Arby's

4.1
1238 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6799 Bandera Rd, San Antonio, TX
78238, United States

Hours

Reviews

4.1
1,238 reviews
5 stars
666
4 stars
304
3 stars
126
2 stars
62
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and accommodating staff, while others reported surly attitudes and poor communication.

Food Quality

Food quality varied significantly; while many enjoyed fresh and hot meals, others encountered issues with incorrect orders, cold food, and unsanitary conditions.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported filthy conditions and a lack of attention to maintaining a clean dining area.

Pricing

Customers expressed concerns about high prices for meals, with some feeling the value did not match the cost.
  • JR
    John Rentz
    Dec 16, 2025
    5.0
    It's an Arby's. Food was hot and fresh. Employees were friendly.
  • CM
    C Mick
    Dec 10, 2025
    1.0
    Walked in. Male taking our order was nothing but attitude. When we had enough and said "Never mind" he said "Whatever". I had to pull my wife out. Skip it. The 1604 and Bandera location is always 5 star. Travel a little further for the best Arby's experience.
  • MV
    Michael Valdez
    Dec 6, 2025
    5.0
    I Love this Arby's good food and great service.
  • LP
    Larry Polinard
    Nov 9, 2025
    1.0
    Was shorted half my order. The other half was incorrect. Called several times to speak to mgr. Never came to phone. Left messages Never returned my calls. Had enough of their poor service. Will not go back & do not recommend.
  • CG
    Connor G
    Nov 3, 2025
    1.0
    I love Arby’s. But I’ll never return here. There was a 4-5inch long black hair inside the wrap on my chicken slider that a lady with black hair handed me in the drive through. When I confronted them about it they said nobody has long hair and the cook has no hair. Like are my eyes not real? That hair certainly was.