Numerous customers reported long wait times for service and food, with many experiencing neglect from staff.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, leading to dissatisfaction with the dining experience.
Cleanliness
Several customers noted that the restaurant, including restrooms, was dirty and in need of maintenance.
Staff Attitude
Feedback indicated that some staff members displayed unprofessional behavior and a lack of attentiveness to customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the good taste of certain menu items.
KG
kevin guerrero
4 days ago
1.0
Had an online order where the fries were at a tempeture and in a state that shouldnt have been served. I poured my drinks and they were also bad and hope the machine has been cleaned. A little cockroach was seen near the soda machine and most likely wont be revisiting any time soon. Ive had visited good BWW establishments but this location needs to do better ASAP.
KR
Kimberly Ritchey
Nov 16, 2025
1.0
Place was filthy everywhere. Bathrooms were disgusting. We didn't eat, just had a drink and left at halftime. We asked for our game to be on and the manager said he had to show different games but there was nobody watching them and none of the games were local. He finally turned our game on two TVs. Couldn't see over of them it was so dark and the screen was all messed up for the other one. Terrible experience.
LB
Leticia Beisa
Nov 10, 2025
1.0
Muy mal. Servicio éramos 6 personas. Nadie. Nos. recibió las. Meseras ni hola. No dijieron y no nos. Atendieron. Que. No tenían personal. Y estaban varias. Mesas con personas. Solo Ami. Familia no nos atendieron soy clienta. Pero ahora. Jamás volveré a este lugar. Son unas. Groseras. Las. Meseras fatal no recomiendo casi nos corrieron
LL
Lizza
Nov 5, 2025
5.0
The wings are spicy! The lemon paper are good along with the fries & chicken strips.
JM
Jennifer Mendiola
Oct 31, 2025
5.0
One of my favorite wing places but this location the service took so long and my wings were unfortunately cold but look how good they looked! I did send them back and however, one of them servers came out and said we have to drop wings gonna take 10 minutes like seriously it took 45 minutes just to get the first order so I left after the 10 minutes, the wings didn’t come out! My son 17 I don’t even know if his burger was cold or not but he ate it lol