Business Details
About
Mexican Restaurant
Chipotle Royse City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.4
271 reviews
5 stars
121
4 stars
34
3 stars
20
2 stars
29
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful management.
Food Quality
Several reviews highlighted issues with food quality, including undercooked rice, cold items, and inconsistent portion sizes.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and food areas.
Portion Sizes
A recurring complaint was about small portion sizes, with many customers feeling they were not getting value for their money.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
- KPKarla PerezDec 16, 20251.0The customer service was horrible. The woman working on my burrito threw the meat on the line then picked it up and put it back in my burrito very unsanitary.
- SJSpace (J)Nov 24, 20251.0We don’t order much from chipotle because we know the risk 50% chance of having diarrhea. This location serviced is food that caused us to have diarrhea and stomach pain. Food sucks stay way
- NCNate CressNov 23, 20255.0Food is delicious and the bowls are big enough for two to share unless you're really hungry. Staff is great and usually the line moves quickly. Price is moderate in light of inflation. Space is great for small groups of people. Overall, this is a great place to grab a meal with the family.
- DADamascus AirNov 16, 20255.0Love eating at chipotle and the Royse City one so convenient for me great people great management and employees!
- PSP ShepNov 12, 20251.0Veterans Day, Got there at 8pm. Was told that I am too late for the Veterans Day BOGO deal. It was literally 8pm. Another reason why vets hate that FAKE “THANK YOU FOR YOUR SERVICE.” The guy next to me shook his head in disbelief as I walked out and took my business to Panda Express Chipotle is on my neva again list
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Royse City serve?
Chipotle Royse City offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Royse City, TX?
It is located at 460 Interstate 30, Rockwall, Royse City, TX 75189, USA.
What are the operating hours for Chipotle Mexican Grill in Royse City?
Chipotle Royse City is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Royse City offer online ordering?
Yes, customers can order online through the Chipotle app or website, with links available at https://order.chipotle.com/ and via the Chipotle mobile app.
How can I contact Chipotle Mexican Grill in Royse City?
You can call them at +1 469-707-8914 or email TX.4257.RoyseCity@chipotle.com for inquiries.
Does Chipotle Mexican Grill in Royse City have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What other dining options are near Chipotle Royse City?
Nearby dining options include Burger King, Panda Express, Dairy Queen, Palio's Pizza Cafe, and Papa Johns Pizza, offering a variety of fast food and casual dining choices.
Are there convenient places to get cash near Chipotle Royse City?
Yes, there are ATMs near Chipotle including a CVS ATM located nearby for easy cash access.
What nearby services can I use when visiting Chipotle Royse City?
Nearby services include CVS Pharmacy for prescriptions, Pappy's Express Car Wash for auto care, and the UPS Access Point location for shipping and courier needs.
Is there healthcare nearby Chipotle Royse City?
Royse City Emergency Hospital and dental offices like Pleasure Dental and Signature Smile Family Dentistry & Orthodontics are located nearby for medical and dental care.