McDonald's

3.5
1090 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5230 Hwy 78, Sachse, TX
75048, United States

Hours

Reviews

3.5
1,090 reviews
5 stars
410
4 stars
223
3 stars
165
2 stars
73
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrect items, particularly fries and burgers.

Cleanliness

There were mixed reviews on cleanliness, with some praising the restaurant while others reported unsanitary conditions.

Positive Experiences

A number of customers highlighted friendly staff and efficient service at certain times, indicating that experiences can vary significantly.

Pricing Concerns

Several reviews mentioned recent price increases and dissatisfaction with portion sizes.
  • DD
    Deana Lynn Davis
    Nov 9, 2025
    5.0
    Love using my app for freebie stuff
  • ZD
    Z D
    Nov 6, 2025
    1.0
    Went there and used the app to get the $2 any size fries with out salt, once I received the lg fries they were not even full. Usually they shake the fries in the fry box to fit but that was not the case here. I had to go back and ask them for a large fry again and to my surprise they did the exact same thing but this time they put hot crispy fries on the top and at the bottom were old fries that had salt on them. Be sure to shake your fry box when you get it because they are not filling them up. They are horrible I called when I left to let them know the same thing happened I didnt want to go back because It was late and I didnt want to go back. If I could post a picture I would but I dont see where I can. Just be sure to check when you go to this McDonald's.
  • AM
    Adam Michael Moceri
    Nov 6, 2025
    4.0
    It needs to clean up the rif raph and stop playing upsetting, loud, screechy music.
  • RR
    Ruda
    Oct 29, 2025
    1.0
    Would have been nice if I could have gotten some food today. Next question is funny, what did I get, I got a refund is what I got.. I waited 15 minutes to show up and my food still not be ready...
  • JM
    Jerry McAlister
    Oct 15, 2025
    2.0
    The food is the only reason the whole review is not one star. It’s McDonald’s. Something will always be broken whether it’s the service, the drink machine, ice, an uncleaned mess, or bad employee communication. This McDonald’s has is all.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Sachse, TX?

McDonald's in Sachse, TX is open daily from 5:00 AM to 12:00 AM (midnight).

What are the drive-through hours at McDonald's in Sachse?

The drive-through is open every day from 5:00 AM to midnight.