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McDonald's

3.8
(948 reviews)

Business Details

516 S Dickenson Dr, Rusk, TX
75785, United States
(903) 683-5680
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
516 S Dickenson Dr, Rusk, TX
75785, United States

Hours

Reviews

3.8
948 reviews
5 stars
379
4 stars
231
3 stars
172
2 stars
69
1 star
97

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Food quality was inconsistent, with complaints about stale items and incorrect preparation, though some customers enjoyed fresh meals.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall experience.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during busy periods.
  • LJ
    lansa zachariah Joel
    Feb 25, 2026
    5.0
    Excellent 👌
  • JC
    Jenn Carter
    Feb 15, 2026
    1.0
    Paid for a large sweet tea, didn't get it. Paid for a large caramel macchiato and it was just milk and caramel and no coffee at all. Very dissappointed
  • MB
    Mike Boviall
    Jan 8, 2026
    1.0
    Poor quality food, if you even get it. 90% of the time I go there, they forget half of my order at least. The staff are just that, staff. They look like they'd rather be doing anything else other than serving you.
  • RH
    Rachael Hemphill
    Jan 2, 2026
    2.0
    I understand ticket times and that you don't want them to exceed the amount corporate gives you, but when you send every car to the parking lot because you can't get food out.... what's the point of the drive thru or even mobile order at that point? Parking lot becomes packed and difficult to get through because 8 -9 people are waiting on their orders. Either hire the staff to do it, or just simply do carryout only. We shouldn't be waiting 15 minutes in parking spots for "fast food".
  • AT
    Andrea Tamariz
    Dec 20, 2025
    5.0
    This establishment truly stands out with its exceptional service, immaculate restrooms, and professional staff. The food is always fresh and hot.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 516 S Dickenson Dr, Rusk, TX?

The McDonald's in Rusk, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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