Business Details
About
Mexican Restaurant
Chipotle Knickerbocker is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
190 reviews
5 stars
71
4 stars
16
3 stars
18
2 stars
21
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and lack of attentiveness.
Food Quality
Food quality is inconsistent; some customers report fresh and flavorful meals, while others complain about cold, stale, or poorly prepared food.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and portion sizes, with many customers expressing frustration over missing items or inadequate servings.
Management
Management is noted positively by some for responsiveness and customer service, but others criticize the lack of oversight and training for staff.
- SMShawn MoerkeNov 13, 20255.0Monica was very professional, our food looked great, and was great! Food place was very very clean, she was very kind. She would be great for the management position
- MDMatthew DanielsNov 5, 20253.0So I ordered food from base and a friend of mine went and picked it up. When you brought it back the amount of food was extremely skimmed and I'm guessing because they didn't have to look at a customer and was busy and it was convenient to throw a couple scoops in and send it on its way. Also the drink I ordered wasn't with my food. However, I called them and they said to come back in when I could and I did and the lady that I talked to definitely made it right. Gave me everything I paid for fresh in person and the bull was heaping. As a manager. She definitely did her part to fix the problem and she did it with respect and kindness. The foods seem to be much more fresh which stays consistent with everything. I've heard about that specific store. But being honest I have to say the initial experience. I was very displeased so there are mixed emotions on my personal experience.
- MLMei LianOct 17, 20255.0It was really nice
- TGTanya Carver GutierrezOct 5, 20251.0I placed on order online issuing the app. What was delivered was in no way what I ordered! And when you try to call the restaurant, you don't get to talk with a person!
- SMSeth MartinezSep 29, 20255.0Finally got off work late and drove all the way to this spot since it's always been my fave location. Walking in felt like being greeted by family! Huge shoutout to Monica—you can tell she's all about supporting her staff and making every customer feel special. After a long day, this was exactly the vibe I needed to end on a good note. Thanks, Monica!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on S Jackson St in San Angelo offer?
Chipotle offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 3515 S Jackson St?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle meals online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in San Angelo by phone or email?
You can call them at +1 325-276-4698 or email at TX.4213.Knickerbocke@chipotle.com.
Does Chipotle have any loyalty program for customers?
Yes, customers can earn rewards and get exclusive offers by signing up for Chipotle Rewards.
What is Chipotle's philosophy on food and ingredients?
Chipotle follows "Food with Integrity" principles, prioritizing real ingredients from farms practicing humane and sustainable methods, and using classic culinary techniques without artificial additives.
Are there other Mexican restaurants near Chipotle at 3515 S Jackson St?
Yes, nearby Mexican restaurants include Rosa's Cafe and Taco Bell, offering customers alternative dining options in the area.
What other fast-food restaurants are close to Chipotle in San Angelo?
Nearby fast-food options include Raising Cane’s, Chick-fil-A, and Texas Burger which offer a variety of chicken and burger meals.
Are there recreational activities near Chipotle on S Jackson St?
Yes, nearby tennis enthusiasts can visit John Glenn Middle School Tennis Courts and the Concho Valley Tennis Association for community tennis activities.
Where can visitors to Chipotle find nearby accommodations?
Nearby hotels include Wingate by Wyndham San Angelo and Fairfield by Marriott Inn & Suites San Angelo, convenient for guests visiting the area.