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H-E-B

4.6
(3218 reviews)

Business Details

(325) 942-9044
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3301 Sherwood Way in San Angelo, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3301 Sherwood Way, San Angelo, TX
76901, United States

Hours

Reviews

4.6
3,218 reviews
5 stars
2,329
4 stars
609
3 stars
152
2 stars
47
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising helpfulness while others report rude behavior and poor service.

Product Quality

Customers appreciate the fresh food and variety, but there are complaints about expired items and incorrect orders.

Checkout Experience

Long wait times at checkout and issues with self-checkout staff have been highlighted as areas needing improvement.

Store Cleanliness

While many find the store clean and well-stocked, there are reports of unsanitary conditions in bathrooms.

Curbside Pickup

Curbside service is generally praised, but there are complaints about order accuracy and delays.
  • MM
    Matt
    today
    4.0
    Only stopped in for fuel for my pickup when passing through. Fuel was same price as truck stops on main roads. Never went inside the store; paid at pump
  • JC
    Jonathan Castillo
    Feb 18, 2026
    5.0
    Major W, Fresh food, Cheap
  • KH
    Kristin Harper
    Feb 7, 2026
    5.0
    Still exceeds my expectations Im runner for favor and they did an awesome update and it makes shop and pay process so much faster!!!!!
  • BJ
    Bill Jowers
    Jan 15, 2026
    1.0
    I received a call from curbside that I need to be on time for my curbside pickup or have my orders cancelled per a new policy in 2026. The guy who called lectured me about it. — Fast forward 3 days and I’m here picking up my small curbside order. I’m here 5 minutes before my scheduled pickup time of 5PM. 20 minutes later and they’re still shopping for my small order. — Don’t call and lecture and threaten cancelling my orders if I’m not on time if you can’t have my order ready on time. HEB, that is called a double-standard and you failed me once again for the 20th time.
  • SG
    Sonny Gammill
    Jan 10, 2026
    2.0
    I had one of the worst experiences ever at this HEB and 4 years after that it's always been the most incredible I have finally decided to go ahead and give another review. The grocery manager is absolutely incredible checkout manager is actually incredible he's got a really hard job.. But I'm so tired of having to buy my groceries because my bags were not put in my cart and I'm getting tripped because they were so confident I absolutely should not have to double check my bags as I put them in my vehicle. This is the third time this year that I have to shop back for the ingredients. I get this to work five stars earlier but I have to retract now because this is the third or fourth time that I didn't get all my groceries there was absolutely four people there talking about Valentine's Day and they did not flag us down walking away I am so sick of it I've had to call the hotline and then my groceries are not saved I have to reshop my last review was nothing but incredible but I'm so tired of having to come back and pick up my groceries and reshop

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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