Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect items, contributing to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and flies, which detracted from their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members, indicating that experiences can vary.
SL
Samantha Leblanc
Feb 4, 2026
2.0
Food was cold ! Not only that but they got my husband’s order wrong TWICE!! And the manager that is there now was rude as hell
NL
Niko Lor
Jan 11, 2026
5.0
Great speedy service
XB
Xalva B&X
Dec 21, 2025
1.0
More than 15min wait for pancakes that should already been made . i’ll just drive to a drive thru mcdonald’s next time ….
BG
Brandon. Griggs
Oct 29, 2025
1.0
I would give this place negative stars if it would let me. Service was terrible. Stood in line for a while and the guy working the register looked at me and walked off finally came back to the front looked at me again and walked back to the back. Place is trashy also
VD
Vanessa Deluca
Oct 21, 2025
5.0
So I heard that the McDonald's Halloween Buckets were in so didn't want to miss this or then sell out as fast as they come in like Burger King did.I was hoping for the cat but I got the ghost which is cool along with stickers It came with 6 piece chicken nuggets,small fries,and chocolate milk.Of course I had to also play the ne McDonald's Monopoly Game in which I did win Food and got some pretty good properties.Of course though are little sneaky pug decided he wanted the burger .I didn't even see him take it and leave .He scarfed it down though.Was not Happy about it though .So I tried once again to order from Door Dash keeping my fingers crossed that this time I would actually get my order.Last time I did not but thankfully now they are giving you secret pass numbers you have to give you're delivery driver so I did get my order nearly and carefully packed they put my Bucket kids meal in another bag .Driver was cool and delivery went good.Thankfully Door Dash was cheaper than other's.