ordered 6 boneless wings and 5 dippers. We never got the boneless wings. They told us they were going to bring them and they never did. We asked our server twice about our order and she said “it was not on her” and also we had to ask for the manager twice. The irony of going to a wings restaurant and not getting the wings ? Lol.
EL
EMC Live
Dec 27, 2025
5.0
We always have a great experience here. The food is always delicious, the staff is friendly and the place is clean. I wish the parking lot was better illuminated and cleaner.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings in San Antonio?
Buffalo Wild Wings is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 2:00 AM on Friday and Saturday.
Where is the Buffalo Wild Wings located in San Antonio?
It's located at 5860 De Zavala Road, San Antonio, TX 78249, USA.
How can I contact Buffalo Wild Wings at this location?
You can reach Buffalo Wild Wings at +1 210-694-9464.
Does Buffalo Wild Wings offer takeout options?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, in addition to being a sports bar and restaurant.
Where can I find more information or updates about Buffalo Wild Wings online?
You can visit their official location page at https://www.buffalowildwings.com/locations/us/tx/san-antonio/5860-de-zavala-rd/sports-bar-1287/ for more information.
Are there any places near Buffalo Wild Wings where I can get beauty or spa services?
Yes, nearby you can find Beautified by Bella, Cheersforshears (a beauty and tanning salon), Salon Lumen, and Nail Studio, all offering beauty and spa services.
What dining options are located near Buffalo Wild Wings?
Nearby dining options include Culver's (a fast food and American restaurant), Jersey Mike's Subs, McAlister's Deli, Cedar Mediterranean Grill, Charley's Grilled Subs, and Los Balitos Taco Shop.
If I need to rent a car near Buffalo Wild Wings, where can I go?
Hertz, a car rental agency, is located nearby for your car or truck rental needs.
What financial and professional services are in the vicinity of Buffalo Wild Wings?
Nearby financial and professional service providers include H&R Block (accountant), The Money Box (bank and credit union), Republic Finance, TradeSTAR (employment agencies), Shred Nations (shredding services), and Office Network Services (security and IT services).