Business Details
About
Burger Joint
With high-quality made-to-order burgers, a ‘come as you are’ environment and a strange reverence for Chuck Norris, there’s no place else quite like Twisted Root. Way back before ‘gourmet burgers’ was a thing, Chefs Jason Boso & Quincy Hart decided to build a restaurant around half-pound, fresh ground burgers with a menu that allowed customers to build their own burgers with a list of crazy and inventive toppings. The two met in culinary school, after jobs in stock brokerages and telephone line repair. After paying their dues working the line at The Four Seasons & Pappas Bros, Jason & Quincy finally opened Twisted Root Burger Co. in the Deep Ellum neighborhood of Dallas, Texas in 2006. Twisted Root appeared on the second season of Diners, Drive-Ins, and Dives with Guy Fieri (2009) and suddenly Twisted Root was a dining destination in Dallas. While Twisted Root Burger Co. has seen incredible growth, Jason & Quincy have stuck to their roots and their senses of humor, using a hands-on approach to high-quality, fresh food in an casual atmosphere with tons of personality.
Location
Hours
Reviews
4.4
3,430 reviews
5 stars
2,329
4 stars
656
3 stars
223
2 stars
92
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers for being delicious and well-seasoned, but there were also numerous complaints about cold, soggy fries and inconsistent food quality.
Service Issues
Several reviews highlighted rude or uninterested staff, slow service, and poor management, leading to a disappointing dining experience.
Cleanliness Concerns
Multiple customers reported unsanitary conditions, including dirty tables, flies, and pest issues, which negatively impacted their overall experience.
Atmosphere
The restaurant's atmosphere was generally appreciated for its fun and quirky vibe, but some noted it was marred by noise and cleanliness issues.
- MOMartina OliveraDec 28, 20254.0The food was tasty, but I felt the place was a bit neglected, kind of dirty. Still, the service was good, and we enjoyed spending time there by the river
- MWMichelle WilliamsDec 27, 20253.0We typically make a point to go to Twisted Root when we are in town. We were in yesterday and I will say we were disappointed in the friendliness of employees. The girl (had stars on her face) taking orders seemed annoyed she had to be at work. While we were ordering another employee came over to note a mistake in a previous order and she said it was all the people’s fault because they didn’t order the right thing, not hers. We ordered in three separate orders, mine being the last. The rest of the family was halfway through eating and I hadn’t gotten my food. I walked over to the Order counter to check on my order. Another worker asked if I needed something and I told her I was waiting on my order since the rest of my family was almost through eating and I didn’t have my food. She just walked away. I did finally get my food a few minutes later. While the burger was delicious, I am disappointed in the level of customer service. If you don’t enjoy interacting with people you should find a different type of job.
- ACAndrea CallerosDec 16, 20255.0We stopped at Twisted Root Burger Company while traveling for my son’s basketball game, and it was the perfect choice. I ordered the Gosh Jam It Burger, and it was absolutely amazing—juicy, flavorful, and packed with the perfect balance of sweet and savory. Easily one of the best burgers I’ve had in a long time! The atmosphere was fun and laid-back, the service was friendly and efficient, and the food came out hot and fresh. You can tell they take pride in what they serve. This is the kind of place that hits the spot after a long day of work and then traveling out of town for games. If you’re in San Angelo and craving a great burger, Twisted Root is a must. I would definitely stop here again the next time we’re in town!
- KMKathy McphersonDec 16, 20255.0Great burgers, we split the Millionaire burger and an order of misc fried things. The pickle bar is unusual, they are all strong. The best part-- we could take our puppy because she's allowed on the back patio. This means we will be returning since we can both eat there at the same time.
- ICIsabelle ChavezDec 12, 20251.0I users to love this place, within this last year they have gone downhill so much it’s disappointing. I went and the staff is very rude. Sit down to eat my sandwich and there’s mold on my buns! thank god i check out my food before I eat, I’ve seen multiple people say they got food poisoning from here. Took it back, once again they were very rude and took forever to get it out, keep in mind it wasn’t busy maybe 3 other ppl there. 50$ for two moldy burgers and some fries. Never again am I going until management changes.
Frequently Asked Questions About Twisted Root Burger Co.
What kind of food does Twisted Root Burger Co. specialize in?
Twisted Root Burger Co. specializes in high-quality, made-to-order half-pound burgers with a variety of inventive toppings in a casual atmosphere.
What are the operating hours of Twisted Root Burger Co. in San Angelo?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Where is Twisted Root Burger Co. located in San Angelo?
Twisted Root Burger Co. is located at 333 S Chadbourne St, San Angelo, TX 76903.
Can I order food online from Twisted Root Burger Co.?
Yes, you can order online through their website, which encourages customers to do so.
What is the phone number to contact Twisted Root Burger Co. in San Angelo?
You can reach Twisted Root Burger Co. by phone at +1 325-653-7668.
What is the atmosphere like at Twisted Root Burger Co.?
The atmosphere is casual and welcoming, embracing a ‘come as you are’ vibe with lots of personality and a touch of humor.
Is Twisted Root Burger Co. featured on any TV shows?
Yes, Twisted Root appeared on the second season of Diners, Drive-Ins, and Dives with Guy Fieri in 2009, which helped it become a dining destination.
What nearby parks are close to Twisted Root Burger Co. for visitors interested in outdoor activities?
Nearby parks include Concho Riverwalk, The Bosque, Neff's Park, and Bart Dewitt Park, which are great spots to enjoy nature before or after your meal.
Are there public transportation options close to Twisted Root Burger Co. in San Angelo?
Yes, Union Bus Center is nearby, making it convenient for customers to reach Twisted Root by bus.
What other dining or social venues are near Twisted Root Burger Co. for customers looking to extend their visit?
Nearby venues include Angry Cactus, a bar and American restaurant, and The Casual Pint San Angelo, a pub and bar, offering additional food and drink options.