Arby's

4.1
1585 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9501 San Pedro Ave, San Antonio, TX
78216, United States

Hours

Reviews

4.1
1,585 reviews
5 stars
820
4 stars
378
3 stars
192
2 stars
76
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef sandwiches and curly fries, though some noted inconsistencies in temperature and freshness.

Customer Service

Service quality varied significantly; while many praised friendly and efficient staff, others reported rude or unhelpful interactions.

Cleanliness

The restaurant was often described as clean, but some customers mentioned issues with sticky floors and unpleasant odors.

Order Accuracy

There were multiple complaints about incorrect orders and mistakes in the drive-thru, indicating a need for better attention to detail.

Value for Money

Several customers felt that prices were rising while quality was declining, leading to dissatisfaction with the overall value.
  • WR
    William R
    Dec 27, 2025
    1.0
    Restaurant closed an hour and a half early tonight. Manager said he wanted to go home early. That really kind of sucked
  • DS
    Deborah Sedgwick
    Dec 9, 2025
    2.0
    Went to the drive thru. Order was taken correctly but put together wrong. Perhaps if the staff would start reading the order, they would stop making mistakes and loosing customers. The manager offered coupons for their mistake.
  • CM
    Curtis Minard
    Dec 6, 2025
    4.0
    Wish one was located on Walzum.
  • GP
    Geo-T22 Pav
    Nov 6, 2025
    5.0
    It's been a while since I've visited an Arby's. I was in the area and stopped in around 1pm to pick up some sandwiches. I was greeted by the staff member at the counter. She was professional, courteous and customer service oriented. I ordered my sandwiches and waited a few minutes before it was ready. During my wait, I took a few pictures of the inside of the store. I was called that my order was ready, made my way to the condiments counter and got some sauces and napkins and left. Upon getting home, I made the video and had the sandwiches. Good flavor, ample meat, and sauce. I hope that if you decide to visit this establishment that you're experiencing is good or better than mine.
  • SA
    Shantel Adamson
    Nov 3, 2025
    5.0
    Ate here for lunch here several times. Service is always top notch. I think davontae took our order a few times. He gets five stars. Food is always hot and quick. The only thing that could be improved is some days the floor is sticky