Wendy's

3.4
1171 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1317 N. Saginaw Blvd., Saginaw, TX
76179, United States

Hours

Reviews

3.4
1,171 reviews
5 stars
397
4 stars
266
3 stars
186
2 stars
84
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Food quality was inconsistent, with reports of cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food preparation.

Staff Attitude

Many customers noted that staff members were unhelpful or dismissive, contributing to a negative experience.

Operational Issues

Frequent complaints about the drive-thru being slow, the dining area being closed, and staff being short-handed.
  • AA
    Amanda
    Oct 23, 2025
    2.0
    We came inside to order togo due to a long drive thru line. I've never seen multiple employees but especially the young man working the I side register truly hate their job so badly. We couldnt get eye contact. And the voice was so low, mumbling, monotone, and not towards us, that we could not figure out what was coming out of his mouth. Then I ask another lady behind the counter for 2 of our missing cups. She ROLLED HER EYES and told him she said you didn't give her a cup. But yes CHECK THE RECEIPT and we are missing 2 cups from our terrible service 🤨
  • RM
    Richard “HUNGRY MAN”
    Oct 5, 2025
    5.0
    I've always liked Wendy's especially their nuggets. In my opinion they are better then McDonald's
  • JC
    Jason Clyde
    Sep 24, 2025
    1.0
    Food was alright ehich I dont expect any better from this place, they had me stand in line WITH NO ONE INFRONT IF ME for almost 15 minutes aids level of customer survas
  • RT
    Raymond Torres
    Sep 23, 2025
    1.0
    I was so disappointed I wasn’t able to enjoy my spicy chicken sandwich. Service was decent but food quality was trash. Came across 3 curly hairs on my spicy chicken sandwich.
  • RG
    Ricardo Gonzalez
    Sep 16, 2025
    5.0
    This here Wendy’s is a great example of how the rest of them should operate and look across the country. Clearly, everyone behind the counter is making it happen opposed to most other locations. Great job ladies.

Frequently Asked Questions About Wendy's

Is 1317 N. Saginaw Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.