McDonald's

3.5
1749 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4330 Southwest Blvd, San Angelo, TX
76901, United States

Hours

Reviews

3.5
1,749 reviews
5 stars
619
4 stars
364
3 stars
346
2 stars
144
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service from staff, including rudeness and lack of attention.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect items, cold food, and unsatisfactory meal preparation.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including unsanitary conditions in the dining area and bathrooms.

Staff Attitude

Many customers noted that staff appeared unhappy or indifferent, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and highlighted the restaurant's clean and modern appearance.
  • MJ
    Matt Jeffers
    6 days ago
    2.0
    This specific location can not get it to gether burnt muffin for breakfast and no salt on the fries at lunch and why do they make you pull up when no one else is there???
  • AM
    Alexis Mackey
    Nov 3, 2025
    1.0
    Horrible customer service from the GM. Because of this, McDonald’s as a whole will not be getting a penny out of me ever again, they can’t sub sausage for a hash brown and they want to charge $2 even though I don’t eat meat due to being vegetarian. The employee said I could swap it out he even put a special request, but that GM said it’s not allowed, she needs to train her employees better. This is upsetting. I will never eat at this McDonald’s and neither will many people I know. Oh and also, I got the dang sandwich anyway but no hash brown (for the McGriddle) so I was annoyed and said charge me the hash brown and the GM had a smirk like as if to say “yeah I won and you’re gonna give me your money” which was horrible. Oh and she made sure to point at her shiny badge when she said she was a GM, lol.
  • DR
    David Robin
    Oct 31, 2025
    1.0
    Slowest drive through I've ever seen
  • GF
    Gina Fletcher
    Oct 28, 2025
    5.0
    Beautiful restaurant, employees were nice but understaffed.
  • LT
    Lucent Tenebris
    Oct 24, 2025
    5.0
    A gentleman named helped me at McDonald’s today and did an amazing job. He was fast, friendly, and went above and beyond to make sure everything was right. The food was fresh and delicious, and his professionalism really stood out. I believe he’s a shift leader, and he clearly takes pride in his work.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's San Angelo location?

McDonald's at 4330 Southwest Blvd is open every day from 4:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the drive-thru service available at McDonald's San Angelo?

The drive-thru is open daily from 4:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.