Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food preparation.
Staff Attitude
Many customers noted that staff members were unhelpful or dismissive, contributing to a negative experience.
Operational Issues
Frequent complaints about the drive-thru being slow, the dining area being closed, and staff being short-handed.
AA
Amanda
Oct 23, 2025
2.0
We came inside to order togo due to a long drive thru line. I've never seen multiple employees but especially the young man working the I side register truly hate their job so badly. We couldnt get eye contact. And the voice was so low, mumbling, monotone, and not towards us, that we could not figure out what was coming out of his mouth. Then I ask another lady behind the counter for 2 of our missing cups. She ROLLED HER EYES and told him she said you didn't give her a cup. But yes CHECK THE RECEIPT and we are missing 2 cups from our terrible service 🤨
RM
Richard “HUNGRY MAN”
Oct 5, 2025
5.0
I've always liked Wendy's especially their nuggets. In my opinion they are better then McDonald's
JC
Jason Clyde
Sep 24, 2025
1.0
Food was alright ehich I dont expect any better from this place, they had me stand in line WITH NO ONE INFRONT IF ME for almost 15 minutes aids level of customer survas
RT
Raymond Torres
Sep 23, 2025
1.0
I was so disappointed I wasn’t able to enjoy my spicy chicken sandwich. Service was decent but food quality was trash. Came across 3 curly hairs on my spicy chicken sandwich.
RG
Ricardo Gonzalez
Sep 16, 2025
5.0
This here Wendy’s is a great example of how the rest of them should operate and look across the country. Clearly, everyone behind the counter is making it happen opposed to most other locations. Great job ladies.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saginaw, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saginaw, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 953-9450.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1317 N. Saginaw Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Saginaw, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1317 N. Saginaw Blvd. in Saginaw, TX?
The drive-thru at this Wendy's location is open every day from 6:30 AM until midnight.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or website for delivery where available.
Is this Wendy's location currently open?
Yes, the Wendy's at 1317 N. Saginaw Blvd. is open and welcoming customers for dine-in, drive-thru, and delivery.
Can I order breakfast at this Wendy's?
Yes, breakfast is served daily at this location. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (817) 953-9450, reach customer care via their website Live Chat or call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there any nearby places where I can do my banking or ATM transactions?
Yes, near Wendy's you can find a Wells Fargo ATM and a PNC bank that provide convenient banking and ATM services.
If I'm visiting Wendy's, what nearby medical facilities are available in the area?
Nearby medical options include Minute Clinic, MinuteClinic at CVS, and Fossil Ranch Dental Care, which can assist with urgent care, walk-in clinic services, and dental care.
What other dining or shopping options are close to Wendy's in Saginaw?
Close to Wendy's you will find Starbucks for coffee, Joe's Pizza & Pasta for Italian food, and CVS Beauty and Pharmacy for shopping and pharmacy needs.
How can I order food from Wendy's on my mobile device?
You can download the Wendy's app from the Apple App Store or order through their mobile app; quick links are available for easy access to menu and ordering.