Service Quality
While many customers praised the friendly and fast service, there were numerous complaints about slow service and incorrect orders.
Food Quality
Customers had mixed experiences with food quality, with some enjoying their meals while others reported cold, undercooked, or poorly prepared items.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
There were mentions of cleanliness issues, particularly regarding the playground and the overall condition of the location.
App Functionality
Customers expressed dissatisfaction with the app's functionality, particularly regarding order ahead features and promotional pricing not being honored.