Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, with some describing the staff as rude or unhelpful.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the dining area and restrooms, with reports of dirty tables and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or improperly prepared items, as well as missing components in their orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that the food was good when it was prepared correctly.
IC
Irving Caceres
3 days ago
1.0
Terrible service. I went to pick up a Dor Dash order and nothing happened; they didn't attend to me for 20 minutes.
CC
Clarissa
Feb 11, 2026
1.0
Horrible service! Dont ever go here i just recently went and they forgot almost our whole order and when my husband went in there the man in the back started yelling at him saying “i know I didn’t forget yalls food!” And kept repeating it. Overall horrible experience and customer service.
HR
H R
Feb 7, 2026
1.0
Went on 2-6-26 to dine in. Waited well over 20 mins for our food and had to actually get up and say something to a worker. Multiple customers waiting on food at the counter and no one acknowledged there presences till a lady had to yell into the back to get the attention of someone. My wasn't even warm when I got it. Missing a big mac and ice cream cone. Focus was in the drive thru. Dining area was dirty, napkins, french fries, old drinks, trays on multiple tables. Teas containers were empty and sticker had last made at 12:30 pm. Last time I will be going to this McDonald's. Pathetic employees
SS
Samantha Sentena
Jan 30, 2026
1.0
Honestly if i could do ZERO STARS, i would. GOD-AWFUL service, tried getting them to understand my order three different times over 45 minutes, and still got it wrong. They are BEYOND LOST. Seems like nearly every other person was frustrated and upset about something wrong with their order. They need to do better, this is not acceptable.
JS
Jarrod B Scott
Jan 26, 2026
5.0
Very clean. Extremely fast service and nice people there. This is my favorite McDonald's.