McDonald's

3.5
1769 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4330 Southwest Blvd, San Angelo, TX
76901, United States

Hours

Reviews

3.5
1,769 reviews
5 stars
620
4 stars
368
3 stars
347
2 stars
144
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many reviews mentioned unsatisfactory food quality, including burnt items and incorrect orders.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and facilities.

Staff Attitude

Numerous reviews highlighted rude or unhelpful staff, contributing to a negative dining experience.

Positive Experiences

A few customers praised specific staff members for excellent service and noted that the food was good when prepared correctly.
  • HS
    Heather Saunders
    Dec 23, 2025
    1.0
    It literally looks like they had extra food sitting out, and then reheated it. It's burnt on the outside and cold on the inside only McDonald's can pull that one off!!!
  • BF
    Brandon Fletcher
    Dec 20, 2025
    1.0
    I hate leaving bad reviews but this location has really gone downhill since reopening. The last time I was here there were 5 aggravated customers (including myself) waiting a long time for someone to come out of hiding in the back. One of them, much like myself, had been coming to this location for over twenty years and we got into a conversation over how bad it has gotten here. I got tired of waiting and left. I tried explaining this to the manager just now (since people were actually at the front counter today) and she was rude she dismissive. I don't think she even comprehended what I was talking about. I keep giving this location more chances to improve and every time I do, I end up regretting it.
  • DP
    Drew Pewitt
    Dec 19, 2025
    1.0
    Now the breakfast burritos are frozen and terrible quality like the rest of America. Thats one thing I loved about coming into town for xmas was knowing I was getting the legit southwest breakfast burritos now its the frozen microwaved poisoned crap. Fix this immediately
  • BA
    Brandon Anderson
    Dec 17, 2025
    1.0
    Twice now I haven't had very good service or have had issues. First visit was missing items and then waited inside for a long time to talk to someone and then had to wait even longer for the items missing from our order to go order. Second visit was an order through the app and then they canceled it and I have to wait for refund for 1-3 days and I had to reorder it and it again took a long time to get the food. No one really helps much at the front area and everyone is off in the cooking area. Definitely changed from before and continues to disappoint.
  • CA
    Constance Alvarez
    Dec 5, 2025
    1.0
    We went in as school order and called them prior to us coming giving them time to prepare. We have never had any trouble with other Mc Donald’s. We are still waiting for two orders for one of the kids for a while now. The guy writing our names down put random people in our party, mixed up orders, and had such bad hand writing we couldn’t tell who’s was who’s. We had multiple people get their orders changed because they kept giving us the wrong orders. The tables weren’t that clean having wrappers and food stains on the tables and the ketchup dispenser was so built up we couldn’t tell who’s barely get any out.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's San Angelo location?

McDonald's at 4330 Southwest Blvd is open every day from 4:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the drive-thru service available at McDonald's San Angelo?

The drive-thru is open daily from 4:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.