Wendy's

3.7
1180 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5555 Sherwood Way, San Angelo, TX
76904, United States

Hours

Reviews

3.7
1,180 reviews
5 stars
478
4 stars
283
3 stars
179
2 stars
71
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and inattentive behavior.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms.

Management Issues

Complaints about unprofessional management and lack of proper training for staff were common.
  • CA
    Caitlyn Allen
    Nov 15, 2025
    1.0
    I orderd the chicken tenders and it was like rubber my teeth couldn’t even get through it just bounced right off. I was just here yesterday and got the chicken sandwich it was delicious so I thought I’d try the tenders… DONT DO IT . I’m pregnant and I’m still hungry and sad because it wasn’t satisfying at all.. :(
  • JL
    Janet Leonard
    Oct 30, 2025
    5.0
    Had breakfast there was really good
  • JM
    Joe Murley
    Oct 19, 2025
    4.0
    I personally love Wendys
  • RC
    R C
    Oct 5, 2025
    1.0
    An odd dine-in experience at Wendy’s San Angelo My husband and I stopped by for lunch and ordered for dine-in. He politely asked if his burger could be made without cheese, but the cashier said all their burgers “must come with cheese” and couldn’t customize it — which was surprising since most places can easily make small adjustments. Then, when our order was ready, the cashier called my husband’s name twice. Since he was busy taking his afternoon pills, I went to pick it up for him, but the cashier refused to hand it to me just because the name wasn’t mine. I had to ask my husband to get up just to claim the food — even though the dining area only had about six people inside. To top it off, the floor was wet, and some tables had spilled water that no one bothered to clean or dry. Overall, the staff seemed inattentive and not very welcoming. Definitely not the kind of experience we expected from Wendy’s.
  • BR
    bonnie Rodriguez
    Aug 31, 2025
    1.0
    Had to wait for casher she kept going to the back n not helping on customer's waiting for her to take there order so we left

Frequently Asked Questions About Wendy's

Is Sherwood Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.