Business Details
About
Mexican Restaurant
Chipotle Knickerbocker is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
195 reviews
5 stars
73
4 stars
17
3 stars
18
2 stars
22
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.
Food Quality
While some customers enjoyed the food, many complained about portion sizes, cold food, and inconsistent quality.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and poor handling of online orders.
- VMVinai Kumar MeruvaDec 31, 20255.0Nice place, had dinner at 8pm and it was good. Service is quick and supportive.
- MBMonique BautistaDec 24, 20252.0They skimp me on my food
- XXX XDec 6, 20251.0Staff obviously going through training but the one worker who seemed more experienced rushed me through my order when I was the only person in line. I had my toddler with me and so couldn’t watch my food being made and of course I was shorted on everything. Asked for lots of lettuce and I got literally 7 pieces of lettuce. Only received 2 tortillas for the kids meal and I didn’t notice that because I was being rushed through the other half of my order while also trying to wrangle a toddler. Asked if the barbacoa was spicy because I had never had it and it was for my toddler and only got attitude from the worker. Drink area was gross, sugar spilled all over and trash littered throughout. Both chipotles in this town are sub par but this one is worse.
- SMShawn MoerkeNov 13, 20255.0Monica was very professional, our food looked great, and was great! Food place was very very clean, she was very kind. She would be great for the management position
- MDMatthew DanielsNov 5, 20253.0So I ordered food from base and a friend of mine went and picked it up. When you brought it back the amount of food was extremely skimmed and I'm guessing because they didn't have to look at a customer and was busy and it was convenient to throw a couple scoops in and send it on its way. Also the drink I ordered wasn't with my food. However, I called them and they said to come back in when I could and I did and the lady that I talked to definitely made it right. Gave me everything I paid for fresh in person and the bull was heaping. As a manager. She definitely did her part to fix the problem and she did it with respect and kindness. The foods seem to be much more fresh which stays consistent with everything. I've heard about that specific store. But being honest I have to say the initial experience. I was very displeased so there are mixed emotions on my personal experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on S Jackson St in San Angelo offer?
Chipotle offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 3515 S Jackson St?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle meals online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in San Angelo by phone or email?
You can call them at +1 325-276-4698 or email at TX.4213.Knickerbocke@chipotle.com.
Does Chipotle have any loyalty program for customers?
Yes, customers can earn rewards and get exclusive offers by signing up for Chipotle Rewards.
What is Chipotle's philosophy on food and ingredients?
Chipotle follows "Food with Integrity" principles, prioritizing real ingredients from farms practicing humane and sustainable methods, and using classic culinary techniques without artificial additives.
Are there other Mexican restaurants near Chipotle at 3515 S Jackson St?
Yes, nearby Mexican restaurants include Rosa's Cafe and Taco Bell, offering customers alternative dining options in the area.
What other fast-food restaurants are close to Chipotle in San Angelo?
Nearby fast-food options include Raising Cane’s, Chick-fil-A, and Texas Burger which offer a variety of chicken and burger meals.
Are there recreational activities near Chipotle on S Jackson St?
Yes, nearby tennis enthusiasts can visit John Glenn Middle School Tennis Courts and the Concho Valley Tennis Association for community tennis activities.
Where can visitors to Chipotle find nearby accommodations?
Nearby hotels include Wingate by Wyndham San Angelo and Fairfield by Marriott Inn & Suites San Angelo, convenient for guests visiting the area.