Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
1,591 reviews
5 stars
863
4 stars
323
3 stars
135
2 stars
70
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and rude behavior from staff, particularly in the drive-thru, leading to frustrating experiences.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall lack of attention to detail.
Speed of Service
Customers frequently mentioned long wait times at both the drive-thru and dine-in, with some stating it took excessively long to receive their food.
Food Quality
While some customers enjoyed the food, there were complaints about cold or stale items, as well as unsanitary conditions.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for being rude or disengaged.
- JBJames Bailey3 days ago4.0They kept my 2 pennies I would rather you round down in my favor I’ll try some place else see what they do
- JGJanae Gilligan4 days ago1.0Our food was literal ice. Our fries were soggier than limp noodles. Our chicken was nothing but fat, tendons, and under cooked. To then call the manager and she flat calls me, the customer, a liar??? I am not one to ever call and complain or leave nasty reviews but for a manager to straight call a customer a liar when I have no reason to lie.. do better. This location will never see me again and will steer any and all away. I'Il drive the extra distance now to go to a different location
- DWDavid WolfDec 30, 20251.010:15 pm 12/30/25 I had a very disappointing drive-through experience at this Whataburger. I sat at the ordering speaker for at least two minutes before anyone came on to greet , I started to think yall were closed. The female employee taking orders was extremely difficult to understand, communicated poorly through the speaker, and came across as unintelligible, disrespectful and disengaged. This young woman said that I could not get the option I wanted without onions and encouraged me to go with a different selection. She failed to provide the total for my order or clear direction on which window to pull up to, which made the interaction frustrating and unprofessional. On a positive note, the young gentleman at the second window who handled payment and handed us our food was courteous, helpful, and a pleasure to interact with. While the food and drinks themselves were delicious, the initial customer service experience was poor enough that it left me unimpressed and hesitant to return. The front-end communication and attitude at the drive-through need serious improvement.
- LWLynn WatkinsDec 10, 20255.0Had to go in and get fresh fries , but they got it fixed
- JHJimmy HittNov 22, 20251.0Order was missing part of order. Went back and they were rude.
Frequently Asked Questions About Whataburger
Where is Whataburger located?
Whataburger is located at 5060 Highway 78, Sachse, TX 75048, USA.
What are the operating hours of Whataburger?
Whataburger is open 24 hours a day, every day of the week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
Is Whataburger open during holidays?
Holiday hours might differ from regular hours, so it's best to check ahead.
Does Whataburger have wheelchair accessible facilities?
Yes, Whataburger has a wheelchair accessible entrance, parking, seating, and restrooms.
Can I find vegetarian options at Whataburger?
Yes, Whataburger serves vegetarian options.
What forms of payment does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments. It does not require cash only.
Are dogs allowed at Whataburger?
Dogs are not allowed inside the restaurant, but they are allowed outside.
What nearby places can I visit around Whataburger in Sachse?
Near Whataburger, you can visit Dutch Bros Coffee for a drink, Bahama Buck's for desserts, and Waffle House for breakfast or brunch.
Can I combine my visit to Whataburger with other local services?
Yes, after dining at Whataburger, you can visit nearby Sachse Eye Associates for eye care or Sachse Nail Bar for beauty services.
Are there other dining options near Whataburger?
Yes, nearby dining options include Osaka Hibachi Sushi & Bar for Japanese cuisine and BOP JOA for Korean and Asian fusion dishes.