McDonald's

3.8
943 reviews
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Business Details

516 S Dickenson Dr, Rusk, TX
75785, United States
(903) 683-5680
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
516 S Dickenson Dr, Rusk, TX
75785, United States

Hours

Reviews

3.8
943 reviews
5 stars
377
4 stars
229
3 stars
172
2 stars
69
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and incorrect orders.

Food Consistency

Food quality varies significantly; some customers enjoy fresh and hot meals, while others receive cold or incorrect items.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment, while others mention dirty tables and floors.

Order Accuracy

Many customers express frustration with order accuracy, frequently receiving incorrect items or missing components.

Operational Issues

There are complaints about operational inefficiencies, including long wait times, broken equipment (like the ice cream machine), and issues with mobile orders.
  • MB
    Mike Boviall
    4 days ago
    1.0
    Poor quality food, if you even get it. 90% of the time I go there, they forget half of my order at least. The staff are just that, staff. They look like they'd rather be doing anything else other than serving you.
  • RH
    Rachael Hemphill
    Jan 2, 2026
    2.0
    I understand ticket times and that you don't want them to exceed the amount corporate gives you, but when you send every car to the parking lot because you can't get food out.... what's the point of the drive thru or even mobile order at that point? Parking lot becomes packed and difficult to get through because 8 -9 people are waiting on their orders. Either hire the staff to do it, or just simply do carryout only. We shouldn't be waiting 15 minutes in parking spots for "fast food".
  • AT
    Andrea Tamariz
    Dec 20, 2025
    5.0
    This establishment truly stands out with its exceptional service, immaculate restrooms, and professional staff. The food is always fresh and hot.
  • DY
    Douglas Young
    Dec 19, 2025
    1.0
    Why order on the app then have to wait for your order to be prepared? Aren't app orders supposed to speed things up?
  • BB
    Blaine Byrum
    Dec 13, 2025
    5.0
    We are tourists, and the Northernmost McDonalds did us good! Spicy Nuggets with the garlic mayo were great! Wish we had these in the states. Also was a first to see one have 2 stories.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 516 S Dickenson Dr, Rusk, TX?

The McDonald's in Rusk, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.