Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Royse City Subway® Restaurant at 494 West I-30 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.5
163 reviews
5 stars
37
4 stars
17
3 stars
15
2 stars
10
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, often with only one employee working during busy hours.
Cleanliness
Multiple reviews highlighted the store's poor cleanliness, with reports of dirty tables, messy workstations, and overall unsanitary conditions.
Service Quality
Many customers experienced rude or indifferent service, with complaints about incorrect orders and lack of attention from staff.
Order Accuracy
Numerous reviews mentioned issues with order accuracy, including missing items and incorrect ingredients, particularly with online orders.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and support for staff, leading to poor service and operational issues.
- DDDevil DogOct 23, 20251.0How is there only 1 person working at dinner time on a Thursday? Do better at staffing your store. These wait times are absurd.
- MSMargaret SmithOct 11, 20251.0Ordered online. Sat in the store for 46 mins while this young man served 8 I there customers. When I asked him if we were going to get our food , he sarcastically asked what i wanted him to do. 2 customers were standing there and I told him we wanted our food also. He stopped making their food, went to the back and came back giving me go to hell looks. Like I am the one who is wrong. I asked him why and he said I'm making your food. I told him I don't want anything you make. Got my grand daughters and son and walked out after taking his picture. I am Livid!. I will be calling and getting a refund. I am also going to give his picture to the manager. This is not a place I will ever come to again. Except to show management what is really going on. 10/11/2025
- GAGoogle AccSep 1, 20251.0Bad experience
- AAAnnaAug 30, 20255.0Went in around 4, and we met Josh. Hes really nice and we had some good sandwiches! Thanks Josh!
- MSMaid ShrekAug 24, 20251.0Do not go to this subway. I have more bad experiences here than positive one 4 to 1. Their online system rarely works, they will not honor subway app rewards or discounts. I had one order just dissappear into the ether, we was luckily eventually refunded with no explanation of why our order just did t show up yet we was still charged for it. When the online ordering is working the chances your gonna get what you actually ordered is slim.
Frequently Asked Questions About Subway
What are the operating hours for Subway in Royse City at 494 West I-30?
Subway in Royse City is open every day from 8:00 AM to 9:00 PM.
Does this Subway location offer delivery or in-store pickup services?
Yes, this Subway location offers both in-store pickup and delivery services for your convenience.
Can I dine in at the Subway on 494 West I-30?
Yes, this Subway restaurant serves dine-in customers in addition to takeout options.
What types of meals are served at the Subway in Royse City?
Subway offers breakfast, lunch, and dinner options to satisfy your hunger throughout the day.
How can I view the menu or place an order online for Subway at 494 West I-30?
You can view the menu and place an order online via their official website at https://subway.com/en-us/restaurant/52008-0/menu.
Does Subway in Royse City provide catering services?
Yes, catering services are available to help with your event or group orders.
What are some nearby places I can visit before or after eating at Subway?
Nearby places include Walmart Supercenter Royse City for shopping, Walmart Vision & Glasses if you need eyewear services, and Jackson Hewitt Tax Service for financial assistance.
Is there a pharmacy close to the Subway at 494 West I-30?
Yes, there is a Walmart Pharmacy nearby where you can fill prescriptions and purchase health-related products.
Where can I go nearby if I need veterinary services while visiting Subway?
Essentials PetCare Walk-In Veterinary Clinic is located nearby for any pet care needs.
Are there any convenient services for keys and locksmith needs near Subway?
Yes, minuteKEY offers key and locksmith services in the vicinity for your convenience.