Baskin-Robbins

4.1
267 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 6727 Bandera Rd, San Antonio, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
6727 Bandera Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.1
267 reviews
5 stars
153
4 stars
55
3 stars
18
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly and attentive staff, while others reported rude or unprofessional behavior.

Cleanliness

Several reviews noted cleanliness issues, particularly with the outdoor seating area and the overall maintenance of the store.

Product Quality

The ice cream received positive feedback for its taste and variety, although some customers mentioned issues with specific items like shakes being too watery.

Staffing Issues

Many customers commented on the store being understaffed, leading to longer wait times and inconsistent service.

Operational Hours

Customers expressed frustration over incorrect operational hours listed online, leading to wasted trips.
  • KM
    Krystal Marroquín
    Dec 26, 2025
    5.0
    ¡Súper rico!
  • MS
    Mike Sifuentes
    Oct 26, 2025
    4.0
    Service was great! Interior is a little cramped & there is not a drive through window.
  • MC
    Melissa C
    Aug 31, 2025
    5.0
    Service was amazing.
  • JM
    jackie mcnally
    Aug 26, 2025
    1.0
    Wow, this was 32 dollars, looks like it says TITTY. Looks cheap, should have opened it at the store
  • MS
    Macade Schaerrer
    Jul 25, 2025
    5.0
    We always loved this place, and we even loved it more because of RANIAH. She was so nice, she’s the best! Thank you! ⭐️⭐️⭐️⭐️⭐️💕💕

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.