Chipotle Mexican Grill

3.4
266 reviews
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Business Details

460 Interstate 30, Royse City, TX
75189, United States
(469) 707-8914
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Royse City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
460 Interstate 30, Royse City, TX
75189, United States

Hours

Reviews

3.4
266 reviews
5 stars
118
4 stars
34
3 stars
20
2 stars
29
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, cold beans, and burnt chicken.

Portion Sizes

Many reviews highlighted concerns about small portion sizes, with customers feeling they were not getting their money's worth.

Customer Service

There were numerous complaints about poor customer service, including rude staff and unhelpful management.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and a messy food preparation area.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, many others reported frequent issues, indicating a lack of consistency.
  • NC
    Nate Cress
    1 day ago
    5.0
    Food is delicious and the bowls are big enough for two to share unless you're really hungry. Staff is great and usually the line moves quickly. Price is moderate in light of inflation. Space is great for small groups of people. Overall, this is a great place to grab a meal with the family.
  • DA
    Damascus Air
    Nov 16, 2025
    5.0
    Love eating at chipotle and the Royse City one so convenient for me great people great management and employees!
  • JM
    Jim Morgan
    Nov 12, 2025
    2.0
    This was a pretty sad month. Did what that good and I honestly can't figure out why. Was it just not fresh? Skip this location. There's plenty of other Mexican food places around.
  • PS
    P Shep
    Nov 12, 2025
    1.0
    Veterans Day, Got there at 8pm. Was told that I am too late for the Veterans Day BOGO deal. It was literally 8pm. Another reason why vets hate that FAKE “THANK YOU FOR YOUR SERVICE.” The guy next to me shook his head in disbelief as I walked out and took my business to Panda Express Chipotle is on my neva again list
  • BS
    Brenda Soriano
    Nov 4, 2025
    1.0
    La chica que atiende es demasiado grosera eh venido unas 3 veces y su carácter sigue sin cambiar, la comida es buena pero el Personal es desagradable
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Royse City serve?

Chipotle Royse City offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Royse City, TX?

It is located at 460 Interstate 30, Rockwall, Royse City, TX 75189, USA.