Brand Certified
El Pollo Loco
3.9(1174 reviews)
Certified by El Pollo Loco • May 03, 2026
Business Details
4645 West Commerce St, San Antonio, TX
78237, United States
Certified by El Pollo Loco • May 03, 2026
(210) 436-1595
Certified by El Pollo Loco • May 03, 2026
https://restaurants.elpolloloco.com/tx/san-antonio/4645-west-commerce-st
Certified by El Pollo Loco • May 03, 2026
About
Certified by El Pollo Loco • May 03, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • May 03, 2026
Hours
Certified by El Pollo Loco • May 03, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.9
1,174 reviews
5 stars
627
4 stars
217
3 stars
122
2 stars
51
1 star
157
- CTCatalina Torres3 days ago5.0Went with my family very friend feel welcome food was delicious 🙃
- MGMaria Gil3 days ago1.0Fui a esta tienda a la cual no se la recomiendo a nadie el servicio no es buena en la parrilla avia solo.un pollo del cual no picaron para darme mi orden. Nose de donde sacaron el pollo q me dieron uno problemas con mi tarjeta y la gerente vino atenderme en chanclas de baño muy mal aspecto
- JGJenny GutierrezApr 27, 20265.0I really enjoyed visiting this place , it was a unique experience i was treated very, William and i am extremely satisfied with the service provided at this location i highly recommend it just one suggestion turno up the air con conditioning
- AVAdrian Cristo ViveApr 18, 20262.0Restaurant needs upgrades, it was filthy, flies, tiles unglueing off side wall.
- ERErika RamirezApr 7, 20265.0La experiencia fue increíble, me gustó mucho pollo loco tenía tiempo sin venir y vine y fue increíble servicio la comida muy buena y todo limpio el equipo se sabe desenvolver solo
Frequently Asked Questions About El Pollo Loco
What are the general operating hours of El Pollo Loco at 4645 West Commerce St, San Antonio?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer dine-in service and what are the hours?
Yes, El Pollo Loco offers dine-in service from 10:00 AM to 10:30 PM every day.
Is there a drive-through option available at El Pollo Loco and when is it open?
Yes, the drive-through is available daily from 10:00 AM to 10:30 PM.
Can I order food for delivery from El Pollo Loco?
Yes, El Pollo Loco offers delivery service to customers.
What payment methods are accepted at this El Pollo Loco location?
They accept American Express, Discover, and Visa credit cards.
How can I order from El Pollo Loco online?
You can order online through their website at https://order.elpolloloco.com/menu/west-commerce-st-n-general-mcmullen-dr or via the El Pollo Loco app available in the App Store.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican-style dishes centered around fire-grilled chicken and handmade salsas and guacamole.
Is there a nearby fast food restaurant option other than El Pollo Loco?
Nearby fast food restaurants include Jack in the Box, Whataburger, Pizza Patrón, and Wingstop, providing other meal options in the area.
Are there nearby services to assist with car needs or insurance near El Pollo Loco?
Yes, nearby you can find Trevi Auto Sales for car purchasing, Fred Loya Insurance and Payless Auto Insurance Family & Tax Service for insurance needs, and Advance Auto Parts for vehicle supplies.
What convenience or financial services are located near this El Pollo Loco?
Nearby are Chase ATM, The Exchange Network ATM, LibertyX Bitcoin ATM, Walgreens pharmacy, RX Plus Pharmacy, and Western Union for money transfers.
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