Baskin-Robbins

4.1
267 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 6727 Bandera Rd, San Antonio, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
6727 Bandera Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.1
267 reviews
5 stars
152
4 stars
55
3 stars
18
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly and helpful staff, while others reported rude or unprofessional behavior.

Cleanliness

The cleanliness of the store was noted positively by some, but others pointed out dirty seating areas and unsanitary conditions.

Product Quality

The ice cream received high praise for its taste and variety, although some customers reported issues with specific items like watery shakes.

Staff Attitude

While some staff were described as friendly and accommodating, others were criticized for appearing disinterested or rude.

Location Issues

Customers expressed frustration over the lack of restrooms and inconsistent hours, with some reporting being turned away before closing time.
  • MS
    Mike Sifuentes
    Oct 26, 2025
    4.0
    Service was great! Interior is a little cramped & there is not a drive through window.
  • MC
    Melissa C
    Aug 31, 2025
    5.0
    Service was amazing.
  • JM
    jackie mcnally
    Aug 26, 2025
    1.0
    Wow, this was 32 dollars, looks like it says TITTY. Looks cheap, should have opened it at the store
  • MS
    Macade Schaerrer
    Jul 25, 2025
    5.0
    We always loved this place, and we even loved it more because of RANIAH. She was so nice, she’s the best! Thank you! ⭐️⭐️⭐️⭐️⭐️💕💕
  • SS
    Sami
    Jul 14, 2025
    1.0
    The service is terrible here i came here at 9pm for a strawberry milkshake and the guy working here just refused to make this is a bad location for anyone wanting a milkshake

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.