Brand Certified
Subway
3.0(143 reviews)
Certified by Subway • Mar 01, 2026
Business Details
5250 Texas 78, Sachse, TX
75048, United States
Certified by Subway • Mar 01, 2026
(972) 414-7827
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sachse Subway® Restaurant at 5250 Texas 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.0
143 reviews
5 stars
50
4 stars
16
3 stars
15
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sandwich types.
Food Quality
Several reviews mentioned dissatisfaction with the quality and portion sizes of the food, particularly the meat in sandwiches.
Cleanliness
Some customers noted that the store was not clean, contributing to a negative dining experience.
Staff Attitude
There were mixed reviews about staff demeanor, with some employees being friendly while others displayed a lack of interest in customer service.
- MJMonisha JonesFeb 24, 20261.0Says they open at 9 it’s 9:10 and the doors still locked.. guess I’ll take my money elsewhere smh
- SKSagar KunderJan 3, 20263.0Ordered foot long sandwich with bread: Hearty Multigrain (400cal) but received bread: Italian herbs and cheese (500cal). Didn't understand why I didn't receive what I ordered.
- BTBecky TinneyDec 19, 20252.0The food is fine. I've never had poor quality food but the customer service is HORRIBLE! They could not care less about the customer experience and act like you're an annoying inconvenience. I've given so many chances but I'm about to drive to a further location just to stop supporting this location.
- KCKathy ClarkNov 18, 20252.0I have frequented Sachse Subway on 5250 Texas Hwy. 78 often. Today I ordered 2 footlong Tuna on flatbread. There were two Hispanic ladies that were not very welcoming like other employees have been. When I went to pay, I presented a gift certificate I printed from my credit card rewards, I was told they do NOT accept printed coupons. This was NOT a coupon, it was a gift certificate!! Both ladies protested accepting my gift certificate… I went ahead and paid for my order, but I should have declined paying and walk out and go to another Subway location that WILL accept my gift certificate. As consumers we have many options to choose from. BEWARE of this location in Sachse- I recommend going elsewhere- Where staff are welcoming and appreciate ALL customers business/purchase.
- SCSean Couch1Oct 29, 20255.0Great place for a quick meal
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