Certified by Twisted Root Burger Co. • Feb 08, 2026
Burger Joint
With high-quality made-to-order burgers, a ‘come as you are’ environment and a strange reverence for Chuck Norris, there’s no place else quite like Twisted Root. Way back before ‘gourmet burgers’ was a thing, Chefs Jason Boso & Quincy Hart decided to build a restaurant around half-pound, fresh ground burgers with a menu that allowed customers to build their own burgers with a list of crazy and inventive toppings. The two met in culinary school, after jobs in stock brokerages and telephone line repair. After paying their dues working the line at The Four Seasons & Pappas Bros, Jason & Quincy finally opened Twisted Root Burger Co. in the Deep Ellum neighborhood of Dallas, Texas in 2006. Twisted Root appeared on the second season of Diners, Drive-Ins, and Dives with Guy Fieri (2009) and suddenly Twisted Root was a dining destination in Dallas. While Twisted Root Burger Co. has seen incredible growth, Jason & Quincy have stuck to their roots and their senses of humor, using a hands-on approach to high-quality, fresh food in an casual atmosphere with tons of personality.
Location
Certified by Twisted Root Burger Co. • Feb 08, 2026
Certified by Twisted Root Burger Co. • Feb 08, 2026
Reviews
4.4
3,435 reviews
5 stars
2,334
4 stars
656
3 stars
222
2 stars
92
1 star
131
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the burgers and sides, there were numerous complaints about food being cold, undercooked, or of poor quality.
Service Issues
Several reviews highlighted inconsistent and rude service, with staff appearing uninterested or overwhelmed.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, restrooms, and pest issues, which detracted from their dining experience.
Atmosphere
The restaurant's atmosphere received mixed reviews; some enjoyed the quirky decor and river view, while others noted it felt neglected and unwelcoming.
Pricing Concerns
Many customers felt the prices were too high for the quality of food and service received, leading to disappointment.
JD
Joe J. Diaz
1 day ago
5.0
Great experience, I went with the classic burger. Large portions, bring your appetite.
DL
Daniel Lara
Jan 24, 2026
5.0
It was a little dead but also people were probably out getting ready for the storm. That watermelon tea was delish, my fav
GY
Gerry Yung
Jan 22, 2026
5.0
Sat outside and enjoyed the view with my pup.
JM
Julian medina
Jan 14, 2026
1.0
Walked in the place sat in a table sat there for about 10 minutes and I didn’t even get a menu.
I was the only person in the establishment besides staff. I wouldn’t even give this place a star
MW
Michelle Williams
Dec 27, 2025
3.0
We typically make a point to go to Twisted Root when we are in town. We were in yesterday and I will say we were disappointed in the friendliness of employees. The girl (had stars on her face) taking orders seemed annoyed she had to be at work. While we were ordering another employee came over to note a mistake in a previous order and she said it was all the people’s fault because they didn’t order the right thing, not hers. We ordered in three separate orders, mine being the last. The rest of the family was halfway through eating and I hadn’t gotten my food. I walked over to the Order counter to check on my order. Another worker asked if I needed something and I told her I was waiting on my order since the rest of my family was almost through eating and I didn’t have my food. She just walked away. I did finally get my food a few minutes later. While the burger was delicious, I am disappointed in the level of customer service. If you don’t enjoy interacting with people you should find a different type of job.
Frequently Asked Questions About Twisted Root Burger Co.
What kind of food does Twisted Root Burger Co. specialize in?
Twisted Root Burger Co. specializes in high-quality, made-to-order half-pound burgers with a variety of inventive toppings in a casual atmosphere.
What are the operating hours of Twisted Root Burger Co. in San Angelo?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Where is Twisted Root Burger Co. located in San Angelo?
Twisted Root Burger Co. is located at 333 S Chadbourne St, San Angelo, TX 76903.
Can I order food online from Twisted Root Burger Co.?
Yes, you can order online through their website, which encourages customers to do so.
What is the phone number to contact Twisted Root Burger Co. in San Angelo?
You can reach Twisted Root Burger Co. by phone at +1 325-653-7668.
What is the atmosphere like at Twisted Root Burger Co.?
The atmosphere is casual and welcoming, embracing a ‘come as you are’ vibe with lots of personality and a touch of humor.
Is Twisted Root Burger Co. featured on any TV shows?
Yes, Twisted Root appeared on the second season of Diners, Drive-Ins, and Dives with Guy Fieri in 2009, which helped it become a dining destination.
What nearby parks are close to Twisted Root Burger Co. for visitors interested in outdoor activities?
Nearby parks include Concho Riverwalk, The Bosque, Neff's Park, and Bart Dewitt Park, which are great spots to enjoy nature before or after your meal.
Are there public transportation options close to Twisted Root Burger Co. in San Angelo?
Yes, Union Bus Center is nearby, making it convenient for customers to reach Twisted Root by bus.
What other dining or social venues are near Twisted Root Burger Co. for customers looking to extend their visit?
Nearby venues include Angry Cactus, a bar and American restaurant, and The Casual Pint San Angelo, a pub and bar, offering additional food and drink options.
Brand Certified Facts from Twisted Root Burger Co.
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Certified February 08, 2026Yext Knowledge Graph
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