Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning incorrect orders, cold items, and overall decline in food standards.
Cleanliness
Some customers praised the cleanliness of the location, while others noted issues such as lack of paper towels in restrooms.
Speed of Service
Many reviews indicated slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable food.
AS
Amber Schornstein
Nov 13, 2025
2.0
Ordered soup.... chicken and dumplings... got a fork to go with it.... guess ill eat it cold in an hour when I get home to a spoon.... thanks....
CK
Cathy Kerr
Nov 5, 2025
5.0
Great food
MM
Michael McGilberry
Oct 29, 2025
1.0
In orderd 2 tacos and a Chicken Taco salad! First, the speaker on the drive thru is so low during lunch that you can’t hear what the cashier is saying. Second, my chicken taco salad was horrible. It looked nothing like the advertisement on the menu! All ingredients put together still only made 1/4 of the actual taco bowl! If you didn’t want to take my order or make the salad correctly I could have taken my money to another business for a decent salad! What a complete ripe off and a waste of money.
JM
Joe Murley
Oct 19, 2025
5.0
Love me some dairy queen. They've always got the best stuff. I'll go back again & again.
DE
Dylan Easterly
Oct 16, 2025
1.0
If I could give a 0 star review I would. I had the worst experience at this location tonight. First of all it’s very rude and disrespectful to interrupt your customers when they are trying to order. Then rushing them is also rude and unprofessional. Then when I pulled up to the window and paid the cashier tried handing me my drink ice cream and card to me all at once and spilt the ice cream all over me and I proceeded to hear him blame me for spilling it when the other person in my car clearly witnessed him spill it on me. Then the new promo comes with a cup and I asked for the cup when I ordered and did not receive said cup and when my girlfriend asked if they had any left in a polite manner the cashier flat out ignored her comment and shut the window. I proceeded to wait another 10-15 minutes in the drive thru waiting for my food covered in ice cream. Ive been coming to Dairy Queen since I was a child and this was the worst experience I’ve ever had. I will not be returning to this location ever again. I’m a manager myself at my job and if my employees acted like the ones I dealt with tonight I would either write them up or have them fired and out my door ASAP. Do better DQ