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Wendy's

3.7
(1195 reviews)

Business Details

5555 Sherwood Way, San Angelo, TX
76904, United States
(325) 947-3231

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 Sherwood Way, San Angelo, TX
76904, United States

Hours

Reviews

3.7
1,195 reviews
5 stars
483
4 stars
283
3 stars
179
2 stars
72
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong modifications.

Management Issues

Feedback indicated a lack of effective management, with complaints about unprofessional behavior and inadequate staff training.
  • MH
    Michael Hodges
    3 days ago
    1.0
    Had ordered a Dave’s double. Got home and started eating, bit into it and was just about raw. Never had this happen before. Won’t be back
  • FP
    family Pictures
    Feb 24, 2026
    1.0
    Ordered kids meals for my boys and it was cold and disgusting. And they have horrible rude service.
  • PW
    Peter Walsh
    Feb 13, 2026
    1.0
    The absolute worst customer service I’ve ever had. I never ordered because I walked out since we waited almost 10 minutes to order while the two groups of people in front of us waited longer. Don’t ever go here if you want to eat Fast Food!!!!
  • AD
    audrey davis
    Feb 8, 2026
    1.0
    There are 5 people working and only 1 is using gloves. I watches a guy grab frozen meat patties to put on the grill then reach in the bun bag. 😣
  • XX
    Xagot
    Jan 30, 2026
    5.0
    Wendy’s is a reliable fast-food restaurant known for fresh ingredients and made-to-order meals. The menu features juicy burgers, crispy chicken sandwiches, salads, and classic sides like fries and Frostys. Service is usually quick and friendly, making it a convenient option for lunch, dinner, or a quick bite on the go.

Frequently Asked Questions About Wendy's

Is Sherwood Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Sherwood Way?

The drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and from 7:30 AM to 2:00 AM on Sundays.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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