Arby's

3.8
746 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1033 N. Saginaw Blvd., Saginaw, TX
76179, United States

Hours

Reviews

3.8
746 reviews
5 stars
326
4 stars
174
3 stars
106
2 stars
44
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff and poor service, including long wait times and incorrect orders.

Food Quality

While some customers praised the food as delicious and fresh, others complained about cold, undercooked, or incorrect items.

Positive Experiences

Several reviews highlighted friendly staff and positive interactions, particularly with specific employees who provided excellent service.

Cleanliness Concerns

There were mentions of cleanliness issues, including unsanitary conditions and mold in the restaurant.

Order Accuracy

Many customers experienced problems with missing items or incorrect orders, leading to frustration.
  • E1
    emma .1721
    Dec 23, 2025
    5.0
    Came for late night munchies left very satisfied and ready to try a recommended item (the jalapeño poppers) Xavier was the person who took our order and gave great customer service everything was correct and we had no issues we love coming to this location thank you Xavier for providing such a great service experience happy holidays!!
  • HI
    HardMedicine II
    Dec 19, 2025
    1.0
    A bunch of teenage ninjas who can't get an order right and once you drive off with your food they have their phone off the hook so that you can't call and complain. AVOID!!!
  • TN
    Tanya Norris
    Dec 14, 2025
    1.0
    Girl at the windows was rude. I ordered a French dip. She left out the Aus Jus, so No French Dip tonight.
  • MN
    Mohamed Noui
    Oct 30, 2025
    1.0
    the staff they don't know how they talk to people
  • BF
    Brandon F
    Oct 29, 2025
    3.0
    Waited 20 minutes in an empty lobby, ordered two doubles but barely got singles AND the fries where cold.