Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
933 reviews
5 stars
374
4 stars
228
3 stars
171
2 stars
68
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
The restaurant's cleanliness is often highlighted positively, but there are also complaints about dirty tables and floors.
Food Quality
Food quality is inconsistent, with reports of stale or cold food, but some customers also mention fresh and hot meals.
Operational Issues
Frequent complaints about the ice cream machine being down and issues with drive-thru service, including long wait times and incorrect orders.
- DSdavid sizemoreNov 1, 20255.0Rusk has Jacksonville beat for sure. Real quater pounder and actually had ketchup and mustard instead of enough to put a stain on the bun. Actually using the sauté onions on the big macs instead of sliced onion.
- SHSamantha HoldawayOct 20, 20252.0My burger was literally thrown together in the box. The meat was hanging most of the way out and the sauce was squirted in the box and not on the burger.
- RRRiner RhondaOct 14, 20254.0Nice and clean.
- JWJessica WalkerOct 10, 20251.0This place is a disgrace!! WOULD LOVE to speak with owner or at least someone in management who is NOT in high school. I have never been treated so poorly as I was today!!
- SDSophie Hernandez danilaOct 4, 20255.0Amazing place to stop great food amazing service will always come to this McDonalds Hispanic kid at window is very respectful and friendly management is great keep it up!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 516 S Dickenson Dr, Rusk, TX?
The McDonald's in Rusk, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:00 PM through their online ordering system.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android platforms.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's Rusk?
Nearby places include Rusk Dental, Weston Inn & Suites for accommodation, and the UPS Access Point location for shipping services.
Are there other fast food options near McDonald's on S Dickenson Dr?
Yes, Sonic Drive-In and Rusk Donut Shop are nearby fast food options you might consider.
Where can I find coffee or a café near this McDonald's location?
YellowWood Coffee is a nearby coffee shop where you can enjoy coffee and other beverages.