Whataburger

4.0
1600 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
5060 HIGHWAY 78, SACHSE, TX
75048, United States

Hours

Reviews

4.0
1,583 reviews
5 stars
860
4 stars
321
3 stars
135
2 stars
70
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, such as stale or cold items, incorrect orders, and unsanitary conditions.

Drive-Thru Experience

Many customers experienced slow service and order inaccuracies at the drive-thru, leading to frustration.

Positive Staff Interactions

Some reviews mentioned friendly and helpful staff members, contrasting with the overall negative feedback.

Cleanliness

A few customers noted that the restaurant was clean, which was a positive aspect amidst the negative experiences.
  • KW
    Kevin Wilson
    Nov 10, 2025
    5.0
    I went through the drive through and had my food pretty quickly. I got a double meat Whataburger for my co worker and a double meat Jr for me, both burgers were outstanding. The drive thru host was so pleasant and friendly, much appreciated as I travel for work and a friendly face is so great.
  • PP
    panda panda
    Nov 7, 2025
    1.0
    Fast food chain more like a slow food chain if you want food don’t come here you’ll wait a minimum of 10 minutes
  • LM
    Lenard Morris
    Nov 3, 2025
    2.0
    Very slow drive through. Not friendly either. I get to work with my food and the gravy is basically all just grease. Can’t eat it. Disgusting. Biscuit was ok but dry because I had nothing to put on it.
  • KU
    Kachayla Upshaw
    Nov 1, 2025
    5.0
    chester is so great
  • TR
    Top Rated Reviews
    Oct 24, 2025
    1.0
    Worst experience I’ve ever had a drive-through. Today is 10-24- 2025. It is 1:20 AM. The person who was at the drive-through was a man and he was nice and then out of nowhere….Some woman interrupted and was extremely rude with an attitude that they will “get to me in a minute!” as I was completing my sentence for a breakfast taquito. I think the person in front was confused by me or something… that was extremely weird and extremely rude !! For NO REASON. 🤷‍♂️ Whoever is on duty at this time needs re-evaluate their happiness or sadness 🤷‍♂️ I will not be back!! That was the WEIRDEST most insulted I’ve ever felt, especially at a drive-through, and for no reason !! As I called tonight to ask who the manager was, she wouldn’t give me a name, AND HUNG UP ON ME 🤷‍♂️ The absolute WORST experience I’ve ever had at a drive-through. WEIRD! Why 🤪😫 me?

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 5060 Highway 78, Sachse, TX 75048, USA.

What are the operating hours of Whataburger?

Whataburger is open 24 hours a day, every day of the week.