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Subway

2.5
(163 reviews)

Business Details

494 West I-30, Royse City, TX
75189, United States
(972) 635-2447
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Royse City Subway® Restaurant at 494 West I-30 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
494 West I-30, Royse City, TX
75189, United States

Hours

Reviews

2.5
163 reviews
5 stars
37
4 stars
17
3 stars
15
2 stars
10
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to insufficient staffing, often with only one employee working during busy hours.

Cleanliness

Multiple reviews highlighted the store's poor cleanliness, with complaints about dirty tables, messy food preparation areas, and overall unsanitary conditions.

Service Quality

Many customers experienced poor service, including incorrect orders, rude staff, and a lack of attention to detail in food preparation.

Product Availability

Customers noted that the store often ran out of key ingredients, leading to dissatisfaction with their orders.

Mixed Experiences

While some customers praised individual employees for their service, the overall sentiment leaned towards negative experiences, indicating a need for management improvements.
  • DD
    Devil Dog
    Oct 23, 2025
    1.0
    How is there only 1 person working at dinner time on a Thursday? Do better at staffing your store. These wait times are absurd.
  • MS
    Margaret Smith
    Oct 11, 2025
    1.0
    Ordered online. Sat in the store for 46 mins while this young man served 8 I there customers. When I asked him if we were going to get our food , he sarcastically asked what i wanted him to do. 2 customers were standing there and I told him we wanted our food also. He stopped making their food, went to the back and came back giving me go to hell looks. Like I am the one who is wrong. I asked him why and he said I'm making your food. I told him I don't want anything you make. Got my grand daughters and son and walked out after taking his picture. I am Livid!. I will be calling and getting a refund. I am also going to give his picture to the manager. This is not a place I will ever come to again. Except to show management what is really going on. 10/11/2025
  • AW
    Ashley Williams
    Jun 1, 2025
    1.0
    The store needs a good cleaning
  • JR
    James Rodgers
    Dec 14, 2021
    3.0
    Was ok
  • TL
    Talaon La'Fay
    Feb 15, 2019
    1.0
    It is so sad that I am writing this review. There is only one employee on staff at the moment. She is moving at a snail's pace. She hasn't looked up at me and said, hey, I'll be with you un just a moment. Instead, it has taken her 9 minutes to toast bread for 2 sandwiches and heat up the most greasy meat for one of them(which she asked the lady if she wanted it heated after forgetting to do so, because she is "thinking about all of the stuff she has to do to close". Meanwhile telling the lady in front of me, sorry, I don't have any meatballs for the other sandwich. After seeing that she wasn't intrested in making sandwiches and how disgusting that first one looked with all of the grease, no thanks. I'll go somewhere else. I waited from 8:35 PM until 8:44, silly me.

Frequently Asked Questions About Subway

What are the operating hours for Subway in Royse City at 494 West I-30?

Subway in Royse City is open every day from 8:00 AM to 9:00 PM.

Does this Subway location offer delivery or in-store pickup services?

Yes, this Subway location offers both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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