H-E-B

4.6
3210 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 3301 Sherwood Way in San Angelo, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
3301 Sherwood Way, San Angelo, TX
76901, United States

Hours

Reviews

4.6
3,210 reviews
5 stars
2,323
4 stars
609
3 stars
152
2 stars
46
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising friendly service while others report rude behavior and poor management.

Product Quality

Customers appreciate the freshness and variety of produce, but there are complaints about expired items and issues with special orders.

Store Cleanliness

The store is generally noted for being clean, though some customers reported unsanitary conditions in the bathrooms.

Checkout Experience

Many customers expressed frustration with long lines and the efficiency of self-checkout, suggesting a need for more staff at checkout.

Curbside Service

Curbside pickup is generally well-received, with reports of friendly and helpful staff, although there are occasional issues with order accuracy.
  • SG
    Sonny Gammill
    2 days ago
    4.0
    Always busy but somehow always clean and organized! One of the sushi guys gives me a nod anytime I come in and it cures my crippling social anxiety for at least a moment before I go back to looking really mean so nobody will speak to me.
  • CK
    Christopherlee Kelley
    Dec 31, 2025
    5.0
    Best place ever! Plenty of options to choose from. We need one in Oklahoma asap!
  • MH
    Malinda Huffman
    Dec 30, 2025
    2.0
    I just left this store. Left me first start off by saying my basket was fairly full. There was a girl on her phone at the 15 items or less check out and no one in line or coming up, so I started to get in her line. A gentleman directing customers directed to another line 3 people deep with full baskets, while she sat there with nothing to do and then her directed someone else into line next to me with people in it (they had less in their basket than me). I understand these lanes are to expedited people but I would think since common sense would come into play that when there are lines other places to redistribute people to help other cashiers and your customers, others stores have a adapted this policy. Frustrated and not happy the my normal store, maybe not anymore…
  • JK
    Jackie Keefer
    Dec 24, 2025
    5.0
    Every employee has the holiday and generous spirit! It's a madhouse of flying shoppers lol thank you, HEB! Merry Christmas and a prosperous 2026
  • JL
    Jason Lee
    Dec 21, 2025
    3.0
    I do not know if the bagger was a manager or a trained bagger, but please: Do not throw fruit into the bags you load into our carts, do not overload the bags of items that can be damaged, and keep the pineapples away from bags such as cheese. Pineapples have spikes and I do not appriciate having perforated goods. Replacing the items is not worth the cost of gas to come back to the store. Outside of the bagging of our goods, y'all have great prices, great diversity of items, and a friendly store

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.