Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food preparation.
Operational Issues
Customers noted frequent operational problems, such as being short-staffed, closed dining areas, and malfunctioning equipment.
FK
fllower knight
Jan 1, 2026
2.0
I had a drive thru mobile order for the baconator, coffee and baked potato. The baconator wasnt good, i think it either was sitting too long or the bread was stale. The chocolate coffee tasted very sour and i threw it away. I wasnt told why i had to pull up to the door away from the window and why i waited for over 10 minutes, the person who brought out my food did not say a word to me and seemed unhappy. Not a great experience, but the baked potato was good, maybe that's what the wait was about. Wish they had communicated that to me.
DM
Detrick Myers
Dec 8, 2025
5.0
Great experience
BS
Brenda Scott
Dec 2, 2025
1.0
I just spent $11 on a number one single with cheese. The burger look like it had been sitting out for about an hour. The cheese was dry, the bun was old. Never again! You have lost a customer forever! 🤢
LR
larry rivers
Nov 25, 2025
1.0
Ordered Party pack of Spicy nuggets. They are supposed to drop contents of entire bag in the fryer to make fresh. However when eating notice over half were old and lukewarm. The old switch-a-roo. Placed hot nuggets on top of sitting product and place the other half of my freshly fried nuggets on the serving line. Very disappointed. Now drive 15 miles for nuggets done right on Camp Bowie.
AA
Amanda
Oct 23, 2025
2.0
We came inside to order togo due to a long drive thru line. I've never seen multiple employees but especially the young man working the I side register truly hate their job so badly. We couldnt get eye contact. And the voice was so low, mumbling, monotone, and not towards us, that we could not figure out what was coming out of his mouth. Then I ask another lady behind the counter for 2 of our missing cups. She ROLLED HER EYES and told him she said you didn't give her a cup. But yes CHECK THE RECEIPT and we are missing 2 cups from our terrible service 🤨
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1317 N. Saginaw Blvd. in Saginaw, TX?
The drive-thru at this Wendy's location is open every day from 6:30 AM until midnight.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers both delivery and takeout services. You can order via the Wendy's app or website for delivery where available.
Is this Wendy's location currently open?
Yes, the Wendy's at 1317 N. Saginaw Blvd. is open and welcoming customers for dine-in, drive-thru, and delivery.
Can I order breakfast at this Wendy's?
Yes, breakfast is served daily at this location. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (817) 953-9450, reach customer care via their website Live Chat or call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there any nearby places where I can do my banking or ATM transactions?
Yes, near Wendy's you can find a Wells Fargo ATM and a PNC bank that provide convenient banking and ATM services.
If I'm visiting Wendy's, what nearby medical facilities are available in the area?
Nearby medical options include Minute Clinic, MinuteClinic at CVS, and Fossil Ranch Dental Care, which can assist with urgent care, walk-in clinic services, and dental care.
What other dining or shopping options are close to Wendy's in Saginaw?
Close to Wendy's you will find Starbucks for coffee, Joe's Pizza & Pasta for Italian food, and CVS Beauty and Pharmacy for shopping and pharmacy needs.
How can I order food from Wendy's on my mobile device?
You can download the Wendy's app from the Apple App Store or order through their mobile app; quick links are available for easy access to menu and ordering.