Backyard on Broadway

3.9
1217 reviews

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Backyard on Broadway
2411 Broadway St, San Antonio, TX
78215, United States

Hours

Reviews

3.9
1,217 reviews
5 stars
614
4 stars
260
3 stars
142
2 stars
59
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted inconsistent and slow service, with some customers experiencing long waits for food and drinks.

Food Quality

While some customers enjoyed the food, others found it mediocre or overpriced, with specific complaints about cold dishes and bland flavors.

Family-Friendly Atmosphere

The playground and outdoor seating were frequently praised, making it a popular choice for families with children.

Staff Friendliness

Many reviews noted the friendliness and helpfulness of the staff, although some mentioned a lack of attentiveness during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the quality of food did not justify the cost.
  • SC
    Selena Casarah
    Oct 18, 2025
    5.0
    Kenny took care of us and we had a blast at their Halloween event today !
  • JJ
    Jeffrey
    Oct 18, 2025
    2.0
    Dont get me wrong the food was seasoned to a tea, however none of the food we order cane out at the same time and it was cold even before we waited for the rest of our meal. Many times the servers got “confused” about what we ordered and gave us things we didn't order multiple times. Not even to mention the fact the people at the table behind us told us that they were waiting for there food longer than we were there!
  • NR
    Nancy Rodriguez
    Oct 18, 2025
    3.0
    The place is nice and the employees are nice. The problem we had was the food came out randomly so a lot of us had to wait. The fries didn't come out with our hamburgers so we waited for that as well. And the fries were cold when we got them. They don't tell you but they add the gratuity.
  • NP
    no YES Pet Policy
    Oct 10, 2025
    5.0
    I loved this place; it is truly pet-friendly! Excellent service. The manager was incredibly kind and welcoming — you can tell he genuinely loves dogs. He even shared a bit about his own, and it was clear how much he cares. I stopped by with my retired K9 partner, Bela, and they couldn’t have treated her better. The patio is beautiful, spacious, and perfect for pets to relax. They even welcomed us to their upcoming dog costume contest (October 18th, 2025)! If you’re looking for a local spot where pets are not only allowed but celebrated, Backyard on Broadway is the place to go. 100% Retired K9 Bela Approved! 🐾
  • MD
    Mike Dutson
    Oct 10, 2025
    5.0
    What a great vibe, met some close friends their on a average Thursday afternoon, our server was so friendly and efficient, she was awesome. The drinks were super cold and fresh. We had some queso and wings, both did not disapoint. This neighborhood hang out is on our radar.

Frequently Asked Questions About Backyard on Broadway

What are the operating hours of Backyard on Broadway?

Backyard on Broadway is open Wednesday through Sunday from 11:00 AM to 9:00 PM, with extended hours until midnight on Fridays and Saturdays. It is closed on Mondays and Tuesdays.

Does Backyard on Broadway offer delivery and pickup services?

Yes, Backyard on Broadway offers both in-store pickup and delivery services.