About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sachse Subway® Restaurant at 5250 Texas 78 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.0
141 reviews
5 stars
49
4 stars
16
3 stars
15
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and staff not following instructions.
Food Quality
While some customers enjoyed the food, several mentioned that sandwiches were poorly made, lacking in ingredients, or not fresh.
Cleanliness
Several reviews pointed out that the store was not clean, with messy food areas and tables.
Staff Attitude
There were mixed reviews about staff attitude, with some praising individual employees while others noted a general lack of friendliness.
- SKSagar KunderJan 3, 20263.0Ordered foot long sandwich with bread: Hearty Multigrain (400cal) but received bread: Italian herbs and cheese (500cal). Didn't understand why I didn't receive what I ordered.
- BTBecky TinneyDec 19, 20252.0The food is fine. I've never had poor quality food but the customer service is HORRIBLE! They could not care less about the customer experience and act like you're an annoying inconvenience. I've given so many chances but I'm about to drive to a further location just to stop supporting this location.
- KCKathy ClarkNov 18, 20252.0I have frequented Sachse Subway on 5250 Texas Hwy. 78 often. Today I ordered 2 footlong Tuna on flatbread. There were two Hispanic ladies that were not very welcoming like other employees have been. When I went to pay, I presented a gift certificate I printed from my credit card rewards, I was told they do NOT accept printed coupons. This was NOT a coupon, it was a gift certificate!! Both ladies protested accepting my gift certificate… I went ahead and paid for my order, but I should have declined paying and walk out and go to another Subway location that WILL accept my gift certificate. As consumers we have many options to choose from. BEWARE of this location in Sachse- I recommend going elsewhere- Where staff are welcoming and appreciate ALL customers business/purchase.
- SCSean Couch1Oct 29, 20255.0Great place for a quick meal
- BFBridget FOct 2, 20251.0Made both my online sandwich orders incorrect. Went back in to have it corrected and the boy who was working was mad that he had to redo his own error. Was throwing stuff around, didnt even bother having him fix the other one. Such horrible customer service. With all these terrible reviews, store owner should do better and hire better people. Will shut down eventually when you've lost all your customers.
Frequently Asked Questions About Subway
What are the operating hours for Subway at Oak Grove Plaza?
Subway is open daily from 9:00 AM to 10:00 PM.
Where is the Subway restaurant located in Sachse, TX?
Subway is located at 5250 Texas 78, Suite 780, Oak Grove Plaza, Sachse, TX 75048.
Does Subway at Oak Grove Plaza offer delivery and pickup services?
Yes, they offer in-store pickup and delivery services for your convenience.
Can I dine in at the Subway restaurant in Sachse?
Yes, Subway offers dine-in services along with takeout.
Does the Subway location provide catering services?
Yes, catering is available at this Subway location.
What meals are served at the Subway restaurant in Oak Grove Plaza?
They serve breakfast, lunch, and dinner.
Where can I view the menu for Subway at Oak Grove Plaza?
You can view the menu online at https://subway.com/en-us/restaurant/58893-0/menu.
Is there another Subway location near Oak Grove Plaza?
Yes, there is another Subway nearby, making it convenient to enjoy their sandwiches in the area.
What nearby places can I visit around Oak Grove Plaza along with Subway?
You can visit Life Eterna for beauty supplies, The UPS Store for shipping and printing, and Wingstop for delicious chicken wings all close by.
Are there health and medical facilities near the Subway in Oak Grove Plaza?
Yes, Baylor Scott & White Primary Care - Sachse and Lake Pointe Medical Partners are nearby medical centers you can visit before or after enjoying your meal.