Arby's

4.2
1076 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
13601 Nacogdoches Rd., San Antonio, TX
78217, United States

Hours

Reviews

4.2
1,076 reviews
5 stars
599
4 stars
274
3 stars
100
2 stars
41
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and exceptional service, though some reported rude interactions and inconsistent service.

Food Quality

While many enjoyed the food and found it fresh and tasty, there were complaints about incorrect orders, cold food, and issues with food presentation.

Cleanliness

The restaurant was generally noted as clean, but there were concerns about food safety practices and unsanitary conditions in some instances.

Drive-Thru Experience

The drive-thru was often criticized for being slow and poorly designed, leading to longer wait times and order inaccuracies.

Pricing

Several customers mentioned that prices seemed high, with some feeling that the value did not match the cost.
  • SB
    Shannon Brown
    1 day ago
    5.0
    Love how clean the bathrooms are! Love the happy smiles on the employees faces!! Love how i feel like in at home whenever I visit!! By far the best location in town!!
  • LB
    Lisa Brown
    6 days ago
    5.0
    Gotta live my beef heart ❤️
  • BB
    Bev Black
    Dec 28, 2025
    5.0
    I always grab a Classic sandwich for when I want something different. Never disappoints. Idid want to try the new steak bites, but they were out again. The employees are always so nice here. The only problem I have coming to this particular location is the drive thru. If I'm in my car I can use the drive thru. But I have to be very careful while driving my truck. I will park it instead and go in to order. But doesn't stop me when wanting my classic.
  • HL
    Hassie Lisenbee
    Dec 11, 2025
    5.0
    Restaurant is clean inside. Service is usually very quick and employees have been very friendly everytime I come here. Food is tasty as it always has been through the years. Would recommend this location!
  • NC
    Nathan Cook
    Nov 2, 2025
    5.0
    I've been there twice, and everytime they get your order out quick and correct. Very friendly inside.